Customer experience manager Work, Jobs in Derby (with Salaries)

Group Category Manager
Mortgage Advice Bureau —Derby
- Up to £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- No degree
- Annual leave
- Employee discount
Quick apply
Operations Manager
Mitie —Derby
- £40,000 a year
- Full-time
- Management
- Leadership
- Communication skills
Account Manager
DHL —Derby
- £40,000 - £47,000 a year
- Day shift
- Analysis skills
- Communication skills
- Free parking
Retail Sales Assistant
Eurochange —Derby
- £12.81 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
- Employee assistance programme
- Employee discount
12d
Referrals Coordinator
Esland —Belper
- £31,500 a year
- Full-time
- Hybrid work
- Childcare
- Customer service
- School
- Annual leave
- Employee assistance programme
Quick apply
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Chesterfield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Business Operations & Compliance Manager
Gratton Construction Limited —Derby
- £30,000 - £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
3d
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Projects and Continuous Improvement Manager (Europe)
Maersk —Derby
- Full-time
- Project management
- Travel
- Human resources
HR Services Assistant
East Midlands Railway —Derby
- £30,795 a year
- Hybrid work
- Travel
- Human resources
- Organisational skills
- Employee discount
- Flexible schedule
11d
Business Manager
Reed In Partnership —Derby
- £33,750 - £41,000 a year
- Full-time
- Management
- Sales
- Driving
- Annual leave
- Flexible schedule
6d
Customer Service & Sales Advisor
Stellantis &You —Nottingham
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
Service and Warranty Administrator
Butler Reynolds LTD —Derby
- £26,500 - £28,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Sick pay
Quick apply
1d
Contract Manager
Kinaxia Transport & Warehousing —Derby
- £50,000 a year
- Full-time
- Management
- Travel
- Mentoring
Quick apply
Customer Account Coordinator
Incora —Derby
- £28,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
17h
Projects Administrator
Hayley Group —Derby
- Full-time
- Administrative experience
- Project management
- Health & wellbeing programme
- Annual leave
Quick apply
Sterile Services Team Leader
Steris —Derby
- £26,969 a year
- Overtime
- IT
- Annual leave
Quick apply
Operations Strategy Manager
Network Rail —Derby
- £55,596 - £67,813 a year
- Full-time
- No degree
- Annual leave
- Employee discount
1d
Project Manager - Arb Utility
Ground Control —Derby
- Full-time
- Hybrid work
- Project management
- Team management
- Organisational skills
- Annual leave
- Life insurance
Quick apply
Onboarding Move Manager
LRG —Derby
Quick apply

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Group Category Manager

Mortgage Advice Bureau -
Derby

Quick apply

Job details

Full-time
Up to £55,000 a year

Benefits

Annual leave
Company pension
Private medical insurance
Employee discount
Flexible schedule

Qualifications

Sourcing
Category management
CIPS
Procurement
Analysis skills
Continuous improvement
Negotiation

Full job description

Group Category Manager
Permanent, Full-time
Hybrid - 2-3 days at our Derby office
Up to £55,000 plus benefits

Shape Category Strategy. Drive Commercial Value. Deliver Better Outcomes.

We're looking for an experienced Category Management professional to join our Group Commercial team as a Group Category Manager.

This is an excellent opportunity for someone who has already built a successful career in category management and strategic sourcing, looking for a role where you can truly influence procurement outcomes across a complex Group model.

You'll take ownership of end-to-end category management, developing and delivering category strategies that create commercial value, strengthen supplier performance and support long-term business goals. Working with stakeholders across the Group, you'll use market insight, supplier expertise and commercial acumen to drive better decisions, optimise costs and deliver customer-focused outcomes.

Working as part of a small, growing team, you'll relish the opportunity to be part of a dynamic commercial function, reporting to our Procurement and Risk Supplier Manager.

If you're passionate about category management, enjoy building strategic supplier partnerships and want to play a key role in the continued development of a growing procurement function, we'd love to hear from you.

About you

We're particularly interested in hearing from candidates who already have experience leading category management activities and developing category strategies.

You'll bring:

Proven experience in category management, strategic sourcing or procurement
A track record of developing and implementing category strategies that deliver measurable commercial outcomes
Strong commercial and negotiation skills with experience managing supplier relationships
The ability to influence, engage and build credibility with stakeholders at all levels
Strong analytical skills and experience using procurement systems and spend data to drive decisions
A customer-first mindset, balancing quality, cost and risk considerations
A proactive approach with the confidence to challenge the status quo, embrace change and drive continuous improvement
Degree-level qualification or equivalent experience
Group or FTSE organisation experience would be desirable
CIPS qualification would be desirable

??? Recruitment Process

1st stage: MS Teams interview with the hiring team
2nd stage: In-person interview at our Derby office with the hiring team

What’s In It For You?
?? Private Medical Insurance (Vitality), 25 days annual leave (increasing to 28 with service) plus your birthday off, matched pension contribution (L&G), share save scheme (Equinity), retail discounts, free entertainment tickets, plus much more!
? Flexible working hours with hybrid working for Head Office roles (as agreed with your line manager)
?? A wide range of Learning & Development offers, from 121 coaching to qualification support, helping you to grow and thrive in your career
?? A supportive, inclusive culture with forums you're welcome to join from day 1, using your voice to make MAB an even better place to work

Everyone is Welcome
At MAB, we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us.

We are committed to reducing barriers in every stage of our recruitment process so everyone feels they can bring their best self when applying for new opportunities at MAB. If you’d like to hear how we can support you by adjusting our process, from application to interview and onboarding, please contact [email protected].

Use of AI
We recognise that AI tools can be a helpful way to articulate your qualities, skills and experience when applying for roles. It’s important to us, however, that we see the real you throughout the recruitment process. We hire real people, not polished personas! We simply ask that you consider carefully how and where you use AI during your application, so we can hear your own thoughts and meet your authentic self.

Please note we are unable to consider candidates requiring visa sponsorship at this moment in time. We won't be accepting speculative CVs from recruitment agencies, with a full PSL in place.

#LI-HB1

Mortgage Advice Bureau (MAB) PLC is the UK’s leading mortgage network. We’re experts in Mortgage and Protection advice, with over 200 awards and counting. We’re proud of our reputation in the industry and of our people, who continue to be the heart of MAB’s success.

To see our company ratings please click below:

Capital House, Derby, DE24 8QR

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Refine Your Search

customer experience manager jobs in derby

Group Category Manager

Operations Manager

Account Manager

Retail Sales Assistant

Referrals Coordinator

Area Manager, Customer Fulfillment

Business Operations & Compliance Manager

Account Manager - Derby

Projects and Continuous Improvement Manager (Europe)

HR Services Assistant

Business Manager

Customer Service & Sales Advisor

Service and Warranty Administrator

Contract Manager

Customer Account Coordinator

Projects Administrator

Sterile Services Team Leader

Operations Strategy Manager

Project Manager - Arb Utility

Onboarding Move Manager

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