Customer service manager Work, Jobs in Derry, Dry (with Salaries)

Customer Account Manager
Diamond Corrugated —Derry
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Computer literacy
- In-person
Quick apply
7d
Team Leader
Card Factory —Derry
- £13 an hour
- Customer service
- Leadership
14d
Team Leader - Drumahoe
Henderson Group —Derry
- £14.63 an hour
- Full-time
- Customer service
- Continuous improvement
- Training & development
- Employee assistance programme
- Employee discount
Food Manager
Sainsbury's —Derry
- From £32,700 a year
- Customer service
- Retail management
- Leadership
- Employee discount
5d
Boots Foyleside, Counter Manager, Maternity Cover, 21 hours
Estee Lauder —Derry
- Customer service
- Computer literacy
- Team management
Post Office Manager Level 2 - Limavady
Henderson Group —Limavady
- £14 an hour
- Full-time
- Customer service
- Administrative experience
- Cash handling
- Employee assistance programme
- Employee discount
25-35hr Ice Cream & Coffee Team Leader
Indulge Dessert Bars Ltd —Castlerock
- Part-time
- Serving
- Hospitality
- Bar
- Employee discount
- Flexible schedule
Quick apply
3d
Assistant Restaurant Manager
Bishops Gate Hotel Derry —Derry
- From £29,000 a year
- Full-time
- Hospitality
- Inventory control
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
4d

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Team Leader
Card Factory —Derry
You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success.
£13 an hour
14d
Team Leader - Drumahoe
Henderson Group —Derry
Reporting to the Assistant Manager and/or Store Manager you will help to lead the store team to provide a shopping experience that exceeds our customers’…
£14.63 an hour

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Customer Account Manager

Diamond Corrugated
Derry

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
7 days ago

Benefits

Company pension
On-site parking

Qualifications

CRM software
Sales support
Client engagement
Computer literacy
Delivery scheduling
ERP software
Relationship management
Customer support
Customer interaction
Sales and customer service experience
Account management

Full job description

Customer Account Manager (Internal Sales)

Reporting to: The Directors, working closely with the External Sales Team

The Role

We are looking for a commercially focused Customer Account Manager to join our Internal Sales team. This is a key role supporting our External Sales Team, managing customer accounts and ensuring an excellent customer experience from order placement through to delivery.

You will build strong customer relationships, coordinate orders, forecasts and stock requirements, and work closely with Production, Technical and other internal teams to ensure customer expectations are met.

The role also offers an excellent opportunity for someone looking to develop their commercial career, with potential progression into External Sales and other senior commercial roles.

Key Responsibilities

Manage and develop relationships with assigned customer accounts.
Act as a key point of contact, providing proactive and professional customer support.
Manage customer orders, forecasts, stock requirements and delivery schedules.
Monitor customer ordering patterns and proactively identify future requirements.
Identify opportunities to improve service, retain business and support account growth.
Work closely with External Sales, Production, Technical and Planning teams to meet customer requirements.
Maintain accurate customer information and prepare relevant stock, sales and delivery reports.
Support the onboarding and transition of new customers.
Contribute to sales targets and wider commercial objectives.
Participate in operational meetings and support customer visits where required.

About You

We are looking for someone who is:

Experienced in internal sales, customer service or account management.
Commercially minded, proactive and customer focused.
Confident building relationships and communicating with customers and colleagues.
Highly organised with excellent attention to detail.
Comfortable working in a fast-paced, target-driven environment.
A strong problem solver who takes ownership of customer requirements.
Confident using standard IT systems and business applications.

A relevant third-level qualification or equivalent practical experience is preferred. Experience within manufacturing or production, and knowledge of CRM, ERP or sales analysis systems, would be advantageous.

Career Development

This role offers a strong platform for progression within our commercial team. For a high-performing individual, there will be opportunities to develop towards External Sales and broader commercial responsibilities as experience and capability grow.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in derry, dry

Customer Account Manager

Team Leader

Team Leader - Drumahoe

Food Manager

Boots Foyleside, Counter Manager, Maternity Cover, 21 hours

Post Office Manager Level 2 - Limavady

25-35hr Ice Cream & Coffee Team Leader

Assistant Restaurant Manager

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