Customer service team lead Work, Jobs in Dilton Marsh, Wil (with Salaries)

Fleet Availability Team Leader
Novuna —Trowbridge
- Up to £40,000 a year
- Full-time
- Hybrid work
- Maintenance
Customer Service Team Leader
Ayvens —Bristol
- £32,000 - £38,000 a year
- Full-time
- Microsoft Outlook
- Management
- Microsoft Office
- Free parking
- Annual leave
Contact Centre Team Leader
ELA Comectronica Sarri Ltd. —Bristol
- £2,850 - £3,800 a month
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
Quick apply
10d
Customer Resolution and Continuous Improvement Team Leader
Fexco Property Services —Salisbury
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
Customer Service Team Leader
William Hill —Melksham
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
Customer Experince Lead
MillerKnoll —Melksham
- Overtime
- Sales
- English
- Bachelor's degree
19h
Customer Service & Experience Team Leader
Fexco Property Services —Salisbury
- Full-time
- Customer service
- Analysis skills
- Organisational skills
Quick apply
Digital Optimisation Lead
Swoop Travel —Bristol
- £57,000 - £61,800 a year
- Full-time
- Hybrid work
- Marketing
- Health & wellbeing programme
- Annual leave
Quick apply
10d
Lead Nightshift Manager
Sainsbury's —Frome
- From £36,250 a year
- Night shift
- Management
- Leadership
- Employee discount
5d
Service Desk Team Leader
IVC —Bristol
- £40,000 - £55,000 a year
- Hybrid work
- Azure
- Windows
- AWS
- Employee discount
Lead Generation Executive
Eposbuddy —Bristol
- £28,000 - £60,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Employee discount
Quick apply
2d
Telesales Team Leader
Eden Conveyancing —Bristol
- £35,000 - £40,000 a year
- Full-time
- CRM software
- Management
- Sales
- Annual leave
Quick apply
2d
Team Leader
Card Factory —Bath
- £14.31 an hour
- Leadership
22h
Business Readiness Lead
Ayvens —Bristol
- Full-time
- Customer service
- Agile
- Referral programme
Team Leader for Eat a Pitta in Broadmead (Bristol)
Eat a Pitta —Bristol
- £13 an hour
- Full-time
- Management
- Supervising experience
- Team management
- Employee discount
Quick apply
12d
Hospitality, Supermarket Assistant, Team Leader
Waitrose & Partners —Bath
- £14.58 an hour
- Weekend availability
- Customer service
- Driving
- Leadership
23h
Vehicle Procurement Aftersales Lead
Ayvens —Bristol
- £40,000 - £54,000 a year
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
4d
Team Leader
Southern Coop —Keynsham
- £14.50 an hour
- Part-time
- Employee assistance programme
- Employee discount
10d
Knoopologist (Team Leader)
Knoops- Bristol —Bristol
- £13.50 an hour
- Full-time
Quick apply
ELEVATE Lead Development Representative (French Speaker)
ELEVATE EMEA —Bristol
- Remote
- Customer service
- Organisational skills
- Time management
Quick apply

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Fleet Availability Team Leader

Novuna -
Trowbridge

Apply Now

Job details

Full-time
Up to £40,000 a year

Qualifications

Maintenance

Full job description

Hybrid

Trowbridge

Customer Service & Operations

Full Time

Closing on: Aug 9 2026

Up to £40,000 plus excellent benefits

Are you a Team Leader, Supervisor or Manager with a background in fleet, automotive or vehicle maintenance? Do you enjoy leading people, solving problems and delivering great service? Are you looking for a role where you can make a real difference every day?

If your answer is 'yes' then keep reading.

Who we are.

At Novuna Vehicle Solutions, we're passionate about driving the future of mobility. Working with some of the UK's best-known brands, we help organisations transition to smarter, more sustainable fleets through electric vehicles, alternative fuels and fleet electrification. From advising on vehicle and infrastructure strategies to supporting the rollout of charging solutions, our people are at the heart of creating innovative, customer-focused solutions that keep businesses moving forward.

What you'll do.

You'll lead a team of circa 11 Downtime Controllers who support customers with vehicle downtime, working closely with our garage network to ensure repairs to light commercial vehicles (LCVs) are completed efficiently, cost-effectively and with minimal disruption.

You'll be responsible for driving team performance, coaching and developing your people, and acting as an escalation point for more complex downtime cases. Working collaboratively across the business, you'll help deliver an outstanding customer experience while identifying opportunities to improve processes and ways of working.

You'll also:

Leading the day-to-day performance of the Downtime team, ensuring excellent service and customer outcomes.
Supporting your team with escalated vehicle downtime and repair queries.
Building strong relationships with our garage network and internal stakeholders to deliver a collaborative "one team" approach.
Driving continuous improvement by reviewing processes, identifying trends and implementing solutions

What you'll bring.

You'll have a background in fleet, automotive or vehicle maintenance and enjoy leading, coaching and supporting others to achieve great results. Whether you're currently a Team Leader, Supervisor or Manager, you'll be confident motivating people, making decisions and delivering an excellent service for customers.You'll ideally have knowledge of light commercial vehicles (LCVs) and an understanding of vehicle downtime (VOR), with the confidence to support your team when more complex queries arise.

You'll be a great fit if you:

Lead, coach or support others to achieve team goals
Have knowledge of LCVs, fleet management, vehicle maintenance or the automotive industry.
Understand vehicle downtime (VOR) and the importance of minimising disruption for customers
Enjoy solving problems and improving the way things are done.

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being Yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

What makes working here different?

At Novuna, you’ll find a supportive, inclusive culture where people are encouraged to be themselves and do their best work. We offer real opportunities to learn and grow, the freedom to make a difference, and the time and trust you need to shine — all while being part of a business that genuinely cares about its people and its impact.

Ready to apply?

Step 1:

Apply for the role via careers.novuna.co.uk

Step 2:

If you match the role criteria we'll contact you for a telephone interview.

Step 3:

We’ll carry out a face to face or online interview (and we may request a second interview if the role you're applying for is a more specialist role).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Apply Now

Refine Your Search

customer service team lead jobs in dilton marsh, wil

Fleet Availability Team Leader

Customer Service Team Leader

Contact Centre Team Leader

Customer Resolution and Continuous Improvement Team Leader

Customer Service Team Leader

Customer Experince Lead

Customer Service & Experience Team Leader

Digital Optimisation Lead

Lead Nightshift Manager

Service Desk Team Leader

Lead Generation Executive

Telesales Team Leader

Team Leader

Business Readiness Lead

Team Leader for Eat a Pitta in Broadmead (Bristol)

Hospitality, Supermarket Assistant, Team Leader

Vehicle Procurement Aftersales Lead

Team Leader

Knoopologist (Team Leader)

ELEVATE Lead Development Representative (French Speaker)