The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Based at: Civic Office, Doncaster
Salary details: Grade 6, £26,403 - £27,255 (pay award pending)
Contract Type: Temporary, Full Time, 37 hours per week
Closing date: 07 June 2026
The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have a opportunity to be part of this in the role of Process Officer.
We are currently seeking a dedicated and detail-oriented Process Officer to join our busy Processing Team, on a 12 month temporary basis. This role plays a key part in supporting the enforcement of environmental legislation through the effective administration of Fixed Penalty Notices (FPNs) and Penalty Charge Notices (PCNs). As a Process Officer, you will be responsible for processing FPNs and PCNs related to a wide range of environmental crime offences. You will assist with managing challenges, handling payments, and maintaining accurate financial records. The role also includes supporting the administration of permits and other related documentation. In addition to these core duties, you will conduct a variety of administrative tasks to ensure the smooth and efficient operation of the Processing Team. You will work closely with colleagues and the team manager to deliver both processing and enforcement functions to a high standard.
Your remit will be mainly office based and you will have experience of using and maintaining databases, including payments from a customer base. The successful candidate will also be working closely within parking processing. The role will provide many opportunities to gain experience a wide range of environmental issues and make a positive contribution to the borough. Please refer to see the attached Job Role Summary for details of the duties and responsibilities. We are looking for someone who is competent, high performing, self-motivated and can work well as part of a busy team. Securing compliance and, where necessary, enforcement is integral to the role, and we are looking to recruit someone who can demonstrate recent experience of delivering relevant successful enforcement outcomes.
We provide our team members with high quality equipment and systems to work remotely (if applicable), as well as state of the art office facilities here in Civic Office in Doncaster town centre.
In return for your contribution, we offer:
-
Competitive leave entitlement
- Generous local government pension scheme
- Wellbeing support and staff networks
- Development and training opportunities
- Staff discounts and benefits schemes
- More information on benefits can be found in the attached benefits booklet.
Please review the job summary and profile and demonstrate in your application how you meet the required criteria.
Short listing will be w/c 8th June 2026.
Interviews will be w/c 15th June 2026.
For further information about the role please contact: Louise Gower on Tel no. (01302) 734365 or email
[email protected]
We encourage applicants to use their own words to reflect their experience and skills and over-reliance on AI is discouraged.
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[email protected]) or visit the Advance website (www.advancedoncaster.co.uk) to discover the support available.
City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults.
We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.
English Fluency Duty Under The Immigration Act 2016: As you are applying for a customer facing role, you must have the ability to converse easily with customers being able to provide advice and guidance in accurate spoken English.
