Engagement manager Work, Jobs in Derby (with Salaries)

Operations Manager
Mitie —Derby
- £40,000 a year
- Full-time
- Management
- Leadership
- Communication skills
Business Operations & Compliance Manager
Gratton Construction Limited —Derby
- £30,000 - £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
3d
Regional Manager Central based at MHA Communities Central
MHA —Derby
- £60,679 a year
- Full-time
- Remote
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
10d
Communications and Engagement Manager
Forestry England —Sherwood
- £33,854 a year
- Part-time
- Hybrid work
- English
- Free parking
- Employee discount
2d
Partnerships and Engagement Manager
The Baca Charity —Loughborough
- £34,500 a year
- Weekend availability
- Public speaking
- Travel
- Organisational skills
- Health & wellbeing programme
Quick apply
1d
BIM Manager
Rolls-Royce SMR —Derby
- £60,000 - £78,750 a year
- Full-time
- Hybrid work
- Engineering
- SharePoint
- Construction experience
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Ranger Team Manager
Peak District National Park —Bakewell
- £42,839 - £46,142 a year
- Weekend availability
- Leadership
- Free parking
Communication & Education support Manager UKI
Getinge Ltd. —Derby
- Hybrid work
- Marketing
- Project management
- Travel
8d
Production Manager
Quadralene Ltd. —Derby
- Hybrid work
- Engineering
- ERP systems
- Analysis skills
Conference and Events Manager
Loughborough University —Loughborough
- £33,000 - £35,000 a year
- Full-time
- Hospitality
- Management
- Sales
- Free parking
- Annual leave
8d
Senior Manager – Core Performance
Rolls-Royce SMR —Derby
- £71,000 - £93,200 a year
- Full-time
- Hybrid work
- Engineering
- Contracts
- Leadership
Key Account Manager
Assystem —Derby
- CRM software
- Engineering
- Business development
- Annual leave
- Referral programme
Information Manager
Balfour Beatty —Derby
- Hybrid work
- Contracts
- Communication skills
- Annual leave
CCTV Business Manager
Balfour Beatty —Derby
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
8d
Senior Buyer - Siteworks & Operations
Rolls-Royce SMR —Derby
- £42,000 - £55,125 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Communication skills
Service Delivery Manager
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
5d
Implementation Manager - UK
Maersk —Derby
- Full-time
- English
- Agile
- Leadership
Chief Operating Officer
Flint Bishop —Derby
- Full-time
- Management
- Human resources
- Leadership
- Free parking
- Employee discount
Quick apply
Production Manager
Pennine Healthcare —Derby
- £50,000 - £60,000 a year
- Full-time
- Engineering
- In-person
- Free parking
- Profit sharing
Quick apply

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Operations Manager

Mitie -
Derby

Apply Now

Job details

Permanent | Full-time
£40,000 a year

Qualifications

Driving Licence
Management
Incident management
Customer relationship management
SIA
Leadership
Communication skills

Full job description

Operations Manager - Derbyshire, Lincolnshire, Nottingham and surrounding areas

Company: Mitie Business Services – Security

Hours: 40 hrs per week – Monday to Friday (Flexibility will be required as the hours will be varied)

Salary: £40,000.00

3 months FTC with possibility of extension for up to 4 years.

We are seeking an experienced, driven, and people-focused Security Operations Manager to join our growing team. This is a key leadership role responsible for the operational delivery, service excellence, and commercial performance of a portfolio of security contracts.

As Security Operations Manager, you will lead from the front, ensuring the highest standards of customer service, compliance, and employee engagement across your sites. Working closely with clients, operational teams, and regional leadership, you will be responsible for building high-performing teams, maintaining strong customer relationships, and driving continuous improvement throughout your area of responsibility.

This role is ideal for a motivated security professional who thrives in a fast-paced environment, enjoys developing people, and has a passion for delivering exceptional security services.

