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Frenchgate Shopping Centre - Security Officer / CCTV Operator

French Gate Shopping Centre
Doncaster

Apply Now

Job details

Benefits

Employee assistance programme

Qualifications

First aid administration
CCTV
Incident identification
First aid
Incident reporting preparation
Overt surveillance
Remote video monitoring
First aid response
CCTV monitoring
SIA
Security
Loss prevention
Communication skills

Full job description

Frenchgate Shopping Centre - Security Officer / CCTV Operator

Join Our Team

The Frenchgate Shopping Centre is seeking professional, vigilant, and customer-focused Security professionals to join our on-site security team. This is a dynamic, dual-role position combining CCTV operations with front-line mall security duties, playing a key role in ensuring a safe and welcoming environment for all visitors, retailers, and staff.

This position requires full flexibility, with day, night, and weekend availability essential.

About the Role

As a Security Officer / CCTV Operator, you will be responsible for both control room operations and on-the-ground security presence. You will help protect people, property, and assets while delivering a high standard of service across the centre.

Key Responsibilities

Operate and monitor CCTV systems in line with site procedures and legislation
Conduct regular patrols of the shopping centre, including malls, back of house and external areas
Maintain a strong, visible and professional security presence at all times
Respond promptly and effectively to incidents, alarms, and emergencies
Identify and report security risks, breaches, or suspicious activity
Complete accurate incident and daily activity reports
Support loss prevention in line with ASCONE and safety procedures
Assist in investigations, including the retrieval and review of CCTV footage
Carry out routine checks of all surveillance and security equipment
Provide first aid when required
Liaise with emergency services and support response coordination
Work collaboratively with the wider security team and centre management

What We’re Looking For

Valid SIA Door Supervisor/ Security guarding Licence – essential
Valid SIA CCTV Licence – essential
Previous experience in both security guarding and CCTV operations (full training will be provided)
Strong observational skills with excellent attention to detail
Clear and confident communication skills (written and verbal)
Ability to remain calm and professional under pressure
A proactive, reliable, and team-oriented approach
Commitment to delivering high standards of safety and customer service

What We Offer

Full training and ongoing support
Uniform provided
Opportunity to work in a fast-paced, high-profile retail environment
Opportunity to progress through a rapidly expanding business
Employee Assistance programme (EAP)
Staff incentives
Progressive development plans.

Apply Now

If you are a dedicated security professional looking for a varied and rewarding role, we would love to hear from you.

Please send your CV to:
[email protected]
[email protected]

Apply Now

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