Technical program manager Work, Jobs in Draycott, Som (with Salaries)

Technical Support Manager
DVS —Cardiff
- Management
- Customer service
- Organisational skills
Storage Program Manager III
Hewlett Packard Enterprise —Bristol
- £98,000 - £185,200 a year
- Full-time
- PMP
- Master's degree
- Analysis skills
Agile Delivery Manager
Intellectual Property Office —Newport
- £47,766 - £58,575 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- Presentation skills
- Annual leave
11d
Information Security Manager
No1 Server Technologies Ltd. —Cardiff
- £8,000 - £9,500 a month
- Full-time
- Computer networking
- In-person
- Leadership
Quick apply
Project Manager (Environment)
WSP —Cardiff
- Part-time
- Hybrid work
- Project management
- Contracts
- Flexitime
- Work from home
9d
Technology Manager - Aqueous Inkjet
Sun Chemical —Bath
- Management
- Project management
- Travel
Quick apply
Project Manager/Engineer
Honeywell Aerospace —Yeovil
- Full-time
- Engineering
- Communication skills
Project Manager
Osprey Group —Bridgwater
- Full-time
- Business development
- Project management
- Annual leave
- Employee assistance programme
Senior Project Manager
Holtec —Almondsbury
- £90,000 - £105,000 a year
- PMP
- Engineering
- Data analysis skills
- Annual leave
- Life insurance
Quick apply
1d
Project Engineering Manager
Baker Hughes —Nailsea
- Engineering
- Master's degree
- Project management
- Flexible schedule
- Life insurance
Subcontract Manager
Systems Engineering and Assessment Ltd —Bristol
- Up to £65,000 a year
- Call to connect
- Hybrid work
- IT
- Communication skills
- Negotiation
- Free parking
- Annual leave
11d
Assistant Project Manager
Amentum —Bristol
- Full-time
- Management
- Engineering
- Analysis skills
- Employee assistance programme
12d
Coastal Modeller
AECOM —Cardiff
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Python
Commercial Manager
Systems Engineering and Assessment Ltd —Bristol
- Up to £70,000 a year
- Call to connect
- Hybrid work
- Sales
- Negotiation
- Free parking
- Annual leave
11d
Geo-Environmental Consultant
AECOM —Cardiff
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Communication skills
Regional Manager (Lift Industry)
Pickerings Lifts —Cardiff
- Full-time
- Microsoft Outlook
- IT
- In-person
- Free parking
- Annual leave
Quick apply
9d
Technical Director - Hydrogeology
AECOM —Cardiff
- Full-time
- Hybrid work
- Leadership
Software Engineering Manager
KLA —Newport
- Full-time
- Management
- Master's degree
- C++
- Annual leave
11d
Project Manager, Water
AECOM —Cardiff
- Full-time
- Hybrid work
- Engineering
Customer Service Manager
Elements Solutions Inc —Bristol
- From £55,000 a year
- Customer service
- ERP systems
- Leadership
- Free parking
- Employee assistance programme
12d

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technical program manager jobs near draycott, som

Technical Support Manager

DVS -
Cardiff

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Job details

Qualifications

Management
Customer service
CCTV
Organisational skills
IT
Leadership
Communication skills

Full job description

Location:Internal role, based at DVS Cardiff

Role Summary:

This is an excellent opportunity to join our fast-paced, award-winning Technical Support Department as Technical Support Manager. The role is responsible for the day-to-day leadership and performance of the department, with a strong focus on developing the team’s technical knowledge, improving service standards, delivering outstanding customer experience, and achieving departmental KPIs.

Responsibilities

Department Leadership and Performance

Lead and support all areas of the Technical Support Department, ensuring efficient and effective day-to-day operations.

Drive departmental performance by monitoring, developing, and reporting on KPIs through weekly and monthly data packs.

Ensure all team members complete their individual and team KPI activities.

Support the wider business and uphold the DVS brand by leading through example and promoting company values.

Team Management and Development

Support technical activities where required and provide hands-on guidance to the team.

Train and develop team members with a focus on technical knowledge, customer service, and continuous improvement.

Maintain attendance and individual performance records, and conduct monthly 1-to-1 meetings with updates recorded in People HR.

Coordinate supplier-led training and ensure relevant content is used to support continued team learning and development.

Deliver effective customer training as part of the DVS training program, either in-house or online.

Customer Service and Quality

Build and maintain strong customer relationships through efficient, professional communication.

Resolve escalated customer and interdepartmental queries professionally and effectively.

Maintain high service standards through appropriate quality control measures and a commitment to industry-leading customer experience.

Operational and Management Responsibilities

Maintain a safe working environment by following all health and safety procedures and safe systems of work, and ensure equipment is properly maintained and accounted for.

Attend training sessions and meetings as required, including occasional commitments outside normal working hours.

Contribute to the DVS management team by providing feedback, supporting actions from the Executive team, and helping to drive day-to-day business operations.

Attend weekly, monthly, and ad hoc DVS management meetings as required.

Key Objectives

Excellent interpersonal, customer service, organizational, and communication skills

Strong leadership skills, with the ability to motivate and develop a team

Excellent analytical and problem-solving skills, even under pressure

High attention to detail and the ability to use initiative

Ability to work in a time-sensitive environment and meet deadlines

A strong desire to learn and keep both yourself and the team up to date with new processes and technical developments

A positive, can-do attitude

Ideal Candidate

A strong track record of professionalism and excellent customer service

Good knowledge of basic electronic principles and strong IT literacy

Proven experience of leading a team successfully

A keen interest in learning about new technologies, industry trends, and networking

Essential industry knowledge in CCTV, fire, access control, intruder, and door entry systems

Previous management experience

To apply for this role please email your CV to [email protected]

Apply Now

Refine Your Search

technical program manager jobs in draycott, som

Technical Support Manager

Storage Program Manager III

Agile Delivery Manager

Information Security Manager

Project Manager (Environment)

Technology Manager - Aqueous Inkjet

Project Manager/Engineer

Project Manager

Senior Project Manager

Project Engineering Manager

Subcontract Manager

Assistant Project Manager

Coastal Modeller

Commercial Manager

Geo-Environmental Consultant

Regional Manager (Lift Industry)

Technical Director - Hydrogeology

Software Engineering Manager

Project Manager, Water

Customer Service Manager

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Location:Internal role, based at DVS Cardiff

Role Summary:

Responsibilities

Key Objectives

Ideal Candidate

To apply for this role please email your CV to [email protected]

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