Operational Leadership

Lead and manage the day-to-day delivery of security operations across multiple sites.
Ensure all contracts are delivered in line with customer requirements, company standards, and contractual obligations.
Drive operational excellence through effective planning, performance management, and resource allocation.
Monitor service delivery, identify areas for improvement, and implement corrective actions where required.
Act as Duty Manager on a rota basis, providing operational support and leadership during incidents and out-of-hours escalations.

People Management

Recruit, onboard, develop, and retain high-performing security teams.
Conduct regular welfare checks, site visits, and employee engagement activities.
Manage performance, attendance, conduct, and capability matters in line with company procedures.
Carry out performance reviews and appraisals for direct reports, setting clear objectives and development plans.
Identify talent and succession opportunities, supporting future leaders within the business.
Promote a positive culture that encourages accountability, professionalism, and continuous improvement.

Client Relationship Management

Build and maintain strong relationships with customers, becoming a trusted operational partner.
Conduct regular customer meetings and site reviews.
Produce and deliver service reports, action plans, and operational updates as required.
Manage customer expectations effectively, ensuring issues are resolved promptly and professionally.
Identify opportunities to enhance service delivery and support business growth.

Compliance, Quality & Risk Management

Ensure full compliance with SIA licensing requirements, company policies, assignment instructions, and relevant legislation.
Conduct site audits, inspections, and compliance reviews to maintain operational standards.
Investigate incidents, complaints, and service failures, ensuring lessons learned are implemented.
Maintain accurate operational records and reporting.
Promote a strong culture of health, safety, and wellbeing across all sites.

Commercial & Financial Management

Support the delivery of regional growth objectives and business plans.
Manage labour costs, overtime, and resource planning to ensure operational efficiency.
Assist with budgeting, forecasting, and monthly business reporting.
Monitor contract performance against agreed KPIs and financial targets.
Identify opportunities for service enhancements and contract growth.

What We're Looking For

Essential

Minimum 2 years' experience in a security management or operational leadership role.
Front Line SIA Licence.
Full UK Driving Licence - (No more than 3 points)
Proven experience managing teams across multiple locations.
Strong customer relationship management skills.
Experience of incident management and operational problem solving.
Excellent communication and stakeholder management skills.
Good understanding of employment legislation, compliance requirements, and security industry standards.
Commercial awareness with the ability to manage budgets and operational costs.

Desirable

Experience within a manned guarding environment.
IOSH Managing Safely qualification / HABC Level 3
Knowledge of workforce management and scheduling systems.
Experience managing key or corporate accounts.
Leadership or management qualification.

Personal Attributes

We are looking for someone who is:

A natural leader who inspires confidence and accountability.
Customer-focused and passionate about service excellence.
Calm under pressure and able to make sound decisions quickly.
Organised, proactive, and highly self-motivated.
Commercially minded with a focus on continuous improvement.
Professional, approachable, and committed to developing others.

What Success Looks Like

High levels of customer satisfaction and contract retention.
Engaged, motivated, and well-supported teams.
Strong compliance and audit performance.
Effective management of operational costs and resources.
Delivery of regional growth objectives and service improvements.
A positive culture focused on safety, professionalism, and excellence.

This is an exciting opportunity for an ambitious security professional to take ownership of a diverse operational portfolio and play a key role in shaping the future success of the business.

Apply Now

Refine Your Search

engagement manager jobs in derby

Operations Manager

Business Operations & Compliance Manager

Regional Manager Central based at MHA Communities Central

Communications and Engagement Manager

Partnerships and Engagement Manager

BIM Manager

Account Manager - Derby

Ranger Team Manager

Communication & Education support Manager UKI

Production Manager

Conference and Events Manager

Senior Manager – Core Performance

Key Account Manager

Information Manager

CCTV Business Manager

Senior Buyer - Siteworks & Operations

Service Delivery Manager

Implementation Manager - UK

Chief Operating Officer

Production Manager

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