Automation specialist Work, Jobs in Didcot, Oxf (with Salaries)

Digital Automation Specialist
Once For All UK —Basingstoke
- £32,000 a year
- Computer literacy
- Analysis skills
- Computer skills
- Employee assistance programme
Quick apply
Kubernetes Specialist
CGI —Reading
- Full-time
- DevOps
- Scripting
- Agile
Quick apply
VodafoneThree - Capability and Automation Specialist
Vodafone —Newbury
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Employee discount
11d
EMEA Digital Platform Specialist
Bio-Techne —Abingdon
- £25,800 - £35,400 a year
- Full-time
- Data analysis skills
- English
- Analysis skills
- Employee stock purchase plan
SharePoint Administrator
Assystem —Culham
- Computer Science
- Databases
- SharePoint
Information Analyst
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Full-time
- Annual leave
9d
Content Operations Specialist
Oxford University Press —Oxford
- Hybrid work
- Quality control
- Agile
- Analytics
- Employee discount
Revenue Enablement Specialist (EMEA)
Geotab —Reading
- Hybrid work
- Salesforce
- Bachelor's degree
- Communication skills
Head of Engineering (Hybrid)
Automation Consultants Ltd —Reading
- £110,000 - £120,000 a year
- Hybrid work
- Computer Science
- AWS
- Team management
- Annual leave
- Flexible schedule
CNC Turning Specialist
Dexory —Didcot
- Continuous improvement
- Quality control
- Employee assistance programme
- Life insurance
Quick apply
1d
Senior Ecommerce Implementation Consultant
KERRIDGE COMMERCIAL SYSTEMS CORP —Hartshill
- Full-time
- ERP systems
- Continuous improvement
- Mentoring
Quick apply
Finance & Payroll Controller
Jonas Software —Wallingford
- Full-time
- Analytics
Finance Operations Manager (PT, Drone AI tech scaleup)
Archangel Autonomy —Oxford
- Full-time
- ERP systems
- AI
Quick apply
Recruitment Marketing Specialist
Dexory —Wallingford
- Communication skills
- Analytics
- Employee assistance programme
- Life insurance
Quick apply
Head of Professional Services
TIEVA —Reading
- Full-time
- Hybrid work
- Team management
- Conflict management
- Free parking
- Employee assistance programme
Quick apply
Business Development Manager
EcoPac Power Ltd —Long Crendon
- Sales
- Engineering
- Microsoft Office
- Life insurance
Delivery Specialist
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- No degree
- Employee assistance programme
- Employee discount
Quick apply
Technical Support Manager
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- University
- No degree
- Training & development
- Employee discount
3d
Data Analytics & AI Solutions Group Leader
UL Solutions —Basingstoke
- Remote
- Computer Science
- Master's degree
- Bachelor's degree
- Annual leave
Photonics Characterisation Engineer
Salience Labs —Abingdon
- Hybrid work
- Doctoral degree
- Laboratory experience
- Master's degree
1d

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Digital Automation Specialist

Once For All UK -
Basingstoke

Quick apply

Job details

£32,000 a year

Benefits

Company pension
Company events
Employee assistance programme
Private medical insurance
Paid volunteer time

Qualifications

Computer literacy
Customer segmentation
Analysis skills
Continuous improvement cycles oversight
Churn prevention
Customer loyalty building
Scalability
Computer skills
Audience segmentation
Communication skills
Analytics

Full job description

Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government.

Role Summary:

As a Digital Customer Success Manager, you will be responsible for delivering customer success at scale through automated and data driven engagement strategies. Your mission is to drive customer retention, product adoption and growth across a large customer base by leveraging tools such as ChurnZero, identifying behavioural trends, and delivering targeted lifecycle communications and enablement.

Rather than managing a traditional portfolio, you will oversee digital customer journeys, ensuring customers receive the right message, at the right time, to maximise value from their membership.

