Insurance claims handlers Work, Jobs in Desford, Lec (with Salaries)

Complex Loss Handler - Home Claims
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Construction experience
- Annual leave
Claims Investigator
AXA UK —Leicester
- From £38,000 a year
- Full-time
- Travel
- Negotiation
- Annual leave
4d
Claims Investigator
AXA —Leicester
- From £38,000 a year
- Monday to Friday
- Travel
- Negotiation
7d
Customer Resolutions Specialist Claims
Hastings Direct —Leicester
- From £30,700 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Referral programme
Technical Home Claims Handler
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Organisational skills
- In-person
- Communication skills
- Annual leave
10d
Claims Advisor Property Damage
Hastings Direct —Leicester
- From £28,800 a year
- Full-time
- Hybrid work
- Phone etiquette
- Communication skills
- Negotiation
- Life insurance
- Referral programme
10d
Intervention Hire Monitoring Advisor
Hastings Direct —Leicester
- £27,550 - £28,800 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Life insurance
- Referral programme
3d
Disease Claims Handler
Davies —Birmingham
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Building Surveyor
SML Group Ltd —Leicester
- £28,600 - £30,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Data entry
Quick apply
2d
Claims Handler
Gallagher Bassett —Tamworth
- Communication skills
- Employee stock purchase plan
- Life insurance
Contact Centre Agent
TTS360 —Burton-On-Trent
- From £23,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Claims Manager
Gallagher Bassett —Tamworth
- Full-time
- Team management
- Organisational skills
- Leadership
Administrative Assistant
Gallagher Bassett —Tamworth
- Full-time
- Microsoft Word
- Microsoft Excel
- Organisational skills
4d
Motor Assist Claims Handler
AX —Birmingham
- £26,012 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Lead File Handler - Military Disease
Keoghs —Birmingham
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee discount
Quick apply
Motor Hire Agent
Davies —Birmingham
- Full-time
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
7d
Lead File Handler/Technical Supervisor
Keoghs —Birmingham
- £150,000 - £250,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Office
- Communication skills
- Employee discount
Quick apply
Administration Assistant - Fixed Term
Davies —Birmingham
- Full-time
- Customer service
- Administrative experience
- Data entry
- Employee assistance programme
- Employee discount
Quick apply
4d
Technical Supervisor - MOD NIHL
Keoghs —Birmingham
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Office
- Communication skills
- Employee discount
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Claims Investigator
AXA UK —Leicester
A full UK driving license is required due to travel involved. Interview instructed parties in person or by telephone, including policyholders, drivers,…
From £38,000 a year
4d
Claims Investigator
AXA —Leicester
A full UK driving license is required due to travel involved. Interview instructed parties in person or by telephone, including policyholders, drivers,…
From £38,000 a year
7d

I want to receive the latest job alerts for insurance claims handlers in desford, lec

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Complex Loss Handler - Home Claims

Hastings Direct -
Leicester

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension

Qualifications

Complaint handling
Construction experience

Full job description

Job Title: Complex Claims Handler – Home Claims

Location: Leicester or Bexhill (hybrid)

Welcome to Hastings Direct

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues.

We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.

We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you.

Role overview

Your primary focus will be managing a portfolio of major loss and complex home insurance claims, and well as handling subsidence claims. You will be responsible for processing new claims and managing existing ones, developing a detailed case management plan for each customer within your portfolio. You will work closely with colleagues and suppliers to settle claims promptly, equitably and deliver excellent service to our customers. Within your claim handling, you’ll be responsible for identifying potential recoveries and highlighting claims to our insight area to prevent fraud. Additionally, you will serve as a referral point when necessary, providing coaching, mentoring, and training to others.

Job details – you’ll need to have demonstrable experience in:

Managing a portfolio of large loss and subsidence claims from £100,000 upwards achieving optimal financial outcomes in line with our financial goals
Developing tailored case plans, managing and working with key suppliers to achieve optimal claim resolutions
Ensure that you are meeting customers’ fair and reasonable expectations and provide good outcomes.
Ensuring claims are adequately reserved, loss coded, and managed effectively to enable accurate pricing and reserving
Collaborating with the wider team to develop and maintain best practice documents on technical applications for various aspects of home claims including buildings, contents, and recoveries. Appropriately highlight where processes and procedures need altering to achieve our expectations
Achieving both financial and customer satisfaction outcomes that position Hastings Direct as a market-leading home claims handling function
Handling, resolving, and helping to prevent complaints (including FOS referrals), ensuring that any changes are communicated back to the relevant parties as best practice and acting as a technical referral point for lower-level complaints when supporting handlers

Essential skills/experience:

Strong technical claims knowledge and proven experience of handling large loss home claims across all perils including subsidence
Good knowledge of building construction and reinstatement processes
A proven track record of handling and resolving complaints and have an understanding and able to apply the principles of Consumer Duty when dealing with or advising customers - able to appropriately identify and support vulnerable customers
A comprehensive understanding of the Principles of Insurance and knowledge of ICOBS

As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website.

Regrettably, we are unable to offer sponsorship for this role.

Benefits: In addition to a competitive salary you will also receive…

Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail

Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus

Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support

Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs

There's more! – 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….

Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.

Job posting end date:

Apply Now

Refine Your Search

insurance claims handlers jobs in desford, lec

Complex Loss Handler - Home Claims

Claims Investigator

Claims Investigator

Customer Resolutions Specialist Claims

Technical Home Claims Handler

Claims Advisor Property Damage

Intervention Hire Monitoring Advisor

Disease Claims Handler

Building Surveyor

Claims Handler

Contact Centre Agent

Claims Manager

Administrative Assistant

Motor Assist Claims Handler

Lead File Handler - Military Disease

Motor Hire Agent

Lead File Handler/Technical Supervisor

Administration Assistant - Fixed Term

Technical Supervisor - MOD NIHL

More jobs to discover

I want to receive the latest job alerts for insurance claims handlers in desford, lec

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected