Service desk engineer Work, Jobs in Ditchling, Esx (with Salaries)

First Response Engineer - Service Desk - MSP
Uptime —Brighton and Hove
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
IT Service Desk Engineer
computer2cloud —Polegate
- From £25,000 a year
- Full-time
- Microsoft Access
- Azure
- Customer service
- Employee discount
Quick apply
2d
Technology Service Delivery - IT Engineer
Brainkind —Burgess Hill
- £31,463 a year
- Full-time
- Hybrid work
- Free parking
13d
IT Service Desk Apprentice
QA Apprenticeships —Burgess Hill
- £18,000 - £20,000 a year
- Full-time
- Azure
- IT
- Communication skills
- Annual leave
1d
2nd Line Technical Support Engineer
Carden I.T Services —Brighton
- Weekend availability
- Microsoft Office
- Travel
- IT
Desktop Engineer -Gatwick Airport
ESP Global Services Limited —Gatwick Airport
- £30,000 a year
- Software troubleshooting
- Microsoft Office
- Computer networking
Quick apply
IT Solutions Support Consultant
OPUS TECHNOLOGY —Reigate
- £47,000 - £52,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Computer networking
- Life insurance
- Referral programme
Quick apply
Desktop Support Engineer - Onsite - Worthing
Intuit ED Ltd —Worthing
- £105 a day
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
23h
Geo-Environmental Engineer
Sevenoaks Environmental Consultancy Ltd —Royal Tunbridge Wells
- From £25,000 a year
- Full-time
- Bachelor's degree
- In-person
- Free parking
- Annual leave
Quick apply
2d
IT Operations Engineer - Fixed Term Contract
Horder Healthcare —East Grinstead
- Up to £27,222 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Installation Field Engineer
ORBITAL NET LIMITED —Kingston near Lewes
- £26,000 - £28,000 a year
- Overtime
- Remote
- Driving
- Communication skills
Quick apply
3d
Complex Fraud Investigator - Level 1 (12 Month FTC)
1st Central —Haywards Heath
- Up to £42,700 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
19h
Senior Software Engineer, Core Experiences - Brighton, United Kingdom
Speechify —Brighton
- Remote
- Java
- APIs
Front Office Support Manager
Indra Group UK & Ireland —Redhill
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Leadership
- Work from home
- Employee assistance programme
Quick apply
Software Engineer Flight Simulation
Acron Aviation Academy —Crawley
- Full-time
- Engineering
- C++
- JavaScript
- Employee assistance programme
- Gym membership
7d
Principal Geotechnical Engineer
Mott MacDonald —Brighton
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Mentoring
- Annual leave
- Employee discount
1d
Senior Principal Geotechnical Engineer
Mott MacDonald —Brighton
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Travel
- Annual leave
- Employee discount
1d
Multi Skilled Engineer - Electrical Bias
JIK-Integral UK Limited —Horsham
- Full-time
- Plumbing
- IT
- In-person
Quick apply
2d

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First Response Engineer - Service Desk - MSP

Uptime -
Brighton and Hove

Quick apply

Job details

Full-time

Qualifications

Windows
Microsoft Office
Analysis skills
Remote access software
IT support
Communication skills
Information Technology

Full job description

Job Description:

First Responder Engineer - Initially office-based (first 6-months) and then Hybrid.

What’s this role about?

You will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to problem solve within our fast-paced environment efficiently, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from First Responder to a 1st line engineer and then to 2nd line. We will also provide support and assistance in obtaining professional certifications.

What will I get up to day to day?

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. This role primarily involves providing telephone support, as well as assisting with IT issues via remote desktop services.

Shift Pattern:

Monday to Friday, 8-hour shift between 7 a.m. and 7 p.m., 4-week rolling pattern. Once in four weeks, you will work a weekend and get days off in lieu of the following week.

What experience do I need?

Have a passion for IT and have a desire to progress into a career within IT Support. You will ideally have some experience either providing basic IT support or having a degree/certification within IT. However, this isn't necessary for the right person, as having a customer-first attitude and a passion for IT will be key.

Being able to commute to our Crawley offices is a necessity as the first 6 months will be full-time office based, then moving to 3 days at home, 2 days in the office.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
Windows 10/11.
Office 365.
Microsoft Office.
Printers and Scanners.
Various customer applications.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

Quick apply

Refine Your Search

service desk engineer jobs in ditchling, esx

First Response Engineer - Service Desk - MSP

IT Service Desk Engineer

Technology Service Delivery - IT Engineer

IT Service Desk Apprentice

2nd Line Technical Support Engineer

Desktop Engineer -Gatwick Airport

IT Solutions Support Consultant

Desktop Support Engineer - Onsite - Worthing

Geo-Environmental Engineer

IT Operations Engineer - Fixed Term Contract

Installation Field Engineer

Complex Fraud Investigator - Level 1 (12 Month FTC)

Senior Software Engineer, Core Experiences - Brighton, United Kingdom

Front Office Support Manager

Software Engineer Flight Simulation

Principal Geotechnical Engineer

Senior Principal Geotechnical Engineer

Multi Skilled Engineer - Electrical Bias

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