customer experience associate Work, Jobs in dover (with Salaries)

Customer Entertainment Associate FTC
DFDS UK & Ireland —Dover
- £12.71 an hour
- Weekend availability
- Hospitality
- Childcare
- Travel
- Employee assistance programme
- Employee discount
Quick apply
7d
Retail Sales Advisor - Broadstairs
Oak Furnitureland —Broadstairs
- £42,000 - £45,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Sales Associate
Sunglass Hut —Canterbury
6d
Urban Outfitters Sales Associate (Seasonal FTC) - Canterbury, UK
Urban Outfitters —Canterbury
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Store Supervisor
VF Corporation —Ashford
- Weekend availability
- Sales
- English
- Microsoft Office
- Employee discount
Quick apply
Sales Associate
Kate Spade —Ashford
- Part-time
- English
- Employee discount
Sales Associate, Ashford Outlet -Ashford
Michael Kors —Ashford
- £26,000 - £41,500 a year
- Part-time
- English
- Organisational skills
- Communication skills
12hr Sales Assistant-1
Columbia Sportswear Company —Ashford
- £12.71 - £13.71 an hour
- Part-time
- Sales
1d
Clinician Support Team Manager
Psicon —Canterbury
- £60,000 - £70,000 a year
- Monday to Friday
- Hybrid work
- Annual leave
Quick apply
Seasonal Sales Associate, Calvin Klein Ashford
Calvin Klein —Ashford
- Part-time
- Communication skills
14d
Billing Support Associate
wavenet —Canterbury
- Full-time
- Microsoft Office
- Administrative experience
- Analysis skills
- Employee assistance programme
Quick apply
Brand Representative - Ashford Designer Outlet, Hollister
AFH STORES UK LIMITED —Ashford
- £10.85 an hour
- Organisational skills
- Store discount
- Employee discount
Assistant Manager - Ashford Designer Outlet, Hollister
AFH STORES UK LIMITED —Ashford
- £30,785 a year
- Management
- Sales
- English
- Store discount
- Annual leave
Assistant Manager - Ashford Designer Outlet, Abercrombie & Fitch
AFH STORES UK LIMITED —Ashford
- £30,785 a year
- Management
- Sales
- English
- Store discount
- Annual leave
Client Partner
Goaco —Ebbsfleet
- Full-time
- CRM software
- Sales
- Business development
Brand Representative - Ashford Designer Outlet, Abercrombie & Fitch
AFH STORES UK LIMITED —Ashford
- £10.85 an hour
- Organisational skills
- Store discount
- Employee discount
Sales Associate (fixed-term,part-time 12hr)
VF Corporation —Ashford
- Part-time
- Sales
- Customer service
- Merchandising
- Employee discount
Quick apply
1d
Key Lead - Ashford Designer Outlet, Hollister
AFH STORES UK LIMITED —Ashford
- £13.80 an hour
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount
Key Lead - Ashford Designer Outlet, Abercrombie & Fitch
AFH STORES UK LIMITED —Ashford
- £13.80 an hour
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount
Parts Sales Representative (Associate Field Performance Coach)
OEConnection —Birchington
- Full-time
- Sales
- Employee discount
- Life insurance

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customer experience associate jobs near dover

Customer Entertainment Associate FTC

DFDS UK & Ireland -
Dover

Quick apply

Job details

Fixed term contract
£12.71 an hour
7 days ago

Benefits

Company pension
Employee assistance programme
Free or subsidised travel
Employee discount

Qualifications

Hospitality
Childcare
Communication skills

Full job description

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Customer Entertainment Associate.

Be part of the movement - and play your part.

About the role

As a Customer Experience Ambassador for DFDS, you will play a key role in creating memorable moments for guests of all ages across our passenger network. Bringing energy, enthusiasm, and a passion for delivering exceptional service, you will help bring the Jack & Pirate Island experience to life through engaging entertainment, interactive activities, and unforgettable customer interactions both onboard and ashore. This role will require you to work any 5 from 7 days per week, the shifts can be 7-12 hours long.

Please note - The contract will be June – September.

You will be responsible for

Portraying Jack the Pirate and other DFDS mascots, interacting with families and children to create a fun, welcoming, and engaging atmosphere onboard and within port terminals.
Delivering a range of organised children’s entertainment activities including themed games, storytelling, arts and crafts, face painting, and interactive experiences as part of the onboard entertainment programme.
Supporting the Marketing and Social Media teams by participating in promotional activities, photoshoots, video content, live events, and customer engagement campaigns across the passenger network.
Gathering guest feedback through conversations and surveys, ensuring any customer concerns or service-impacting issues are escalated promptly to the Customer Experience Manager.
Traveling to other DFDS locations when required to support seasonal events, promotional activations, and deliver a consistent, high-quality guest experience across all sites.

About you

You are an energetic, enthusiastic, and confident individual who enjoys creating memorable experiences for guests of all ages. A natural entertainer, you feel comfortable performing, engaging with families and children, and bringing characters and experiences to life in a fun, professional, and approachable way. You take pride in delivering outstanding customer service and are passionate about creating those extra special “surprise and delight” moments for guests.

You will have excellent communication and interpersonal skills, with the ability to build rapport quickly and adapt your approach to different audiences and situations. Creative, proactive, and a strong team player, you thrive in a fast-paced and varied environment and are happy to support colleagues wherever needed. Previous experience within entertainment, childcare, hospitality, events, or customer service would be beneficial, but most importantly, we are looking for someone with a positive attitude, flexibility to work shifts including weekends and holidays, and a genuine passion for delivering exceptional guest experiences.

Due to the nature of the role, applicants must be aged 18 or over.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

Life assurance cover
Contributory company pension scheme
Holiday Purchase Scheme
Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
Full employee assistance programme including:
Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
Huge range of retail discounts from high street and online retailers
Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.

Quick apply

Refine Your Search

customer experience associate jobs in dover

Customer Entertainment Associate FTC

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