Housing & support coordinator Work, Jobs in Dorney, Bkm (with Salaries)

Customer Care Coordinator
Peabody —London
- £39,866 a year
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee discount
11d
Foreign Nationals Outreach - Recovery worker
Change Grow Live —Barnet
- £28,557.79 - £32,802.41 a year
- Remote
- Time management
- Employee discount
- Referral programme
Case Coordinator - Damp & Mould and Disrepair
A2Dominion Group —Staines-upon-Thames
- £35,496 - £42,969 a year
- Organisational skills
- Communication skills
- Employee discount
12d
Project Coordinator
Single Homeless Project —London
- £32,034.46 - £35,081.51 a year
- Full-time
- Hybrid work
- Annual leave
- Work from home
Quick apply
13d
Operational Discharge and Flow Support Team
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £32,073 - £39,043 a year
- Part-time
Housing & Support Coordinator
YMCA St Pauls Group —Surbiton
- £36,239.86 a year
- School
12d
Outreach Rough Sleeping Coordinator
City of Westminster Council —Westminster
- £56,436 - £76,872 a year
- Temporary
- Bachelor's degree
- Communication skills
3d
Corporate Partnerships Coordinator
St Mungo's —London
- £41,881 - £45,380 a year
- Full-time
- Microsoft Office
- Project management
- Organisational skills
10d
Operational Discharge and Flow Support HCSW
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £25,760 - £27,476 a year
- Full-time
Senior Tenancy Support Officer
The City Of London —London
- £46,040 - £51,320 a year
- Full-time
- Hybrid work
- Employee discount
2d
Void Co-Ordinator
Hillingdon Council —Uxbridge
- £32,535 - £33,987 a year
- Organisational skills
- Free parking
- Employee discount
6d
Lettings Coordinator
Pinnacle Group —London
- £28,000 a year
- Remote
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
4d
CAJ - iLAC Administrator
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
6d
Housing Support Administrator Sutton Connect
London Borough of Sutton —Carshalton
- £28,431 - £30,994 a year
- Full-time
- Google Suite
- Customer service
- Administrative experience
- Annual leave
- Employee assistance programme
6d
Housing and Support Coordinator
YMCA St Pauls Group —Ealing
- £36,239.86 a year
- School
3d
Event Operations Coordinator- Split, Croatia
Delfin Nautica D.O.O —London
- £13,000 - £20,000 a year
- Full-time
- Hospitality
- Organisational skills
- In-person
- Relocation assistance
Quick apply
Data Protection Coordinator
Chime Housing —Watford
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
3d
Recovery Coordinator
Change Grow Live —London
- £28,557.79 - £32,802.41 a year
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
2d
Social Care Coordinator - Advice and Wellbeing Hub
Reading Borough Council —Reading
- £28,142 - £33,699 a year
- Full-time
- Hybrid work
5d
Lifestyle and Wellbeing Coordinator
Sanctuary Care —Watlington
- £14.59 an hour
- Nursing home
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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Customer Care Coordinator

Peabody -
London

Apply Now

Job details

Fixed term contract
£39,866 a year
11 days ago

Benefits

Annual leave
Company pension
Employee discount
Paid volunteer time

Qualifications

Driving Licence
Customer service
Organisational skills
IT
Communication skills

Full job description

Our Vacancy

Our Vacancy

Customer Care Coordinator

Location: Field-based across London and surrounding areas (regular travel required)

We’re looking for a Customer Care Coordinator to join our Investment team and play a key role in delivering an outstanding customer experience across our new homes portfolio.

This is a highly customer-facing, field-based role, where you’ll be out in the region supporting residents through their journey - from pre-construction to move-in and beyond - ensuring any defects or issues are resolved smoothly and professionally.

You’ll be the face of our service, working closely with customers, contractors and internal teams to ensure homes are delivered to a high standard and our residents feel supported every step of the way.

This is a fixed term contract until 31st March 2027.

About the role

Your day might include visiting customers in their homes, carrying out snagging inspections, coordinating defect resolutions with contractors, and supporting customers through their move-in experience.

Carry out pre- and post-handover inspections, including snagging and defect identification
Act as a key point of contact for customers, managing queries and resolving issues
Coordinate defect resolution with contractors and internal teams
Deliver home demonstrations and support customers through the move-in process
Maintain accurate records across systems and ensure all updates are logged correctly
Build strong relationships with stakeholders across delivery, construction and customer care teams
Proactively identify and resolve issues to ensure high customer satisfaction

What you’ll bring

You’re a confident, customer-focused professional who enjoys working on-site and building relationships. You’re organised, proactive and comfortable managing a varied workload across multiple locations.

We would like you to have:

Experience in customer care, defects resolution, aftercare or repairs (housing, construction or property environment)
Strong communication and stakeholder management skills
Ability to manage customer expectations and resolve issues effectively
A proactive, solutions-focused approach
Good IT skills, including experience using systems to track and manage cases
Strong organisational skills, with the ability to manage your own diary and workload

Essential:

Full, clean UK driving licence
Access to a car and willingness to travel regularly

Desirable:

Knowledge of construction or development processes
Experience within housing or new build environments

Why join us?

When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

We’re committed to building organisational resilience that protects our people, communities and services.

What We Offer

30 days annual leave, plus bank holidays
Two paid volunteering days each year
Flexible benefits scheme and employee discount portal
Life assurance at 4x your salary
Up to 10% pension contribution

What to expect from our recruitment process

We’re committed to a fair, inclusive, and transparent recruitment process.

The selection process will consist of two stages: an initial video interview, followed by a second-stage interview for successful candidates. Final interviews are planned to take place on the 29th July 2026.

Please read before you apply

You must have the right to work in the UK; we are unable to provide visa sponsorship.
We reserve the right to close this advert early if we receive a high volume of suitable applications.
This is a fixed term contract until 31st March 2027.

Please apply by submitting an anonymised CV and a short statement outlining how your expertise aligns with the requirements of the Customer Care Coordinator role.

If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Jo Shorey at [email protected]

Apply Now

Refine Your Search

housing & support coordinator jobs in dorney, bkm

Customer Care Coordinator

Foreign Nationals Outreach - Recovery worker

Case Coordinator - Damp & Mould and Disrepair

Project Coordinator

Operational Discharge and Flow Support Team

Housing & Support Coordinator

Outreach Rough Sleeping Coordinator

Corporate Partnerships Coordinator

Operational Discharge and Flow Support HCSW

Senior Tenancy Support Officer

Void Co-Ordinator

Lettings Coordinator

CAJ - iLAC Administrator

Housing Support Administrator Sutton Connect

Housing and Support Coordinator

Event Operations Coordinator- Split, Croatia

Data Protection Coordinator

Recovery Coordinator

Social Care Coordinator - Advice and Wellbeing Hub

Lifestyle and Wellbeing Coordinator

I want to receive the latest job alerts for housing & support coordinator in dorney, bkm

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