Education Welfare Officer (Job Reference: 26003695)
Primary Location : Antrim-Antrim-Antrim Board Centre
Other Locations :Derry/Londonderry-Coleraine-Education Welfare Office, Northern, Antrim-Newtownabbey-Education Welfare Office, Southern
Contract Type : Fixed-Term (May be subject to extension or reduced for any valid reason)
Duration of Contract/Contract End Date : 30 June 2027
Status : Full-Time
Hours per Week : 36 hours per week
Working Pattern : Monday - Friday
Grade/Scale : Education Welfare Officer | NJC pts 29 - 32 |£39,862 - £42,839 per annum
Additional Allowance(s) : Not Applicable
Anticipated Interview Date(s) : TBC
Additional Information: There is currently a post to cover sick leave in our Antrim Office. Suitable candidates who are not appointed to this immediate vacancy will be placed on a reserve list which will remain valid for one year and may be offered similar fixed term appointments in locations listed, at the discretion of the EA. Students qualifying in June 2026 may also apply.
JOB DESCRIPTION
JOB TITLE: Education Welfare Officer
REPORTS TO: The designated line manager
RESPONSIBLE FOR: The designated line manager
- Delivering a service to children and young people, their families and schools/EOTAS that ensures positive school attendance and effective early intervention to addressing barriers to school attendance.
- Delivering a service to children and young people, their families and schools/EOTAS that ensures positive school attendance and effective early intervention to addressing barriers to school attendance.
- Supporting parents/carers and schools to fulfil their statutory obligations regarding school attendance.
- Providing intervention strategies to vulnerable young people to meet their social and emotional needs supporting engagement in education.
- Working in collaboration with other education, health and social care, and voluntary and community sector agencies to provide a network of support for young people, families and schools to promote positive attendance and support vulnerable young people in engaging with education.
- Participating within the Team around the School, Team Around the Child or Team Around the Family approach to ensure improved outcomes for children and young people in attending school/EOTAS, where appropriate.
JOB PURPOSE
To fulfil the Education Authority’s (EA) duties in supporting families and schools to ensure that all children of compulsory school age can engage regularly with education and promote a culture of positive school attendance, resolving issues that present as barriers to attending education. The service delivery model within which EWOs operate will offer a tiered approach to delivery: preventative universal support to children and young people, direct support programmes targeted at need and implemented as early as possible, and support for children and young people requiring intensive intervention. Education Welfare Officers (EWOs) will focus on prevention and early intervention regarding attendance issues to improve educational outcomes for children and young people
MAIN DUTIES AND RESPONSIBILITIES
- In partnership with schools, implement Department of Education (DE) policy, circulars and strategies related to school attendance and improving attendance.
- Promote a range of interventions including trauma informed practice for children and young people, families and educational settings that promotes positive school attendance and supports young people to overcome barriers to attending school.
- Develop and deliver a range of evidence-based training and capacity building programmes for staff in schools and EOTAS relating to themes supporting school attendance, promoting a positive culture and ethos of attendance, prioritising the impact of positive relationships. ethos
- Develop and deliver a range of evidence-based informative and preventative programmes directly to parents and carers, to support and enable positive school attendance.
- Facilitate a range of evidence-based informative and preventative programmes for groups of young people to promote and support their attendance and engagement in education prioritising the impact of positive relationships.
- Provide advice, guidance and improvement work with school leaders and pastoral staff regarding a positive culture on school attendance, including dissemination and implementation of effective attendance policy and practice.
Prevention and Early Intervention
- Develop and deliver to sector, school, year and class groups regionally consistent evidence-based initiatives and programmes targeted at needs.
- Deliver evidence-based programmes tailored to effective transitions at all key points in a child’s educational journey.
- Work in partnership with principals and teaching staff in the identification of attendance, wellbeing, and welfare issues in the setting, leading or contributing, to interdisciplinary working through multi-disciplinary meetings (such as MAST) regarding challenges faced by schools/educational settings in pupil’s attendance, welfare, and wellbeing.
- Support schools with the referrals process to the service for individual and group support and intervention, and following this, undertake an initial assessment and implement an appropriate action plan with the young person designed to ensure their return or maintenance at school. Be responsible for the delivery of the continuum of support and interventions from the service to a number of school and EOTAS Centres, as and when required, in relation to identified needs of the school community, to include those in special schools with complex needs.
