Helpdesk support Work, Jobs in Derby (with Salaries)

CCTV Operator
Lodge Security Ltd —Nottingham
- £13.94 an hour
- Weekend availability
- English
- In-person
- Employee assistance programme
- Employee discount
Quick apply
9h
Customer Support Specialist – IT & Technical Support
TEK SHOP —Wollaton West
- £28,000 - £32,000 a year
- Weekend availability
- Customer service
- Windows
- Microsoft Office
- Employee discount
Quick apply
IT Helpdesk Technician
PickEverard —Leicester
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Information, Communication Technician (ICT) Apprenticeship
Nottinghamshire County Council —Nottingham
- Full-time
- Hybrid work
- Microsoft Office
- Maths
- IT
2d
CCTV Operator
Lodge Service —Nottingham
- £13.94 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
8h
Systems Support (Occupational Health)
Tetra Tech —Mansfield Woodhouse
- Temporary
- Hybrid work
- Customer service
- Data analysis skills
- Administrative experience
Senior Technical Support Analyst
Perceptive —Nottingham
- Full-time
- Customer service
- English
- SQL
Hybrid Technical Auditor
Mpaas Ltd —Nottingham
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
13d
Technical Coordinator
BAM UK & Ireland —Castle Donington
- Temporary
- Customer service
- Maintenance
- Contracts
9d
Financial Controller
Chilled Pubs —Quarndon
- £50,000 - £60,000 a year
- Full-time
- Microsoft Excel
- Accounting
Quick apply
Pest Control Technician - Nottingham
City Facilities Management (UK) —Nottingham
- £35,030.78 - £37,565.78 a year
- Overtime
- Driving
- Communication skills
- Employee discount
1d
Doors engineer, Technical support
Kone —Nottingham
- Overtime
- Sales
- Maintenance
- Driving
- Employee assistance programme
- Gym membership
Mobile General Maintenance Operative
Equans —Leicester
- Full-time
- Carpentry
- Maintenance
- Plumbing
- Annual leave
- Employee assistance programme
12d
Multi-Skilled Maintenance Craftworker (Builder/Joiner)
Nottinghamshire Healthcare NHS Foundation Trust —Nottingham
- £25,760 - £27,476 a year
- Full-time
- Maintenance
- Driving
- IT
- Annual leave
5d
Field Service Engineer
AMETEK, Inc. —Leicester
- Engineering
- Presentation skills
- Driving
- Free parking
- Employee assistance programme
School Caretaker
Mitie —Chesterfield
- £13.31 an hour
- Full-time
- School
1d

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Customer Support Specialist – IT & Technical Support
TEK SHOP —Wollaton West
Stays calm and focused when dealing with frustrated or confused customers; The right person will be calm under pressure, technically confident, able to explain…
£28,000 - £32,000 a year
Quick apply
3rd Line Network Support Specialist - Rolls Royce
BT —Derby
With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers…
6d

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CCTV Operator

Lodge Security Ltd -
Nottingham

Quick apply

Job details

Full-time
£13.94 an hour
9 hours ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

CCTV
English
Loss prevention

Full job description

Join Lodge Security – Where Great Service Happens Even When No One Is Watching

Are you someone who enjoys proactively mitigating the risk of security incidents?

We are seeking an observant and efficient individual to join our CCTV Monitoring Centre as a CCTV operator.

This role is full time and on a variable shift pattern which could include weekends and some night shifts. It will be based full time at the Boots Head Office in Nottingham.

Job Role and Responsibilities:

To handle alarms in an efficient and effective manner, understanding the root cause of the alarm, deterring incidents in the moment, and providing a concise accurate written summary after the incident.
To contact emergency services promptly if a serious incident has been observed that requires emergency services assistance.
To ensure CCTV footage requests and phone/email queries are handled in a professional, accurate, courteous, customer focussed, and timely manner.
To escalate serious incidents to monitoring centre leadership within agreed timelines.
To log any CCTV system faults identified with the maintenance helpdesk promptly.
To provide remote guidance and training to stores on CCTV systems.
Proactively monitor high risk stores that require additional attention.
To maintain the highest levels of system knowledge and functionality through use of SOP’s to work within agreed KPI’s.
In the absence of the CCTV Centre Manager, to deal with all complaints in a professional and timely manner and to send a written report to the CCTV Manager (or his deputy) as soon as practicable.
To take reasonable care of yourself and others, to ensure nothing is misused in relation to Health and Safety and to report anything that is not safe.

Requirements:

Must have a CCTV licence
Excellent communication and interpersonal abilities.
Ability to work independently and make quick decisions under pressure.
Knowledge of legal regulations and procedures related to apprehension and detention.
Ability to remain calm and composed in high-pressure situations.
Sound judgement and decision-making abilities.
Flexibility to work varied shifts, including evenings and weekends.
Previous experience in loss prevention, security, or law enforcement preferred.
Must pass a background check.

Job Benefits:

Company pension
Ongoing training
Promotion path and career development
Access to 24-hour GP support and Counselling services
Discounts at well-known retail brands, restaurants etc
Flexible working to include a mixture of days, nights and weekends
Employee assistance programme available to support staff wellbeing

Job Type: Full-time

Pay: £13.94 per hour

Application question(s):

What is your postcode?

Language:

English (required)

Licence/Certification:

CCTV License (required)

Work Location: In person

Quick apply

Refine Your Search

helpdesk support jobs in derby

CCTV Operator

Customer Support Specialist – IT & Technical Support

IT Helpdesk Technician

Information, Communication Technician (ICT) Apprenticeship

CCTV Operator

Systems Support (Occupational Health)

Senior Technical Support Analyst

Hybrid Technical Auditor

Technical Coordinator

Financial Controller

Pest Control Technician - Nottingham

Doors engineer, Technical support

Mobile General Maintenance Operative

Multi-Skilled Maintenance Craftworker (Builder/Joiner)

Field Service Engineer

School Caretaker

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