Development associate Work, Jobs in Dodworth, Syk (with Salaries)

Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
Associate Flood Forecasting Modeller
AECOM —Chesterfield
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
Business Development Manager
Commercial —Leeds
- Up to £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
- Employee assistance programme
Quick apply
Store Associate (23219)
Barnardo's —Balby
- £13.45 an hour
- Communication skills
- Annual leave
- Employee assistance programme
Leasing Associate
ourHRpeople —Sheffield
- £26,500 - £28,000 a year
- Weekend availability
- Sales
- Customer service
- English
- Health & wellbeing programme
Quick apply
11d
Junior Application Support Analyst
System C —Leeds
- Full-time
- Customer service
- SQL
- IT
Caretaker
Minsthorpe Community College —South Elmsall
- £25,583 - £25,989 a year
- Full-time
- Carpentry
- Plumbing
- Free parking
- Employee assistance programme
Sales Associate
Coach —Leeds
- £28,080 - £30,000 a year
- Part-time
- Sales
- Social media management
- English
- Employee discount
Document Production Associate
Williams Lea —Leeds
- £26,478.40 - £34,421.92 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Microsoft Office
- Referral programme
11d
Associate Team Leader
Minster Law —Wakefield
- £60,000 - £75,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Immigration Consultant
Fragomen —Sheffield
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Sales Associate
NEXT —Sheffield
- Part-time
- Sales
- Merchandising
- IT
CX Team Member
Foot Locker —Bradford
- £10.00 - £14.12 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
12d
Sales Associate
Ernest Jones —Sheffield
- £12.71 an hour
- Part-time
- Employee discount
6d
Presentations Associate
Williams Lea —Leeds
- £28,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Referral programme
1d
Associate Specialist Finance Broker
Real Finance —Barlborough
- Full-time
- Hybrid work
- Sales
- Basic maths
- Financial services
- Sick pay
Quick apply
5d
Sales Associate
H.Samuel —Leeds
- £12.71 an hour
- Part-time
- Employee discount
10d
Mental Health Trainer
Unmasked Mental Health —Halifax
- £30,000 a year
- Part-time
- Microsoft Office
- Business development
- First Aid Certification
Quick apply
3d
Senior Project Manager
Tait —Pontefract
- Full-time
- Engineering
- Microsoft Office
- Project management
- Annual leave
- Employee assistance programme
Associate Hydrologist
AECOM —Leeds
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
11d

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Service Desk Analyst - Tier I

ITA Group Inc
Wakefield

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Desktop support
Computer Science
Customer service
Windows
Analysis skills
Remote access software
IT support
Communication skills
Time management
Information Technology

Full job description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

C2 Events, part of ITA Group, is a UK-based event production agency that creates and delivers compelling live, virtual, and hybrid experiences for global brands. Known for its creative approach and executional excellence, C2 brings complex events to life from strategy through delivery.

Quick apply

Refine Your Search

development associate jobs in dodworth, syk

Service Desk Analyst - Tier I

Associate Flood Forecasting Modeller

Business Development Manager

Store Associate (23219)

Leasing Associate

Junior Application Support Analyst

Caretaker

Sales Associate

Document Production Associate

Associate Team Leader

Immigration Consultant

Sales Associate

CX Team Member

Sales Associate

Presentations Associate

Associate Specialist Finance Broker

Sales Associate

Mental Health Trainer

Senior Project Manager

Associate Hydrologist

I want to receive the latest job alerts for development associate in dodworth, syk

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