Customer experience advisor Work, Jobs in Doagh, Ant (with Salaries)

Customer Service Advisor
The Essence Vault —Antrim
- From £14 an hour
- Overtime
- Customer service
- English
- Administrative experience
- Free parking
- Store discount
Quick apply
11d
Service Advisor/Receptionist
Philip Holland Cars —Ballyclare
- Part-time
- Customer service
- Organisational skills
- Front desk
Quick apply
14h
Travel Money Advisor
Currency Exchange Corporation Ltd —Belfast
- £13.23 an hour
- Overtime
- Financial services
- In-person
- Cash handling
Quick apply
14d
Customer Advisor
Boots —Lisburn
- £13.02 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
Sales Assistant
Superdrug —Belfast
- £9.95 - £13.15 an hour
- Customer service
- Communication skills
- Store discount
- Employee discount
1d
Customer Service Advisor
SSE —Belfast
- £26,239 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Gym membership
1d
Customer Service Advisor
Teleperformance —Belfast
- £27,976 a year
- Weekend availability
- Organisational skills
- Computer skills
- Communication skills
- Employee discount
- Referral programme
Inbound Sales Advisor - Belfast
Concentrix —Belfast
- £26,520 a year
- Full-time
- Employee stock purchase plan
- Employee assistance programme
Customer Advisor - Templepatrick
Henderson Group —Templepatrick
- £11.75 - £13.10 an hour
- Full-time
- Customer service
- School
- Employee assistance programme
- Employee discount
5d
Telesales Account Manager - Belfast
Yell Ltd —Belfast
- £29,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Tesco Travel Money Advisor
Travelex —Belfast
- £13.50 an hour
- Overtime
- Employee discount
Retail Sales Advisor - 30 Hours
DFS —Belfast
- £12.71 an hour
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Advisor
TrustFord —Newtownabbey
- Customer service
- Hotel
- Communication skills
- Annual leave
- Employee discount
Sales Advisor
Saltrock Ballymena —Ballymena
- Part-time
- Customer service
- Merchandising
- Cash handling
- Employee discount
Quick apply
3d
Retail Assistant (Opticians)
Boots —Ballymena
- £16 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
Telesales Account Manager - Belfast
Yell —Belfast
- £29,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Life insurance
No7 Advisor
Boots —Belfast
- £16 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Customer Service Advisor
Musgrave —Belfast
- Hybrid work
- Communication skills
Quick apply
13d
Customer Advisor
Ardoyne Spar —Belfast
- Part-time
- Customer service
- Employee discount
Quick apply
5d
Customer Advisor (Belfast Airport)
Boots —Belfast
- £16 an hour
- Weekend availability
- In-person
- Employee assistance programme
- Employee discount

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Customer Service Advisor

The Essence Vault -
Antrim

Quick apply

Job details

Full-time
From £14 an hour
11 days ago

Benefits

Free parking
Store discount
Private dental insurance
Company pension
Canteen
Private medical insurance
Employee discount
Life insurance
On-site parking

Qualifications

Customer service
Ticket management
Internal department liaison
English
Complaint handling
Administrative experience
Customer interaction
Phone etiquette

Full job description

The Jaq. Group is a fast-moving company which has experienced considerable growth over the last year. The role of Customer Service Advisor is to guide and assist the Company’s customers with any queries and track/provide updates on their order status with the goal of increasing excellent customer feedback/reviews.

Key Tasks include but are not limited to:

Dealing with customer enquiries in a professional and timely manner, providing an excellent standard of customer service at all times.
Raising support tickets in line with customer queries to enable further research into the query.
Track any customer orders and provide an update as to what stage of the order process the package is in.
Resolve any customer complaints with the goal of satisfying the customer to prevent them from not re-ordering in future.
Provide administration support where necessary by recording and maintaining a database of customer information.
Liasing with the warehouse team and escalating inquiries to different departments where necessary.
Responding to queries and comments across all social media platforms (Facebook, Instagram, TikTok etc) to ensure these platforms are positive, friendly and helpful.
Passing customer feedback onto the product or sales team to improve the organisation’s reviews.
Be fully flexible and help out in other departments where necessary (full training provided).
Undertake any other duties as required, that are within the competence of the post.

Hours of Work:

Monday to Friday, 9am - 5pm but must be flexible to do overtime where required. May require weekend work on occasions.

Essential Criteria:

1+ year previous experience within a customer-facing role.
Administration experience.
Excellent customer service skills.
Excellent timekeeping and problem solving skills.
Be fully flexible.
Be able and willing to take on additional hours as and when required.

Desirable Criteria:

Experience in working to targets.

Jaq. Group is committed to equality of opportunity and to selection on merit. Applicants will be subject to AccessNI checks. Having a criminal record will not necessarily be a bar to obtaining a position at Jaq Group. Any decision will depend on the nature of the role and the circumstances and background of the offence(s).

Links to JAQ Group AccessNI and data handling polices:

https://cdn.shopify.com/s/files/1/0030/5676/2953/files/AccessNI_Policy_Statement.docx?v=1749466096

https://cdn.shopify.com/s/files/1/0030/5676/2953/files/GDPR_Privacy_Notice_for_Job_Applicants_Northern_Ireland.docx?v=1749466096

https://cdn.shopify.com/s/files/1/0030/5676/2953/files/policy_on_the_recritment_of_ex-offenders.docx?v=1749466095

Job Type: Full-time

Pay: From £14.00 per hour

Benefits:

Canteen
Company pension
Employee discount
Free parking
Life insurance
On-site parking
Private dental insurance
Private medical insurance
Store discount

Ability to commute/relocate:

Antrim BT41 2PT: reliably commute or plan to relocate before starting work (required)

Experience:

Administrative: 1 year (preferred)
Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience advisor jobs in doagh, ant

Customer Service Advisor

Service Advisor/Receptionist

Travel Money Advisor

Customer Advisor

Sales Assistant

Customer Service Advisor

Customer Service Advisor

Inbound Sales Advisor - Belfast

Customer Advisor - Templepatrick

Telesales Account Manager - Belfast

Tesco Travel Money Advisor

Retail Sales Advisor - 30 Hours

Customer Service Advisor

Sales Advisor

Retail Assistant (Opticians)

Telesales Account Manager - Belfast

No7 Advisor

Customer Service Advisor

Customer Advisor

Customer Advisor (Belfast Airport)

I want to receive the latest job alerts for customer experience advisor in doagh, ant

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