Support it Work, Jobs in Derry (with Salaries)

1st Line IT Support Technician
Switch Business Systems Limited —Derry
- £25,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Computer networking
Quick apply
Application Support Engineer
Learning Pool —Derry
- Remote
- Windows
- SQL
- JavaScript
Quick apply
Retail Advisor
Tassee2 Ltd T/A VodafoneThree —Derry
- £26,500 - £32,000 a year
- Weekend availability
- Customer service
- Merchandising
- No experience needed
- Store discount
- Employee discount
Quick apply
3d
Security Officer
Mitie —Derry
- £14.90 an hour
- Full-time
- Communication skills
- Employee discount
Test Centre Manager
Reed In Partnership —Derry
- £16.28 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Outlook
- Management
- Annual leave
- Flexible schedule
9d
Retail Assistant (Opticians)
Boots —Derry
- Weekend availability
- Employee assistance programme
- Employee discount
Senior Systems Software Developer
North West Regional College —Derry
- £42,839 - £46,142 a year
- Full-time
- Java
- JavaScript
- Software development
- Free parking
- Health & wellbeing programme
Quick apply
7d
Systems Development Manager
North West Regional College —Derry
- £52,413 - £54,495 a year
- Full-time
- Management
- Supervising experience
- Computer networking
- Free parking
- Health & wellbeing programme
Quick apply
7d
Part Time Sales Assistant
Sports Direct —Derry
- Part-time
- Communication skills
- Employee discount
Quick apply
Customer Advisor - Magherafelt
Bank of Ireland —Derry
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee assistance programme
Compliance Officer
Foods Connected —Derry
- Full-time
- Hybrid work
- Azure
- Bachelor's degree
- Continuous improvement
- Health & wellbeing programme
Quick apply
Senior .Net Developer
Conexus Recovery —Derry
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- SQL
- Scripting
- Software development
- Free parking
Quick apply
Materials and Manufacturing Planner
Vertiv —Derry
- Microsoft Outlook
- ERP systems
- Analysis skills
Collections & Delivery Driver
Royal Mail Group —Derry
- £12.71 - £13.94 an hour
- Overtime
- Driving
- Annual leave
- Life insurance
2d
Maintenance Technician
Vertiv —Derry
- Night shift
- Microsoft Word
- Microsoft Excel
- Schematics
- Annual leave
- Gym membership
Support Worker
Connected Health —Derry
- £14.50 an hour
- Part-time
- Care plans
- Paid training
- Referral programme
Quick apply
Full time 30hrs
Superdry (Keevy LTD.) —Derry
- Full-time
- Management
- In-person
- Leadership
- Store discount
- Employee discount
Quick apply
2d
Homeless Health Peer Advocacy Support Worker (Temp)
Depaul —Derry
- £25,394.88 a year
- Monday to Friday
- Travel
- IT
- Communication skills
- Annual leave
- Sick pay
Quick apply
Sales Assistant - Host
Dunelm —Derry
- £8.00 - £12.71 an hour
- Heavy lifting
5d
Test and Development Engineer
Terex Corporation —Derry
- Full-time
- Engineering
- English
- Microsoft Office
- Employee stock purchase plan
- Employee discount
11d

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1st Line IT Support Technician

Switch Business Systems Limited
Derry

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year

Qualifications

Microsoft Windows Server
ConnectWise
TCP
Driving Licence
Azure
Customer service
Technical support
Firewall
DHCP
CompTIA Network+
Computer networking
DNS
SharePoint
TCP/IP
CompTIA Security+
Communication skills
Active Directory
Intune
Help desk
VPN

Full job description

Role Overview:

We are seeking a skilled and customer-focused Technical Support Agent to join our dynamic MSP team. The ideal candidate will have hands-on experience supporting Microsoft 365, Azure, networking infrastructure, IT security, and hardware diagnostics. This role involves both remote and on-site support, ensuring our clients receive top-tier technical assistance and proactive solutions.

Key Responsibilities:

Provide 1st and 2nd line technical support to clients via phone, email, remote tools, and on-site visits.
Troubleshoot and resolve issues related to:
Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive, Intune)
Microsoft Azure (VMs, AD, AVD, networking, security)
Networking (firewalls, routers, switches, VPNs, DNS/DHCP)
IT Security (endpoint protection, MFA, compliance policies)
Hardware (PCs, laptops, printers, servers, peripherals)
Perform routine maintenance, patching, and monitoring of client systems.
Assist with onboarding/offboarding processes and user account management.
Document issues, solutions, and procedures in the ticketing system.
Participate in project deployments and migrations.
Travel to client sites for installations, troubleshooting, and audits as required.

Required Skills & Experience:

2+ years in a technical support or helpdesk role, preferably within an MSP.
Strong knowledge of Microsoft 365 and Azure environments.
Solid understanding of networking fundamentals (TCP/IP, VLANs, firewalls).
Experience with Windows Server, Active Directory, and Group Policy.
Familiarity with security best practices and tools.
Proficient in diagnosing and resolving hardware issues.
Excellent communication and customer service skills.
Demonstrated ability to manage multiple priorities independently, coupled with a proactive approach to workload and support delivery.

Desirable Qualifications:

Microsoft certifications (e.g., MS-900, AZ-104, MD-102)
CompTIA Network+ / Security+
Experience with RMM tools and PSA systems (e.g., NinjaRMM, HALO, ConnectWise)
Driving license and access to a vehicle

What We Offer:

Competitive salary and benefits package
Ongoing training and certification support
A collaborative and supportive team environment
Opportunities for career progression within a growing MSP

Job Types: Full-time, Permanent

Pay: £25,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

support it jobs in derry

1st Line IT Support Technician

Application Support Engineer

Retail Advisor

Security Officer

Test Centre Manager

Retail Assistant (Opticians)

Senior Systems Software Developer

Systems Development Manager

Part Time Sales Assistant

Customer Advisor - Magherafelt

Compliance Officer

Senior .Net Developer

Materials and Manufacturing Planner

Collections & Delivery Driver

Maintenance Technician

Support Worker

Full time 30hrs

Homeless Health Peer Advocacy Support Worker (Temp)

Sales Assistant - Host

Test and Development Engineer

I want to receive the latest job alerts for support it in derry

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