Agile lead Work, Jobs in Droylsden, Gtm (with Salaries)

Major Incident Management Lead
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Mentoring
Store Manager
Aldi —Manchester
- £52,910 - £69,000 a year
- Annual leave
People Partner
Bury Council —Bury
- £54,495 - £55,602 a year
- No degree
- Human resources
- Agile
8d
Project Manager
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Project management
- Agile
- Leadership
- Free parking
- Work from home
Quick apply
ATA Vehicle Damage Assessor
FMG Repair Services —Stockport
- £45,000 - £55,000 a year
- Annual leave
- Employee discount
Quick apply
7d
Scrum Master (DV Security Clearance)
CGI —Manchester
- Full-time
- Agile
- IT
- Leadership
Quick apply
Regional Branch Manager
M Barnwell Services —Manchester
- £30,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Industrial Doors Project Manager
Miller's Vanguard —Heywood
- £48,000 a year
- Full-time
- Maintenance
- Project management
- Bakery
- Free parking
Quick apply
13d
Change Manager - Transformation
SpaMedica —Bolton
- £52,000 - £58,000 a year
- Full-time
- Analysis skills
- Project management
- Continuous improvement
Quick apply
12d
Principal Mechanical Engineer
Kier Group —Manchester
- From £70,000 a year
- Full-time
- Engineering
- Business
- Leadership
Senior Reporting and Insights Analyst
Clear Business —Sale
- £39,840 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
Neighbourhood Officer
One Manchester —Manchester
- £43,495.98 a year
- Full-time
- Organisational skills
- IT
13d
UX Researcher
Jaguar Land Rover —Manchester
- £45,000 - £55,000 a year
12d
Event Executive
Marketing Manchester —Manchester
- Up to £27,180 a year
- Full-time
- Microsoft Office
- Communication skills
9h
Head of International Engagement and Delivery
Marketing Manchester —Manchester
- £58,000 a year
- Full-time
- Business development
- Marketing
8d
Senior Surveyor/Asset Management Surveyor
Norse Group LTD —Buxton
- Up to £65,000 a year
- Part-time
- Hybrid work
- Bachelor's degree
11d
QA Manager - Projects and NPI Support
Bespak —Holmes Chapel
- £55,000 a year
- Leadership
- Free parking
Quick apply
Senior Project Manager
Computacenter —Manchester
- Project management
- Agile
- IT
General Manager
GAP Group —Manchester
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
Sr. Product Manager
Omnicell —Warrington
- £90,000 - £105,000 a year
- Master's degree
- Analysis skills
- Bachelor's degree
8d

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Major Incident Management Lead

The Co-operative Bank -
Manchester

Apply Now

Job details

Full-time
£68,000 - £93,500 a year

Qualifications

SAFe
ITIL Certification
Incident management
ITIL
Driving
Mentoring
Leadership
Banking

Full job description

About the role

The Lead Major Incident Manager provides authoritative command, leadership, and assurance for the most severe and business critical incidents impacting customers, colleagues, or regulatory obligations across the Group. Responsible for taking control of high impacting customer, business or colleague incidents, driving fast resolution and minimizing disruption to customers. This is a senior high-pressure role that requires a level of technical understanding, leadership and communication. You will lead the end-to-end management of major incidents, ensure timely resolution whilst maintaining clear communication with stakeholders and 3rd party suppliers.

Operating as the incident commander of last resort, this role takes control during high‑risk, multi‑tower, or supplier‑impacted incidents where senior stakeholder confidence and service reputation are at risk. The role ensures rapid stabilisation of live incidents, maintains clear executive-level communication and governance, and constructively challenges technical proposals where resolution actions introduce new or disproportionate risk

In addition to real‑time command, the Lead Major Incident Manager acts as a coach and mentor to other Major Incident Managers, shaping capability, behaviours, and confidence under pressure. They play a key role in developing runbooks, playbooks, training, and escalation models to continuously strengthen organisational incident readiness.

This is a senior leadership role, aligned to the organisation’s leadership capability framework, requiring calm authority, strong judgement, and the ability to create psychological safety while driving decisive outcomes.

We operate a function-led hybrid working model, with an expectation of 2–3 days per week on site. The role includes participation in an out-of-hours on-call rota and requires flexibility to travel to other locations for key meetings and collaborative activities, in line with business needs. The position can be based in either Coventry or Manchester.

About you

You will be a composed and credible incident leader who thrives in complex, high‑pressure environments and is trusted by senior stakeholders to take control when it matters most. You adopt a servant‑leader mindset, prioritising customer outcomes, team effectiveness, and organisational resilience over hierarchy. You instinctively balance pace with control and are confident stepping in, stepping back, and coaching others in live situations.

For this role you’ll need to have:

Experience in one or more of the following: Major Incident Management, Operations Command / Control or Senior Incident Management Roles.
Strong experience operating within complex, multi‑supplier environments, Proven experience commanding severe, high‑impact Major Incidents
ITIL certified or able to demonstrate equivalent practical experience
ITIL 4 Foundation & one or more of the following,
ITIL 4 Specialist: Create, Deliver & Support
ITIL 4 Strategist: Direct, Plan & Improve
Proven record of mentoring and developing junior team members.
Essential experience of working in a complex, pressurised production environment in the Banking industry

Experience in these areas would be helpful:

Experience within regulated and/or customer‑critical environments
Working in Agile\Devops\SAFe models would be an advantage

Full-time 35 hours

About us

If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]

This is a permanent role and is at P3 Lead Professional / Technical grade

For all colleagues

Apply Now

Refine Your Search

agile lead jobs in droylsden, gtm

Major Incident Management Lead

Store Manager

People Partner

Project Manager

ATA Vehicle Damage Assessor

Scrum Master (DV Security Clearance)

Regional Branch Manager

Industrial Doors Project Manager

Change Manager - Transformation

Principal Mechanical Engineer

Senior Reporting and Insights Analyst

Neighbourhood Officer

UX Researcher

Event Executive

Head of International Engagement and Delivery

Senior Surveyor/Asset Management Surveyor

QA Manager - Projects and NPI Support

Senior Project Manager

General Manager

Sr. Product Manager

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