Technical support occupations Work, Jobs in Duddington, Nth (with Salaries)

2nd Line IT Support Technician
DSM Group —Peterborough
- £30,000 - £34,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
1st/2nd Line IT Support Engineer
Microbyte Solutions Ltd —Peterborough
- Full-time
- Azure
- Microsoft Office
- SharePoint
Quick apply
Technical Support Engineer
Sugabyte —Peterborough
- £20,000 - £30,000 a year
- English
Second Line IT Support Engineer
Novacroft —Northampton
- £35,000 - £38,000 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
IT Helpdesk Technician
Symcirrus Limited —Market Harborough
- £25,000 - £30,000 a year
- Full-time
- Customer service
- English
- Computer networking
Quick apply
11d
MS Dynamics 365 Business Central Service Desk Analyst
HBP Group —Peterborough
- £40,000 - £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
Quick apply
Network Administrator (NetAdmin)
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
- IT
Quick apply
Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
- Maintenance
- IT
- School
Service Desk Officer
Huntingdonshire District Council —Huntingdon
- £26,316 - £27,120 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Flexitime
IT Support Engineer
UK Business College (UKBC) —Leicester
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
8d
Apprentice Service Desk Administrator
Inspire Education Group —Peterborough
- £14,000 a year
4d
IT Technician
Wesley Media —Kettering
- From £25,000 a year
- Weekend availability
- Azure
- Customer service
- No experience needed
Quick apply
8d
IT Technician
Lionheart Educational Trust —Birstall
- £28,604 - £31,029 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
8d
IT Service Desk Analyst
Greatwell Homes —Wellingborough
- £36,178 a year
- Full-time
- Microsoft Outlook
- Human resources
- SharePoint
- Annual leave
14h
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
Digital Service Desk Engineer
Bellrock Property and Facilities Management —Leicester
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
Field Support Engineer
Xaar —Huntingdon
- Sales
- Engineering
- Bachelor's degree
Field Engineer
PCS Business Systems —Kettering
- English
- In-person
Trainer - Automation Systems
Olympus Automation Limited —Peterborough
- Travel
- Communication skills
Quick apply
7d
Salesforce Application Support Developer
PPL PRS —Leicester
- Full-time
- Sales
- Salesforce
- Analysis skills

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2nd Line IT Support Technician

DSM Group -
Peterborough

Quick apply

Job details

Full-time
£30,000 - £34,000 a year

Benefits

Company pension
On-site parking

Qualifications

Microsoft Windows Server
ConnectWise
Cloud infrastructure
Driving Licence
Azure
Customer service
Windows
DHCP
Virtualisation
IT support
DNS
VMWare
Communication skills
Active Directory
VPN

Full job description

DSM Group has been delivering IT support, cloud, cyber security, backup, business continuity and data centre solutions since 1987. Based in Peterborough, we support businesses across the UK with a strong focus on reliability, customer service and technical expertise.

We are looking for a motivated and experienced 2nd Line IT Support Technician to join our growing technical team.

This role is ideal for someone who enjoys solving problems, working with a wide range of technologies, and delivering excellent customer service in a fast-paced MSP environment.

The Role

You will provide remote and onsite support to a variety of business customers, assisting with escalated support tickets, infrastructure projects and day-to-day IT operations.

You will work closely with senior engineers and the service desk team to deliver high-quality technical support and maintain strong client relationships.

Responsibilities

Provide 2nd line technical support via phone, remote tools and onsite visits
Troubleshoot and resolve hardware, software and network issues
Support Microsoft 365, Windows Server and cloud environments
Configure and maintain firewalls, switches, wireless and networking equipment
Assist with server installs, migrations and infrastructure upgrades
Support backup, disaster recovery and cyber security solutions
Manage and update tickets through the helpdesk system
Escalate complex issues where required
Maintain accurate technical documentation
Deliver excellent customer service at all times

Required Skills & Experience

Previous experience in a 2nd line IT support role, ideally within an MSP environment
Strong knowledge of:
Windows 10 and Windows 11
Windows Server
Microsoft 365 and Exchange Online
Active Directory and Group Policy
Networking fundamentals (DNS, DHCP, VPNs, VLANs)
Firewalls, switches and wireless technologies
Backup solutions such as Veeam or Acronis
Virtualisation platforms including VMware or Hyper-V
Excellent troubleshooting and communication skills
Full UK driving licence

Desirable Skills

Exposure to Azure or cloud infrastructure
Cyber security awareness and best practices
Experience with ConnectWise, RMM tools or PSA systems
Microsoft or vendor certifications

What We Offer

Competitive salary
Ongoing training and career development
Exposure to enterprise infrastructure and modern technologies
Friendly and experienced technical team
Company pension
Onsite parking
Opportunities to progress within the business

Why Join DSM Group?

At DSM Group, you’ll work on a broad range of technologies across managed IT, cyber security, cloud and data centre environments. We pride ourselves on technical capability, long-standing customer relationships and delivering solutions that genuinely help businesses operate securely and efficiently.

NO AGENCIES

Pay: £30,000.00-£34,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in duddington, nth

2nd Line IT Support Technician

1st/2nd Line IT Support Engineer

Technical Support Engineer

Second Line IT Support Engineer

IT Helpdesk Technician

MS Dynamics 365 Business Central Service Desk Analyst

Network Administrator (NetAdmin)

Support Engineer - Mobile (Northamptonshire)

Service Desk Officer

IT Support Engineer

Apprentice Service Desk Administrator

IT Technician

IT Technician

IT Service Desk Analyst

Help Desk Engineer

Digital Service Desk Engineer

Field Support Engineer

Field Engineer

Trainer - Automation Systems

Salesforce Application Support Developer

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