- Deliver programmes of intervention and support to parents/carers and families to support positive school attendance.
Focused Interventions
- Participate in Team around the Child/School meetings and deliver on action plans in accordance with the Team around the Child/School Framework.
- Deliver intensive support programmes to children and families and school settings, as required, to support significant change with school attendance and to avoid need for legal interventions.
- Chair and report on Education Support Meetings (ESMs) as part of the service and statutory processes and contribute to Education Planning meetings and the outworkings of any agreed plan.
- Work in partnership with other relevant/appropriate agencies prior to legal proceedings including use of the service’s Complex Case Panels.
- Liaise with legal services and identify appropriate legal action in relation to non-attendance and education process and make written assessments and presentation of cases to the service’s Complex case, Court, and other relevant panels.
- Prepare and collate information for prosecution cases and provide evidence, reports and other requisite documentation for Magistrate/Youth/Appeals or Family Proceedings Courts, and attend court hearings, as necessary. Act and direct as supervisor for Education Supervision Orders when granted.
- Provide advice and guidance and support to expelled children and young people and their families around alternative school provisions and school placements.
Multi-Disciplinary Working and Partnerships
- Work with partners to facilitate and implement community development opportunities relevant to need and supportive of improved school attendance.
- Work in partnerships with relevant EA services identifying a range of initiatives to target key groups, issues impacting on attendance such as bullying, anxiety-based school refusal, drugs and alcohol, poverty, refugee/newcomers to improve the school outcomes for young people.
- Support parents and carers to promote resilience and their capacity to achieve school attendance using a range of established interventions. Mediate and facilitate communication between pupils, parents, and schools for the purposes of positive school attendance using a range of skills, restorative, mediation, advocacy, and child centred interventions.
- Advocate for young people within restorative practice solutions, peer mentoring and connection with community support services through Family Support Hubs, suspension and repeat suspensions, consultation meetings/expulsion processes and other appropriate processes.
- Proactively engage with EOTAS and youth provisions and other settings where children are at risk of disengagement from education and work on collaborative approaches to promote school attendance.
- Provide support, guidance and direction to staff in other roles within EWS, as appropriate.
- Work in collaboration with post-16 providers to support improved outcomes for individual and groups of young people.
- Contribute to the protection of children and young people from abuse and harm, being fully conversant of NI regional child protection legislation and guidance identifying signs of abuse and responding appropriately to signs or disclosures.
- Represent the EA at formal meetings and contribute to case conferences and multi-disciplinary forums, ensuring the welfare of the child/young person is paramount in line with The Children Order (NI) 1995.
- Advise employers, pupils, parents, and schools of relevant regulations to promote the protection of children and young people from abuse or exploitation. To work in partnership with CPSS (EA) to ensure protection of identified young persons.
- Develop close working relationships with Trusts, CAMHS, Family Support Hub, Justice Services and other voluntary and community partners working in interdisciplinary practices and multi-systemic approaches to support improved outcomes for young people, representing at service in Case Conferences and Core group meetings as required.
- Participate in Team Around the Child, Team Around the Family, and Team Around the School Frameworks in promoting effective multi-systemic and interdisciplinary working with schools, education, health, justice, and community partners.
Intervention Monitoring and Evaluation
- Deliver the continuum of support from the service within appropriate outcomes-based accountability frameworks for the Service.
- Deliver the service from a relationship-based and strength-based approaches for all programmes and interventions.
- Maintain contemporaneous, accurate and complete written records of all interventions in accordance with education welfare service policy and procedures. Involvement in data and evidence gathering for the purposes of measuring service outcomes and improvement.
- Implement appropriate evaluation procedures in assessing the impact and conclusion of interventions and supports with young people, families, and schools.
- Take responsibility for the management, evaluation, and further development of professional competencies through effective use of supervision, appraisal, and management of workload.
- Promote and maintain good working practice by regular review and so contribute to the evaluation of the effectiveness and efficiency of the education welfare service in line with the EA corporate and resource allocation plans.
- Lead and contribute to task and finish groups as appropriate to the needs of the service area for schools, areas, localities, and the region.
Other responsibilities
- Uphold and promote the United Nations Rights of the Child (UNCRC).
- Comply with EA’s duty to cooperate as per Children's Services Co-operation Act, 2015.
- Promote service users’ rights to the confidentiality of information in accordance with GDPR.
- Contribute to effective team practice, training, and keep informed of best practice, actively participate in the development of good practice and to take individual responsibility for service improvement and the promotion of regionally consistent practice with EWS.
- Deputise for senior staff as appropriate.
- Ensure continuous professional development in line with professional requirements fostering a supportive learning environment across the service and ensuring adherence to any professional registration requirements.
- Maintain registration requirements with NISCC on part 1 or 2 of the live register.
- Support student placements and their learning and practice.
- Take appropriate action to maintain personal safety and security and identify the hazards and evaluate the risks in your workplace. Undertaking Risk Assessment training and identifying potential risk in advance of Home Visits.
- Ensure that the EA’s policy on Data Protection (processing sensitive personal information) is properly complied with.
- Ensure that the EA’s Equal Opportunities Policy, relevant Codes of Employment and Practice and other relevant legislation are adhered to.
- Participate as required in the selection and appointment of staff in accordance with the policy and procedures laid down by the EA.
- Undertake other related duties within the grade and competence of the post-holder as required.
This job description will be subject to review considering changing circumstances and the EWS Transformation programme and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.
In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and always pay due regard for equality legislation.
To view the summary of terms and conditions for this post, click here.
PERSON SPECIFICATION
1. You must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria, where relevant.
2. You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise.
3. The stage in the process when the criteria will be measured is outlined in the table below.
4. Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form.
5. Please note that the Selection Panel reserves the right to shortlist only those applicants that it believes most strongly meet the criteria for the role.
6. In the event of an excessive number of applications, the Selection Panel also reserves the right to apply any desirable criteria as outlined in Section 3 at shortlisting, in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form on how you meet any desirable criteria.
Section 1 - Essential Criteria
The following are essential criteria which will initially be measured at the shortlisting stage and which may also be further explored during the interview/selection stage. You should therefore make it clear on your application form how, and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.
Factor
Essential Criteria
Method of Assessment
Qualifications
Hold a professional social work qualification
Be registered or provide evidence of their application to register with NISCC.
Shortlisting by Application Form
Other
Have access to a suitable vehicle (appropriately maintained and insured for Education Authority business) that will enable you to carry out the mobility requirements of the post in an efficient and effective manner;
OR
Provide sufficient information on the application form that will satisfy the employer that he/she has access to an appropriate alternative form of transport that will enable them to carry out the mobility requirements of the post in an efficient and effective manner.
Shortlisting by Application Form
Section 2 - Essential Criteria
The following are additional essential criteria which will be measured during the interview/selection stage in line with EA’s Game Changing People Model.
Factor
Essential Criteria
Method of Assessment
Knowledge
Knowledge of childcare legislation
Knowledge of child protection procedure
Knowledge of education legislation
Skills/
Abilities
In line with EA’s Game Changing People Model we will look for evidence of:
Ability to communicate, develop and maintain good working relationships at a range of levels
Ability to assess family dynamics and situations
Ability to use own initiative and judgement to solve problems and respond to others
Ability to take a responsive and customer focused approach to work
Ability to engage young people and families in the helping process
Good organisational skills and ability to organise a busy workload to deliver effective results on time
Values Orientation
Evidence of how your experience and approach to work reflect EA’s ethos and values. You will find information about our Values here.
Section 3 - Desirable Criteria
Some or all of the desirable criteria may be applied by the Selection Panel in order to determine a manageable pool of candidates. Desirable criteria will be applied in the order listed. You should make it clear on your application form how, and to what extent you meet the desirable criteria, as failure to do so may result in you not being shortlisted.
Factor
Desirable Criteria
Method of Assessment
Experience
Have experience of working in an educational setting
Have experience of working with young people /families in a caring capacity
Shortlisting by Application Form
Our Values
Through the selection process we will also seek evidence that the personal values of candidates align with those of the EA. This will include evidence of commitment to equality and excellence in service delivery. These reflect our aim which is to meet the needs of all our children and young people equally, removing barriers to learning and ensuring equality of access to excellent education services so that every child can develop to his or her full potential.
DISCLOSURE OF CRIMINAL BACKGROUND
The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as ‘regulated activity’.
In the event that you are recommended for appointed to a post that involves ‘regulated activity’, the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background. Please note that you WILL be expected to meet the cost of an Enhanced Disclosure Certificate. Details of how to make payment will be sent to you at the pre-employment stage.
Further information can be accessed at NI Direct or the Department of Justice.
