Switchboard operator Work, Jobs in Dudley, Wmd (with Salaries)

Switchboard and Helpdesk Operative
Mitie —Dudley
- £12.71 an hour
- Part-time
- Communication skills

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Switchboard and Helpdesk Operative
Mitie —Dudley
Strong communication skills and a professional telephone manner. Handling incoming calls via the switchboard during night-time hours.
£12.71 an hour

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Switchboard and Helpdesk Operative

Mitie -
Dudley

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Job details

Permanent | Part-time
£12.71 an hour

Qualifications

Communication skills

Full job description

We are seeking a reliable and professional Switchboard & Helpdesk Operator to join our team on a flexible bank contract basis. This role is ideal for someone looking to cover night shifts while enjoying the freedom of a zero-hours arrangement. You should be capable of delivering high levels of service, always remain professional and ensure Mitie's policies, processes and procedures are followed.

Key Responsibilities:

Handling incoming calls via the switchboard during night-time hours.

Providing excellent customer service and resolving queries efficiently.

Logging and escalating helpdesk issues where necessary.

Ensuring accurate communication and liaising with relevant departments.

Maintaining a calm and professional approach when dealing with callers.

What We Offer:

Flexible zero-hours contract, allowing for the ability to tailor shifts to suit your availability.

Full training provided, ensuring you are fully equipped to excel in the role.

A supportive and welcoming team environment.

Skills & Experience Required:

Strong communication skills and a professional telephone manner.

Ability to work independently during night shifts.

Previous experience in a similar role is desirable but not essential, as training will be provided.

Good organisational and problem-solving skills.

Shift Pattern:

The role involves night shifts from 10pm to 7am, with approximately 3 shifts per week. Flexibility is essential to meet our business needs.

If you are a dependable and motivated individual with a keen eye for detail and a passion for providing excellent customer service, we'd love to hear from you!

Apply Now

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switchboard operator jobs in dudley, wmd

Switchboard and Helpdesk Operative

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