Customer success manager Work, Jobs in Desborough, Nth (with Salaries)

Business Development Manager
Welcomm Communications Ltd —Market Harborough
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Business Development Executive
Welcomm Communications Ltd —Market Harborough
- From £25,284 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Senior Account Manager
Origin Business Finance Ltd —Northampton
- £130,000 - £160,000 a year
- Full-time
- Salesforce
- In-person
- Free parking
Quick apply
Customer Service Administrator
Great Bear —Desborough
- £26,500 - £28,500 a year
- Full-time
- Computer literacy
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Northampton
- £3,800 a month
- Full-time
- Sales
Quick apply
Business Development Manager
Powerforce —Northampton
- £28,000 - £30,500 a year
- Full-time
- Sales
- Business development
- Negotiation
- Employee discount
- Life insurance
Solutions Development Manager
Great Bear —Desborough
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
Key Account Development Manager - Waste
Safetykleen —Husbands Bosworth
- £40,000 - £45,000 a year
- Full-time
- Business development
- Travel
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
9d
Sales Advisor
FlooringSuperstore.com —Leicester
- Up to £38,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
12d
Strategic Partnerships Manager - Digital Identity (DPP)
SML Europe Limited —Corby
- £55,000 - £60,000 a year
- Full-time
- Marketing
- In-person
- Communication skills
Quick apply
Customer Service Advisor
Sage Homes —Northampton
- Hybrid work
- CRM software
- Communication skills
Sales Manager
Safetykleen —Leicester
- £55,000 - £90,000 a year
- Full-time
- Team management
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Deputy Manager
Iceland —Kettering
- £31,080 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
- Referral programme
Home Customer Service Advisor
NEXT —Leicester
- £13.29 an hour
- Part-time
- Computer literacy
- Computer skills
- Free parking
- Employee discount
8d
Business Development Manager
OrderYOYO —Leicester
- £30,000 a year
- Hotel
- Business development
- Restaurant
Quick apply
Assistant Store Manager (Full-Time)
Pandora Jewelry —Corby
- £25,000 - £37,200 a year
- Full-time
- Customer service
- Organisational skills
- Training & development
- Employee discount
11d
Senior Strategic Account Manager
James and James Fulfilment Ltd. —Northampton
- £55,000 - £60,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Travel
- Sick pay
Quick apply
5d
Sales Reporting & Insight Manager - Permanent
CITB —Peterborough
- £53,303 a year
- Full-time
- Hybrid work
- CRM software
- Presentation skills
- Recruiting
- Employee assistance programme
9d
Duty Manager
Iceland —Kettering
- £11.60 - £12.71 an hour
- Full-time
- Customer service
- Team management
- Retail management
- Employee discount
- Referral programme
Trainee Sales Executive
King Trailers —Market Harborough
- Time management
- Free parking
- Employee assistance programme

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Business Development Manager

Welcomm Communications Ltd -
Market Harborough

Quick apply

Job details

Permanent | Full-time
£30,000 - £36,000 a year
11 days ago

Benefits

Health & wellbeing programme
Company car
Annual leave
Company pension
Work from home
Company events
Employee assistance programme
Employee discount
Paid volunteer time
Flexible schedule
Sick pay
On-site parking

Qualifications

LinkedIn
CRM software
Cold calling
Driving Licence
Stakeholder collaboration
Client engagement
Customer service
Stakeholder liaison
Lead generation
Internal department liaison
Microsoft Office
Business development
Prospecting
Relationship management
Multidisciplinary collaboration
Outbound calling
Cross-functional collaboration
Business
Communication skills
Business lead generation
Negotiation
Cross-functional communication

Full job description

Business Development Manager

· Salary – £30,000 - £36,000 (depending on experience)

· Location – Market Harborough

· Contract – 37.5 hours per week, permanent upon completion of probationary period

· Contact – [email protected] or through to 0800 064 64 64

About Us

At Welcomm Communications, we’re more than just a service provider. Our team is dedicated to supporting businesses, ensuring they have all the necessary tools to effectively communicate; we’re in the business of helping business connect to their customers. Their success is our success. This commitment is what truly brings a family feel to our business.

We are immensely proud to be known for our award-winning customer service and operational support, having been recognised as O2’s Business Partner of the Year for six consecutive years—an unprecedented accomplishment and we are committed to continuing this excellent service for our customers.

Our core values drive everything we do:

Trust (Integrity): We prioritise honesty, transparency, and ethical decision-making.
Innovation: We embrace a growth mindset, excel in problem-solving, remove blockers, and seek new opportunities.
People First: We value empathy, emotional intelligence, and prioritise building strong relationships.
Collaboration: We foster inclusivity, strong communication, and work to break down silos.

Role Purpose

As a Business Development Manager at Welcomm, you’ll play a pivotal role in driving growth by identifying, nurturing, and converting new business opportunities. You’ll be responsible for building a high-quality pipeline through a mix of self-generated activity and qualified appointments provided by our dedicated telesales team. Your ability to understand customer challenges and position tailored technology solutions will be key to delivering long-term value and revenue.

Role Responsibilities

Pipeline Generation

Proactively build and manage your own pipeline through outbound activity including cold calling, email outreach, LinkedIn engagement, and networking. Simultaneously, work closely with our Business Development Executives (BDEs) to follow up on qualified leads and appointments they generate.

Lead Qualification & Strategy

Assess customer needs and pain points to shape tailored sales strategies. Prepare thoroughly for meetings, leveraging insights from initial discovery and collaborating with BDEs when leads are handed over.

Customer Engagement

Deliver compelling presentations that clearly articulate Welcomm’s value proposition across our technology portfolio. Build trust and rapport with prospects to position Welcomm as their preferred partner when contracts are up for renewal.

Sales Execution

Conduct face-to-face and virtual meetings to understand customer requirements and present appropriate solutions. Work with product specialists to ensure technical accuracy and relevance.

Proposal & Quoting

Collaborate with Sales Admin to produce accurate and competitive quotes aligned with customer expectations.

Cross-Functional Collaboration

Liaise with internal teams throughout the pre- and post-sales process to ensure seamless delivery and customer satisfaction.

CRM & Reporting

Maintain detailed and accurate records of all customer interactions, pipeline activity, and sales progress in our CRM system to support forecasting, compliance, and future engagement.

Performance & KPIs

Consistently work towards defined KPIs to ensure sufficient levels of outbound activity, lead generation, and CRM hygiene. Maintain a strong focus on achieving monthly and quarterly sales targets, with support and guidance from the Head of Business Development.

Closing & Onboarding

Negotiate and close deals that maximise gross profit. Oversee onboarding and manage the account for 12 months post-sale to ensure retention and identify upsell opportunities.

Continuous Improvement

Engage in coaching sessions (CQM/MQM), embrace feedback, and apply new tactics to improve performance. Work with the Head of Business Development to shape a personal development plan and pursue ongoing learning.

Team Culture

Contribute to a positive team environment, supporting colleagues and new starters when needed.

Education and Skills/Qualifications

Proven experience in B2B sales (Essential)
Proven experience in a Business Development role (preferred but not essential)
Comfortable with cold calling and outbound prospecting (Essential)
Strong communication and presentation skills
Proficient in Microsoft Office and CRM systems
Experience in face-to-face and virtual sales meetings
Degree in Business or related field (preferred but not essential)

Personal Attributes

Passionate and driven with a hunter mentality
Resilient and adaptable in a fast-paced environment
Charismatic and confident communicator
High integrity and genuine care for customer outcomes
Empathetic and team-oriented

What We Offer

Competitive salary.
Company car / car allowance.
Quarterly paid commission structure.
An enhanced annual leave entitlement with the option to buy or sell days.
Employee recognition events, awards, and incentives.
Paid volunteering day.
Hybrid working (post probation).
Healthcare cashback plan to help with medical and therapy bills, 24/7 GP access and an employee assistance programme (EAP).
Retail and hospitality discounts through Perkbox.

Please Note

We embrace diversity and are committed to create an inclusive environment where all individuals feel valued, respected and heard. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, neurodiversity, gender reassignment or identity, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

We are committed to providing reasonable adjustments throughout our application and interview process to ensure you can showcase your best self.

We prioritise our employees' well-being and recognise the importance of a healthy work-life balance. We offer flexible working patterns and alternatives to full-time work, and we are dedicated to finding the best solution that fits your lifestyle and needs.

Disclosure and barring (DBS) check

As part of our partner agreement with O2, we are required to carry out a Basic Disclosure (Criminal Conviction Certificate) check for all our employees.

Note to Recruitment Agencies

We truly appreciate your interest in assisting us, but at this time, we are focusing on direct applications and managing our recruitment process in-house. Thank you for your understanding and cooperation.

If you have any questions, please contact our Recruitment and Learning Specialist directly at [email protected]

Pay: £30,000.00-£36,000.00 per year

Benefits:

Company car
Company events
Company pension
Health & wellbeing programme
On-site parking
Sick pay
Work from home

Application question(s):

Do you have a valid, clean UK Driving Licence?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer success manager jobs in desborough, nth

Business Development Manager

Business Development Executive

Senior Account Manager

Customer Service Administrator

JUNIOR SALES ADVISOR

Business Development Manager

Solutions Development Manager

Key Account Development Manager - Waste

Sales Advisor

Strategic Partnerships Manager - Digital Identity (DPP)

Customer Service Advisor

Sales Manager

Deputy Manager

Home Customer Service Advisor

Business Development Manager

Assistant Store Manager (Full-Time)

Senior Strategic Account Manager

Sales Reporting & Insight Manager - Permanent

Duty Manager

Trainee Sales Executive

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