Application support analyst Work, Jobs in Droitwich, Wor (with Salaries)

IT Applications Support Analyst
JVM Castings (Worcester) Ltd —Kidderminster
- £25,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- ERP systems
- Free parking
- Life insurance
Quick apply
1d
First Line Support Analyst
HCR —Worcester
- Customer service
- Driving
- Computer networking
- Annual leave
- Gym membership
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Childcare
- Computer Science
- No degree
- Employee assistance programme
Quick apply
4d
Second Line Support Analyst
HCR —Worcester
- Azure
- Microsoft Outlook
- Customer service
- Annual leave
- Gym membership
IT Support Analyst
NFP Corp —Bromsgrove
- Hybrid work
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
Application Support Analyst
ASSA ABLOY —Willenhall
- ERP systems
- Microsoft Office
- IT
21h
1st Line Service Desk Analyst
SDI —Birmingham
- £16.75 - £17.25 an hour
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
5d
UAT Analyst
Contechs Consulting Limited —Solihull
- Up to £37.04 an hour
7d
Placement Year Customer Support Analyst, Birmingham
Acturis —Birmingham
- Full-time
- Hybrid work
- Bachelor's degree
Quick apply
Business Analyst
Sanctuary Group —Worcester
- £45,735 - £48,608 a year
- Temporary
- Annual leave
- Employee discount
Quick apply
4d
SOC Analyst L1
NTT Ltd —Birmingham
- Microsoft Word
- Microsoft Excel
- Azure
PMO Analyst
WSP —Birmingham
- Part-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Time management
- Flexitime
- Work from home
Data Analyst
Stern Energy —Birmingham
- Weekend availability
- Microsoft Excel
- English
- Analysis skills
- Annual leave
- Employee assistance programme
3d
SOC Analyst
NTT Ltd —Birmingham
- Microsoft Word
- Microsoft Excel
- Azure
6d
SOC Analyst
NTT Data UK —Birmingham
- Microsoft Word
- Microsoft Excel
- Azure
7d
Business Analyst
Correla —Solihull
- £55,000 a year
- Bachelor's degree
- Organisational skills
- Communication skills
- Annual leave
1d
Graduate Technical Business Analyst
Acturis Ltd —Birmingham
- Microsoft Outlook
- Computer literacy
- Bachelor's degree
BIRMINGHAM – Junior to Lead Business Process, Automation & Change Roles for 2026
Vantage Point —Birmingham
- Hybrid work
- SQL
- Analysis skills
- SharePoint
Service Desk Analyst
TVS Supply Chain Solutions —Birmingham
- Up to £27,000 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
3h
Service Desk Analyst
PentenAmio UK —Tewkesbury
- £31,000 - £33,000 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Life insurance
Quick apply

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IT Applications Support Analyst

JVM Castings (Worcester) Ltd
Kidderminster

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Job details

Permanent | Full-time
£25,000 - £35,000 a year
1 day ago

Benefits

Free parking
Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Power BI
Driving Licence
Microsoft Excel
Computer Science
ERP systems
Business processes
Microsoft Office
SQL
Analysis skills
Bachelor's degree
ITIL
IT support
IT
Business
Communication skills
Information Technology

Full job description

Job Overview
We are looking for a Graduate IT Applications Support Analyst to join our growing IT team. This is an excellent opportunity for a graduate or early-career professional to build a strong foundation in business applications and ERP systems, gaining hands-on exposure to real-world IT support, system analysis, and a major ERP transformation programme spanning multiple sites across the group. You will work alongside experienced IT and business colleagues, developing your technical and analytical skills in a structured, supportive environment with clear opportunities to progress.

About us

We are a multi-site organisation with operations across Worcestershire and the Midlands. Our IT team plays a central role in supporting business operations and driving digital transformation, including a significant ERP implementation programme that touches every part of the business. We are proud to offer our IT colleagues the opportunity to work on meaningful projects that have a real impact on how the business operates.

What you will do

Support business applications, ERP systems, and user queries across multiple sites
Assist with ERP migration, testing, data activities, workflows and documentation
Help investigate and resolve incidents, service requests, and application issues
Work with users, vendors, and the wider IT team to improve systems and processes
Support reporting, training, and ongoing system improvements
Log, track, and follow up on support tickets through to satisfactory resolution, maintaining accurate records in the incident management system
Assist with user acceptance testing (UAT), regression testing, and system upgrades, helping to ensure changes are documented and communicated effectively
Contribute to the production of reports, dashboards, and data extracts to support business decision-making
Help maintain system documentation, process guides, and user training materials
Liaise with third-party software vendors and internal stakeholders to investigate issues and progress resolutions
Support data migration activities, including data cleansing, validation, and reconciliation as part of the ERP programme

What we are looking for

A degree in IT, Business Systems, Computer Science, or a similar subject, or equivalent relevant experience
Strong analytical and problem-solving skills
Good communication skills and a willingness to learn
An interest in business applications, ERP systems, and IT support
Placement year, internship, service desk, or super-user experience would be beneficial but is not essential
A full UK driving licence and access to your own vehicle for business travel between sites
Ability to manage multiple tasks and priorities effectively, with a methodical and organised approach to work
Comfortable working both independently and as part of a team in a fast-paced, multi-site environment
Basic understanding of or exposure to SQL, databases, or data analysis tools would be advantageous
Familiarity with ITIL concepts or IT service management principles is desirable but not essential
Proficiency in Microsoft Office applications, particularly Excel; experience with Power BI or similar reporting tools is a plus

Key skills and competencies

The following competencies reflect what we believe is important for success in this role:

Analytical thinking – ability to break down complex problems, interpret data, and identify practical solutions
Attention to detail – accurate in logging issues, maintaining records, and validating data
Communication – able to translate technical information clearly for non-technical users and liaise confidently with colleagues and vendors
Adaptability – comfortable picking up new systems, tools, and processes in a changing environment
Collaboration – works well within a team, contributes positively, and supports colleagues across departments
Customer focus – takes ownership of user queries and sees issues through to resolution
Continuous learning – proactively builds knowledge of ERP systems, business processes, and IT best practice
Organisation – manages own workload effectively, prioritises tasks, and meets deadlines

Pay: £25,000.00-£35,000.00 per year

Benefits:

Company pension
Free parking
Life insurance
On-site parking
Sick pay

Ability to commute/relocate:

Kidderminster DY11 7QE: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Do you require visa sponsorship?

Education:

Bachelor's (preferred)

Experience:

ERP systems: 2 years (required)
SQL: 2 years (required)
Microsoft Excel: 2 years (preferred)
ITIL: 2 years (required)
Power BI: 2 years (preferred)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (preferred)

Location:

Kidderminster DY11 7QE (preferred)

Work Location: In person

Quick apply

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