Zencargo is looking for an experienced Product Manager to work in our cross-functional teams.
The role works alongside our other Product Managers to deliver our product strategy which will help us realise our vision of a world with smarter trade, and our mission of making our customers’ supply chain their competitive advantage.
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Understand the product strategy and how your team’s work contributes to it
- Conduct market and competitor research to inform feature development
- Carry out discovery using qualitative and quantitative data and validate requirements with internal and external users
- Collaborate with designers and software engineers to develop solutions
- Identify stakeholders for feature areas and keep them informed
- Support stakeholders to make informed decisions on priorities
- Define and track the performance of your team’s work with metrics
- Plan and own iterative releases and work with marketing and solutions to facilitate
adoption and success
Soft Skills
- Communication: can clearly and concisely communicate with a range of colleagues and customers, in both spoken and written form
- Problem solving: can spot problems and work out how to solve them
- Collaboration: can work closely with teammates to deliver shared goals and can influence colleagues across the organisation
- Strategic thinking: takes an outcome-focused approach to all problems
- Empathy: listens actively to colleagues and collaborates or leads with empathy
- Championing: brings energy to the team and champions the work we’re doing
Technical/Competency Skills
- Process mapping: can map processes to find challenges and opportunities and redesign
- User research & analysis: can recruit and interview users, collate and analyse findings
- Market research & analysis: can research the market and competitors, collate and
analyse findings
- Data analysis: uses ThoughtSpot and other tools to answer questions & track metrics
- Facilitation: can identify the right format and participants for sessions to reach
outcomes and successfully facilitate those sessions
- Delivery management: can ensure timely delivery of outcomes using scrum and/or
other methodologies to support the cross-functional team
- Technical knowledge: has an appropriate understanding of user experience, design and technology and how they inform our choices
- Industry knowledge: has an appropriate understanding of the freight forwarding
industry and the target market
- Product strategy & roadmapping: can identify methodologies and tools to shape our strategy and build out the roadmap and requirements
- Documentation: delivers and role models exemplary documentation to ensure teams, stakeholders and users have what they need
Zencargo is a digital-first freight forwarder & logistics provider. Our platform allows customers to book, maintain and keep track of their international freight as well as use analytics to drive intelligent supply chain decisions that help their businesses thrive.
Whilst shipping is a complex trillion-dollar industry, you might be surprised to know that many of the processes that could be simplified with technology are currently done over the phone, by fax and email or even jotted down on scraps of paper
Our services include ocean, air and rail freight as well as trucking and cargo insurance. We deliver significant time, paper and financial savings to our customers offering instant quoting, easy booking and an online dashboard to give them 360 degree, 24/7 visibility on their shipments. Shippers and their counterparts collaborate to oversee their logistics on Zencargo and all their supply chain data is stored together in the cloud making business analytics easier than ever.
At Zencargo, we believe that technology can simplify logistical complexity and tear down barriers to trade. Automating trade and logistics operations and providing access to data and analysis will help companies to trade smarter and more efficiently, freeing businesses to concentrate on key outcomes. Only by combining human endeavour and technology, can we build smarter supply chains that know no borders.
Life at Zencargo
What’s in it for me?
- Zencargo is where you come to do something you're passionate about, and learn new things. We are in scale mode at Zencargo and we work to realistic growth targets and metrics. You will thrive here if you enjoy working in a scaling environment. As we grow we want you to grow with us.
- At Zencargo there is a huge opportunity to build your experience and grow your career. We want you to be part of the team for a long time to come, and we will focus on helping you get to where you want to be. We all have dreams and aspirations. As part of the Zencargo team, we ask you to deliver your optimum work and help us create real value for our customers and teams.
Work, Life and Balance
At Zencargo, we work hard! We do, however, realise that you have family, friends, interests and life outside the world of work. As a scaling business, we constantly evolve our reward and benefits approach.
Here are some highlights!
United Kingdom
- Generous Annual Leave
- Flexible, Remote and Hybrid Working
- Home Equipment Allowance
- BUPA Private Medical Insurance
- Annual L&D Budget
- Paid Volunteering Days
- Pension Scheme
- Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay
Netherlands
- 33 days paid holiday annually, including statutory Dutch national public holidays
- Pension Scheme
- Flexible, Remote and Hybrid Working
- Home Equipment Allowance
- Annual L&D Budget
- Paid Volunteering Days
- Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay
United States
- 33 days paid holiday annually, pro rata, including national public holidays and Veteran’s Day
- Home Equipment Allowance
- 401K Pension Scheme
- Private healthcare scheme
- Annual L&D Budget
- Paid Volunteering Days
- Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay
Our Vision, Mission and Values
Zencargo is a company driven by our Vision, Mission and Values. We conduct values interviews as part of our recruitment process to ensure we are able to hire top talent that embodies concepts that align with our core values and beliefs.
- Our Zencargo Vision - "A world with smarter trade"
- Our Zencargo Mission - "To make customers' supply chain their competitive advantage"
Our Zencargo Values
- We Learn Fast and Grow
- We Build Trust
- We Take Ownership
- We Deliver Outcomes
A Fair Chance
Every role in the Zencargo team is open to applications from all sections of society. We believe in the superpowers and potential of everyone, regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other difference that makes you, you.
More than just encouraging your application, we're committed to conscious inclusion that (we hope and intend) cultivates an environment of belonging.
We open our doors to those who share these motivations.
