Network analyst Work, Jobs in Doncaster, Syk (with Salaries)

Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
IT Field Technical Analyst
Cadent Gas —Sheffield
- £39,687 - £44,358 a year
- Hybrid work
- Travel
- Computer networking
- IT
- Employee discount
4d
Desktop Support Analyst
Brightwell —Chesterfield
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
IT Support Analyst -2nd Line
DFS —Doncaster
- Overtime
- Windows
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
11d
Work Flow Information Analyst
NEXT —Rotherham
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
- Free parking
- Employee discount
19h
Asset Analyst (Networks)
Ancala Water Services —Barnsley
- £38,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Analysis skills
- Communication skills
- Annual leave
- Flexible schedule
6d
Business Analyst
DFS —Adwick le Street
- Analysis skills
- Software development
- IT
- Employee assistance programme
- Employee discount
Quick apply
Transport Development Analyst
Evri —Leeds
- £33,600 - £39,000 a year
- Full-time
- Hybrid work
- SQL
- Travel
- Communication skills
7d
IT Finance Analyst
Greencore Group —Worksop
- Full-time
- Microsoft Excel
- Organisational skills
- IT
- Employee discount
- Life insurance
Senior Business Analyst (HR)
Greencore Group —Worksop
- Full-time
- Bachelor's degree
- Human resources
- IT
- Employee discount
- Life insurance
Jr Collections Analyst UK
Transaction Network Services —Sheffield
- Full-time
- Accounting
11d
Senior SOC Analyst – Leeds
BAE Systems —Leeds
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Referral programme
4d
Senior Business Analyst
Greencore Group —Worksop
- Full-time
- IT
- Employee discount
- Life insurance
Overseas Contractor
LTM —Sheffield
- Azure
- DevOps
- Analysis skills
Quick apply
EDI Analyst
ASDA —Leeds
- Full-time
- Microsoft Excel
- Microsoft Outlook
- In-person
- Store discount
- Annual leave
1d
Commercial Finance Manager
ASDA —Leeds
- Full-time
- In-person
- Store discount
- Annual leave

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IT Field Technical Analyst
Cadent Gas —Sheffield
From supporting end users and troubleshooting hardware to maintaining local technology assets and driving service improvements, you'll make a direct impact on…
£39,687 - £44,358 a year
4d
Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary. 1-2 years of experience in IT support or customer service role preferred.
£27,000 - £30,000 a year
Quick apply

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Service Desk Analyst - Tier I

ITA Group Inc
Wakefield

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Desktop support
Computer Science
Customer service
Windows
Analysis skills
Remote access software
IT support
Communication skills
Time management
Information Technology

Full job description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

C2 Events, part of ITA Group, is a UK-based event production agency that creates and delivers compelling live, virtual, and hybrid experiences for global brands. Known for its creative approach and executional excellence, C2 brings complex events to life from strategy through delivery.

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Refine Your Search

network analyst jobs in doncaster, syk

Service Desk Analyst - Tier I

IT Field Technical Analyst

Desktop Support Analyst

IT Support Analyst -2nd Line

Work Flow Information Analyst

Asset Analyst (Networks)

Business Analyst

Transport Development Analyst

IT Finance Analyst

Senior Business Analyst (HR)

Jr Collections Analyst UK

Senior SOC Analyst – Leeds

Senior Business Analyst

Overseas Contractor

EDI Analyst

Commercial Finance Manager

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