Onboarding manager Work, Jobs in Ditchling, Esx (with Salaries)

Switchboard Deputy Manager
Mitie —Hove
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
External Resourcing Manager - ICHI
Keywords Studios —Brighton
- Full-time
- Hybrid work
- CRM software
- Employee assistance programme
Quick apply
Partner Onboarding Coordinator
ELMOgroup —Horsham
- £32,000 - £34,000 a year
- Hybrid work
- Project management
- AI
- Negotiation
- Employee assistance programme
- Employee discount
4d
Employee Relations Partner
Surrey County Council —Reigate
- £53,713 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Trusts and Foundations Manager
Aspens Charities —Royal Tunbridge Wells
- £36,000 - £46,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Project management
- Paid training
- Employee assistance programme
Quick apply
10d
Office Administrator
Austin Rees Ltd —Hove
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Accounting
- Sick pay
Quick apply
Retail Deputy Manager
The Works —Burgess Hill
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Contracts Manager
M Group —Brighton
- Overtime
- Management
- Microsoft Office
- Project management
- Annual leave
- Employee assistance programme
Client Manager
Uptime Solutions Ltd —Eastbourne
- £50,000 - £55,000 a year
- Full-time
- QuickBooks
- Tax experience
Quick apply
11d
Events Coordinator
Logistics UK —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Programme Support Officer
Surrey County Council —Reigate
- £34,660 a year
- CRM software
- Customer service
- Administrative experience
- Annual leave
- Employee assistance programme
10d
Junior Project Manager
Metricell Limited —Horsham
- £30,000 - £37,000 a year
- Full-time
- Engineering
- Microsoft Office
- Project management
- Free parking
- Annual leave
Quick apply
9d
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Management
- Customer service
- AI
- Free parking
- Employee discount
Quick apply
6d
Commissioning Home Manager
Hollybank Care Home —Middleton-on-Sea
- Up to £85,000 a year
- Full-time
- Annual leave
Quick apply
6d
Onboarding Calculations Technical Manager
Legal & General Investment Management —Hove
- Hybrid work
- Leadership
- Communication skills
- Employee discount
Senior Account Manager
Tillo —Brighton and Hove
- Full-time
- Hybrid work
- APIs
- Communication skills
- Annual leave
Project Support Officer
Brighton & Hove City Council —Brighton
- £28,142 - £28,598 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
Onboarding Calculations Technical Manager
LegalAndGeneral —Brighton and Hove
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Employee discount
Quick apply
Barista
Starbucks —Haywards Heath
- Weekend availability
- Store discount
- Employee assistance programme
Care Operations Coordinator
New Venture Care LTD —Littlehampton
- £32,000 - £33,500 a year
- Full-time
- Microsoft Office
- Administrative experience
- Driving
- Free parking
- Annual leave
Quick apply
12d

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Switchboard Deputy Manager

Mitie -
Hove

Apply Now

Job details

Permanent | Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Supervising experience
Organisational skills
Communication skills

Full job description

We are looking for a professional, proactive, and customer-focused Deputy Switchboard Manager to support the daily operation of a busy corporate switchboard environment. This role is ideal for someone with previous switchboard experience who is passionate about delivering exceptional customer service and supporting a high-performing team.

As Deputy Switchboard Manager, you will support the management of the switchboard operation, ensuring calls are handled efficiently and professionally while maintaining excellent service standards across the business. You will also act as a key escalation point, support operational processes, and provide leadership cover in the absence of the Switchboard Manager.

Key Responsibilities

Switchboard & Customer Service

Support the day-to-day operation of the switchboard function using the GENESYS system
Ensure all incoming calls are answered promptly, professionally, and in line with company standards
Direct calls efficiently to the correct departments and personnel
Screen and vet calls appropriately to minimise unnecessary interruptions to teams and stakeholders
Deliver exceptional customer service to all callers, colleagues, and visitors
Manage and resolve complaints or challenging calls professionally and efficiently
Respond to executive and priority requests with urgency and professionalism

Operational Support

Act as first point of contact in the absence of the Switchboard Manager
Support the coordination of daily operational activities within the switchboard team
Assist with rota coordination, holiday planning, and team communication
Ensure all faults or issues within the switchboard area are reported and escalated appropriately
Carry out ad hoc administrative duties and operational requests from Client Management
Support onboarding, training, and coaching of new team members where required
Attend and complete all required training and development activities

Service Excellence & Compliance

Maintain a professional, approachable, and service-led attitude at all times
Ensure compliance with company procedures, policies, and service standards
Promote a positive team culture and collaborative working environment
Support continuous improvement initiatives to enhance service delivery and operational efficiency
Ensure all health & safety procedures are followed within the workplace

About You

The ideal candidate will have:

Previous switchboard experience (essential)
Experience supporting or supervising a team within a customer service environment
Excellent telephone manner and communication skills
Strong customer service and stakeholder management skills
Good working knowledge of Microsoft Office including Word, Excel, Outlook, and PowerPoint
Ability to remain calm and professional under pressure
Strong organisational skills and attention to detail
Ability to multitask and prioritise workload effectively
Flexible and adaptable approach to work
Self-motivated with the ability to use initiative

Working Hours

Monday to Friday
9:00am – 5:00pm
35 hours per week
Rotational rota basis
Office Based Monday - Friday

What We Offer

Opportunity to work within a professional corporate environment
Ongoing training and development opportunities
Supportive and collaborative team culture
Career progression opportunities
Dynamic and varied role with stakeholder interaction

Apply Now

Refine Your Search

onboarding manager jobs in ditchling, esx

Switchboard Deputy Manager

External Resourcing Manager - ICHI

Partner Onboarding Coordinator

Employee Relations Partner

Trusts and Foundations Manager

Office Administrator

Retail Deputy Manager

Contracts Manager

Client Manager

Events Coordinator

Programme Support Officer

Junior Project Manager

Operations / Service Director

Commissioning Home Manager

Onboarding Calculations Technical Manager

Senior Account Manager

Project Support Officer

Onboarding Calculations Technical Manager

Barista

Care Operations Coordinator

I want to receive the latest job alerts for onboarding manager in ditchling, esx

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Key Responsibilities

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Operational Support

Service Excellence & Compliance

About You

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What We Offer

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