Job Responsibilities:

Own and optimise automated customer journeys within ChurnZero, ensuring engagement is timely, relevant and aligned to customer lifecycle stages.
Build and manage digital automation playbooks for onboarding, adoption, renewal preparation and expansion opportunities.
Continuously test, refine and improve digital engagement strategies using performance data and insight.
Monitor customer health metrics at scale, identifying anomalies within ‘healthy’ customers such as:

Usage gaps,
Drop in engagement, and
Missed feature adoption.

Translate data insights into targeted interventions to prevent unexpected future churn and increase product adoption.
Ensure customers are guided towards self-service resources, webinars and training content to drive adoption.
Support renewal readiness through automated engagement and value reinforcement campaigns.
Partner with Product, Marketing and Customer Success teams to improve messaging, journeys and customer experience.
Support continuous improvement initiatives by feeding back insights from automation performance and customer data.
Maintain accurate tracking of customer journeys, engagement metrics and campaign performance.
Ensure all automated communications align with brand, tone and customer value messaging.
Manage end-to-end customer journey and continuously improve lifecycle coverage for our techtouch customers.
Identify gaps where customers are not receiving timely engagement.
Define customer segments based on behaviour, product usage, and lifecycle stage.
Deliver personalised communications at scale rather than one size fits all messaging.
Use insights to inform future campaigns and content strategy.
Build early warning systems to ensure intervention happens before a customer churns.
Become an internal expert on ChurnZero automation capabilities.
Identify opportunities to improve system usage, efficiency and scalability.

Skills and Experience

The ideal candidate we would like would have most, if not all the following qualities or experience:

2 years minimum experience working in Customer Success, Sales, Business Development or Account Management.
Experience using Customer Success platforms such as ChurnZero, Gainsight, Planhat or similar.
Strong analytical mindset with the ability to interpret customer data and translate into actions.
Experience managing or contributing to automated lifecycle campaigns or digital engagement strategies.
Ability to balance customer experience with commercial outcomes at scale.
Comfortable working cross functionally across Customer Success, Marketing and Product.
We will provide all the necessary sector training however demonstrating basic understanding of Construction or supply chain risk management will be preferable.
Someone with exceptional writing communication skills and is able to adapt tone for different audiences.
Someone who is enthusiastic and shows passion and excitement for their job.
A fast learner with the ability to adapt to new information and systems efficiently.
Demonstrates agility in learning and applying new skills and technologies.
Someone who can prioritise, and perform effectively under pressure.
Someone who is dependable and organised and can follow through on commitments they make both internally and externally.
Enthusiastic about technology with strong computer literacy.

What we offer:

As well as a career in a fast paced environment within a expanding business, we also offer the below benefits as standard:

Wellness fund or Private Medical Insurance (dependent upon role)
Pension
Life Assurance x 3
25 days holiday plus 8 Bank Holidays
Ongoing continual professional development (CPD)
Holiday purchase Scheme up to 5 days
1 paid and 1 unpaid volunteering day
24/7 and 365 Days Employee Assistance Programme
Team and company offsite events
Specsavers eye care voucher
Free Tea, Coffee and fruit every week – Basingstoke office

Quick apply

Refine Your Search

automation specialist jobs in didcot, oxf

Digital Automation Specialist

Kubernetes Specialist

VodafoneThree - Capability and Automation Specialist

EMEA Digital Platform Specialist

SharePoint Administrator

Information Analyst

Content Operations Specialist

Revenue Enablement Specialist (EMEA)

Head of Engineering (Hybrid)

CNC Turning Specialist

Senior Ecommerce Implementation Consultant

Finance & Payroll Controller

Finance Operations Manager (PT, Drone AI tech scaleup)

Recruitment Marketing Specialist

Head of Professional Services

Business Development Manager

Delivery Specialist

Technical Support Manager

Data Analytics & AI Solutions Group Leader

Photonics Characterisation Engineer

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