Head of customer service Work, Jobs in Dorset (with Salaries)

Head of Customs Compliance, Helicopters UK
Leonardo UK Ltd —Yeovil
- £66,000 - £90,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Flexible schedule
- Referral programme
3d
Communications & Media Relations Manager – Helicopters
Leonardo UK Ltd —Yeovil
- £44,000 - £55,000 a year
- Full-time
- Hybrid work
- English
- Flexible schedule
- Referral programme
2d
Customer Support Executive
Nourish Care —Bournemouth
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme
Matchday Welfare Team (Casual)
AFC Bournemouth —Bournemouth
- Working with children
- Communication skills
6d
Area Care Manager
Helping Hands —Poole
- £55,000 - £60,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Head of HR - CEM
Churchill Retirement PLC —Ringwood
- Travel
- Human resources
- IT
- Annual leave
- Employee assistance programme
Operations Director
Churchill Retirement PLC —Ringwood
- Weekend availability
- Continuous improvement
- Organisational skills
- Communication skills
Head of Export Compliance, Helicopters UK
Leonardo UK Ltd —Yeovil
- £66,000 - £90,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Flexible schedule
- Referral programme
3d
Night Team Leader
Village Hotels - Bournemouth - Reception / Nights —Bournemouth
- Part-time
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
13d
Service Charge Ledger Manager
Churchill Retirement PLC —Ringwood
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Free parking
Customs Compliance Operations Lead
Leonardo UK Ltd —Yeovil
- £53,000 - £70,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Flexible schedule
- Referral programme
2d
One Stop - Customer Service Assistant
One Stop —Sturminster Newton
- £11.74 an hour
- Part-time
9d
Regional Driver Manager- West & Wales
XC Trains Limited —Bournemouth
- Management
- Customer service
- Leadership
Quick apply
3d
Support General Manager
Daish's Group —Bournemouth
- Maintenance
- Hotel
Quick apply
Commercial Data Coordinator
Hobbycraft —Christchurch
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Free parking
- Employee assistance programme
Learning and Development Co-ordinator
Hobbycraft —Christchurch
- £25,000 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Employee assistance programme
- Employee discount
6d
IT Service Delivery Specialist
McCarthy & Stone —Bournemouth
- Up to £30,000 a year
- Full-time
- Organisational skills
- IT
- In-person
- Employee assistance programme
Quick apply
Customer Service Assistant
Admiral Slots —Bournemouth
- £12.95 an hour
- Weekend availability
Quick apply
Head of Industry UWS (Under Water Systems)
Thales —Templecombe
- Full-time
- Engineering
- Master's degree
- Business
- Annual leave
- Employee discount
Export Compliance Lead
Leonardo UK Ltd —Yeovil
- £53,000 - £70,000 a year
- Full-time
- Hybrid work
- Travel
- Flexible schedule
- Referral programme
3d

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Head of Customs Compliance, Helicopters UK

Leonardo UK Ltd -
Yeovil

Apply Now

Job details

Full-time
£66,000 - £90,000 a year
3 days ago

Benefits

Company pension
Discounted gym membership
Private medical insurance
Flexible schedule
Referral programme

Qualifications

Computer literacy
Microsoft Office
Presentation skills
Negotiation
Time management

Full job description

Job Description:

Salary Range: £66,000- £90,000

Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity.

Your Impact

Leonardo UK Ltd is seeking a Head of Customs Compliance, - Helicopters to work within its Trade Compliance Function to support the management and control of all aspects of UK Customs & UK Export Control .and Compliance.

As a Head of Customs Compliance, Helicopters you will provide business support services including advice and guidance to Leonardo Helicopters functions to ensure the company remains compliant with Customs and Excise Management Act, UK Export Control laws, US Export Control laws and other relevant laws and regulations.

Leonardo fully supports flexible/home working. With a home base at our Leonardo UK’s Yeovil facility, and a requirement to be on site 3 days a week as a minimum the role will involve some UK travel and possibly international travel.

Reporting to the Head of Customs Compliance UK, this role is responsible for the following:

Executes central UK Customs Compliance strategy.
Leads business partnering within the Helicopters division and heads the operational steerco.
Manage escalated queries from the customs function, manage HMRC discussions at Unit (Helicopters) level and act as point of contact for new products and contracts.
Ensures customs activities adhere to UK customs regulations and internal policies, identifying and mitigating specific risks within the division.
Implements the customs compliance roadmap for the division, aligning with overarching company objectives.
Supports central customs audits and conducts internal checks to maintain compliance standards.
Delivers and facilitates customs training for relevant divisional stakeholders.

What you'll bring

The successful candidate will have good proven personal and interpersonal, organisational, time management and planning skills, as well as the ability to work within a multi- functional team. The ability to make independent decisions, demonstrating good problem solving, negotiating and influencing/mediating skills is essential, as are the drive and determination to achieve objectives.

The following skills and experience are required:

Educated to a degree level, or hold a professional qualification, and at least 5 years’ demonstrable UK customs, licensing and audit experience
An experienced practitioner with
- An in-depth and detailed knowledge of UK Customs and
- Knowledge of UK Export Control laws and regulations.
Prior involvement in regulatory audits.
Strong interpersonal/influencing skills to support decision-making based on credible knowledge of Customs and International Trade.
Presentation skills in order to deliver training
Good all round computer literacy including Microsoft Office applications

This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn.

Security Clearance

This role is subject to pre-employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: https://careers.uk.leonardo.com/gb/en/security-and-vetting

Why join us

At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work–life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we’re here to help you thrive.

Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year.
Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution.
Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity).
Rewarding Performance: All employees at management level and below are eligible for our bonus scheme.
Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning.
Refer a friend: Receive a financial reward through our referral programme.
Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more.
Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role.

For a full list of our company benefits please visit our website.

Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team—they are key contributors to shaping innovation, advancing technology, and enhancing global safety.

At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know.

Be part of something bigger - apply now!

Primary Location:

GB - Yeovil - Lysander Rd

Contract Type:

Permanent

Hybrid Working:

Hybrid

Apply Now

Refine Your Search

head of customer service jobs in dorset

Head of Customs Compliance, Helicopters UK

Communications & Media Relations Manager – Helicopters

Customer Support Executive

Matchday Welfare Team (Casual)

Area Care Manager

Head of HR - CEM

Operations Director

Head of Export Compliance, Helicopters UK

Night Team Leader

Service Charge Ledger Manager

Customs Compliance Operations Lead

One Stop - Customer Service Assistant

Regional Driver Manager- West & Wales

Support General Manager

Commercial Data Coordinator

Learning and Development Co-ordinator

IT Service Delivery Specialist

Customer Service Assistant

Head of Industry UWS (Under Water Systems)

Export Compliance Lead

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