2nd/3rd Line Infrastructure Engineer
MoD Corsham
Role Summary
This role provides for the advanced operational support, maintenance and development of a secure MoD platform, working as part of a team based at MoD Corsham. The position involves working across a complex technical estate to ensure platform availability and resilience, while supporting change and continuous service improvement. The role requires DV clearance and sole UK nationality.
Key Responsibilities
The Infrastructure Engineer will be expected to provide technical support to incident, problem and change management across production and non production environments.
. Administer Windows based systems, including patching and configuration management.
. Support Citrix and virtualised platforms such as VMWare vSphere and vRealize Automation.
. Monitor and maintain system health using tools including SCOM and other enterprise monitoring solutions.
. Collaborate with adjacent teams (e.g, Application Support Provider, IaaS provider) to provide reliable, resilient and secure services.
. Conduct root cause analysis and the resolution of complex platform issues.
Essential Skills and Background
Experience in 2nd/3rd line engineering roles within secure Defence environments.
. Highly proficient in Windows Server administration, and familiar with SCOM and MECM.
. Experienced in the deployment and support of VMWare and Citrix solutions.
. Hands on experience with Ansible for automation and configuration management.
Desirable Skills
. Proficiency with Linux (RHEL/CentOS) in the support context.
. Familiarity with Trend, Nessus or similar security tooling.
. Knowledge of backup and DPKI solutions.
. Awareness of trust relationships and secure enterprise architectures.
. Prior experience working with Defence Digital and knowledge of policies including JSP453.
. Prior experience delivering support within an ITIL based service management model.
. Certifications including Citrix Virtual Apps and Desktops Advanced Administration.
Your future duties and responsibilities
Required qualifications to be successful in this role
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