Customer care specialist Work, Jobs in Dudley, Wmd (with Salaries)

Customer Service Representative
Element Materials Technology —Dudley
- Microsoft Outlook
- Sales
- Microsoft Office
- Employee discount
- Referral programme
Sales Operations Specialist
Culligan UK limited —Wolverhampton
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Sales
- Free parking
- Employee assistance programme
Quick apply
Investigator
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- In-person
- Annual leave
- Employee discount
7d
Customer Claims Specialist
Allianz —Birmingham
- £24,000 - £30,000 a year
- Full-time
- Machine learning
- IT
- Communication skills
- Annual leave
- Employee discount
Progression Job Coach
Serco Plc —Birmingham
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Organisational skills
- Employee assistance programme
Client Care Advisor
IVC —Longbridge
- Up to £18,775 a year
- 8 hour shift
- Communication skills
- Annual leave
- Employee discount
Dispensing Optician
Boots —Brierley Hill
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
Support worker (Male Part Time Days)
Dignus Group —Willenhall
- £12.71 an hour
- Overtime
- Customer service
- Organisational skills
- Care plans
- Paid training
- Annual leave
10d
Senior Customer Service Advisor
Steel Door Company Limited —Stafford
- £30,000 - £40,000 a year
- Full-time
- Customer service
- English
- Organisational skills
Quick apply
4d
Specialist Skills Practitioner
GTG —Wolverhampton
- Full-time
- Customer service
- English
- Administrative experience
- Annual leave
- Employee discount
12d
Analyst
The Wrekin Housing Group Limited —Telford
- £41,437 a year
- Microsoft Excel
- SQL
- Analysis skills
1h
Complex Care Coordinator
Apollo Home Healthcare —Wolverhampton
- From £27,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
- Referral programme
Quick apply
Head of Branch Support
Helping Hands —Alcester
- Up to £75,000 a year
- Hybrid work
- Customer service
- Leadership
- Communication skills
Quick apply
10d
Specialist Housing Case Manager
The Wrekin Housing Group Limited —Telford
- £35,009 a year
- IT
10d
Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —Birmingham
- £30,420.00 - £38,534.30 a year
- Part-time
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
13h
Apprentice Data Engineer
West Midlands Combined Authority —Birmingham
- £26,761 - £29,624 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
Specialist Housing Case Manager
Housing Plus Group —Telford
- £35,009 a year
- Full-time
- IT
10d
Dental Nurse
Bupa Dental Care —Tipton
- Part-time
- Employee assistance programme
- Employee discount
Donor Experience Officer - Fundraising
Acorns Children's Hospice —Birmingham
- £31,110 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Customer Resolutions Adviser - Worcester
Foxtons —Worcester
- £26,000 - £28,000 a year
- Customer service
- Organisational skills
- IT
- Annual leave
- Sick pay
Quick apply

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Customer Service Representative

Element Materials Technology -
Dudley

Apply Now

Job details

Benefits

Cycle to work scheme
Company pension
Employee discount
Referral programme
Sick pay

Qualifications

Microsoft Outlook
Sales
Microsoft Office
Communication skills
Time management

Full job description

Overview:

Element has an opportunity for a Customer Service Representative for our testing facility in Dudley.

Our Customer Service Representatives are the essential first point of contact for customer quote requests. Playing a vital part in keeping our sales engine running: handling pricing enquiries, responding to Requests for Quotes, and working closely with sales colleagues to ensure our customers receive timely, accurate responses.
Fantastic communicators, our CSRs provide an essential link between our sales teams, customers and our operations colleagues.

Key to success as a CSR is the ability to establish a personal rapport with our customers. Confidently and proactively engaging with them by phone and email to ensure our quotes meet their needs.

Responsibilities:

Handle incoming requests for pricing and quotations quickly and accurately, ensuring a high level of service and responsiveness
Work closely with sales and operations colleagues to deliver well-informed, customer-focused quotes
Build rapport with customers through friendly, professional communication by phone and email
Spot potential for additional services by asking thoughtful, customer-focused questions during conversations
Proactively follow up on outstanding RFQs and requests to keep opportunities moving
Ensure customer needs are fully understood and addressed, asking clarifying questions where needed

Skills / Qualifications:

Relevant technical knowledge; sales experience an advantage
Skilled at explaining technical concepts to both specialist and non-specialist audiences
Strong knowledge of quotation process (can be developed on the job)
Qualifications preferred (but not entirely necessary) in engineering, science, business, or equivalent experience
Proficient in MS Office (TEAMS, Outlook, Excel, WORD etc)
Familiarity with CRM an advantage
Strong communication skills
Ability to build positive customer relationships
Attention to detail
Financial awareness
Effective time management
Working knowledge of our products and services (or willingness to learn)

Benefits of working at Element

33 days annual holiday, consisting of 25 days annual holiday and 8 days public / x4 Life Assurance / Legal & General Pension scheme employer contribution up to 6% / Enhanced Company Sick Pay / Flexible Working / Cycle Scheme / Free Onsite Refreshments / Recommend a Friend Bonus / Perks At Work Discount Scheme

#LI-DG1

To apply please email [email protected]

Company Overview:

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement:

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

Apply Now

Refine Your Search

customer care specialist jobs in dudley, wmd

Customer Service Representative

Sales Operations Specialist

Investigator

Customer Claims Specialist

Progression Job Coach

Client Care Advisor

Dispensing Optician

Support worker (Male Part Time Days)

Senior Customer Service Advisor

Specialist Skills Practitioner

Analyst

Complex Care Coordinator

Head of Branch Support

Specialist Housing Case Manager

Clinic Receptionist

Apprentice Data Engineer

Specialist Housing Case Manager

Dental Nurse

Donor Experience Officer - Fundraising

Customer Resolutions Adviser - Worcester

I want to receive the latest job alerts for customer care specialist in dudley, wmd

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