Service manager Work, Jobs in Dundee, Dnd (with Salaries)

Team Leader - Housing Support
Positive Steps —Dundee
- £29,493 a year
- Full-time
- Management
- Supervising experience
- In-person
Quick apply
10d
Retail Sales Advisor - Dundee
Oak Furnitureland —Dundee
- £46,000 - £50,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Dundee
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Residential Lettings & Property Manager
Westport Property Ltd —Dundee
- £25,420 - £28,000 a year
- Full-time
- Sales
- Customer service
- Maintenance
- Free parking
Quick apply
10d
Graduate Management Trainee - Dundee
Enterprise Mobility —Dundee
- Full-time
- Sales
- Customer service
- Bachelor's degree
Delivery Team Trainer
Evri —Dundee
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Travel
6d
Customer Experience Manager (Customer Operations/Fulfilment & Planning Manager)
Halley Stevensons Ltd —Dundee
- From £1 a year
- Full-time
- Sales
- Customer service
- ERP systems
- Life insurance
Quick apply
Area Manager, DDD1
Amazon UK Services Ltd. —Dundee
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
SHARE Recruitment Assistant
University of Dundee —Dundee
- £24,479 - £26,338 a year
- Monday to Friday
- Administrative experience
- University
- Travel
- Annual leave
Assistant Operations Manager
Unite Students —St. Andrews
- £32,000 - £35,000 a year
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
Service Manager
Dundee City Council —Dundee
- £76,785 - £84,039 a year
- Call to connect
- Negotiation
3d
Senior Housing Officer
Pinnacle Group —Leuchars
- £32,960 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Van Driver (Cooler Expert) - Dundee
Eden Springs UK Ltd —Dundee
- £26,000 a year
- Full-time
- Heavy lifting
- Customer service
- Travel
- Free parking
- Employee discount
Quick apply
Team Leader
The Richmond Fellowship Scotland —Dundee
- £34,649 - £36,822 a year
- Supervising experience
- Communication skills
Customer Service Coordinator
Cairnview Windows & Doors Ltd —Perth
- £29,000 - £32,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
13d
Retail Services Manager
Dundee University Students Association —Dundee
- £39,599 - £39,600 a year
- Monday to Friday
- Hospitality
- Sales
- Customer service
- Annual leave
- Employee discount
Quick apply
Service Manager - Pension Services
Dundee City Council —Dundee
- £76,785 - £84,039 a year
- Management
- Administrative experience
- Contracts
Locality Co-ordinator (Inclusion), 2 High Street, Perth
Perth and Kinross Council —Perth
- £64,659 a year
- Military
- Team management
- Travel
- Annual leave
Manager Designate- Dundee
Chisholm Hunter Ltd —Dundee
- £36,000 a year
- Full-time
- Management
- Employee discount
Quick apply
Assistant Manager
Wickes —Dundee
- Full-time
- Travel
- Leadership
- Communication skills
- Employee discount

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Team Leader - Housing Support

Positive Steps
Dundee

Quick apply

Job details

Full-time
£29,493 a year
10 days ago

Qualifications

Programme management
Driving Licence
Management
SSSC
Supervising experience
Communication skills

Full job description

Reporting to the Accommodation and Support Services Manager, you will work alongside our other Team Leader to ensure the Housing Support department is managed to the standards set by The Care Inspectorate and Positive Steps.

Key Functions:

Provide a supervisory role within Housing Support Service for Support Workers/Senior Support Workers.
Assess potential new Service Users.
Carry out assessments and undertake service/support reviews.
Provide housing related support to vulnerable adults.
Ensure the Housing Support Service is provided to an agreed standard and within guidelines laid down by regulatory bodies, funders and within the expectations of Positive Steps.
Day to day responsibility for the effective running of the Housing Support Service, including the achievement of agreed aims and objectives.
Responsibility for the updating, auditing and monitoring of the Better Futures Reporting System for the service and ensuring staff meet their recording requirements.
Ensure staff safety by continually monitoring and assessing risk management and safeguarding issues.
Collaborating with other agencies, organisations, and community partners to ensure a holistic approach to addressing the needs of vulnerable individuals.
Cultivate working partnerships for the service and Positive Steps with all relevant bodies.
Providing training and guidance to team members
Monitoring the effectiveness of interventions and programs and making necessary adjustments to ensure continuous improvement and positive outcomes for individuals under their support.

Main Duties:

Ensure the Housing Support Service is delivered to the required standard, following the guidelines of Positive Steps internal policies and procedures.
Provide day to day supervision and guidance to team members.
Induction, training, and appraisal of team members.
Chair regular team meetings and attend Team Leader meetings.
Conduct case review meetings with service users and support workers.
Support staff to engage with clients who have a history of disengaging from services, using a variety of techniques and approaches to build a relationship and maintain their tenancy.
Provide support services to a caseload of service users within agreed support plans.
Ensure all team service user records are clear, accurate and up to date.
Ensure confidentiality of service users, Positive Steps and its staff is maintained.
Provide reports and returns as required.
Liaise with Teams within Housing Support, Accommodation Service and Outreach Services
Liaise and network with relevant external agencies and organisations.
Ensure all team service user records are clear, accurate and up to date.
Ensure confidentiality of service users, Positive Steps and its staff is maintained.
Develop own knowledge/practice and attend training as agreed with senior staff.
Carry out any other duties applicable to position and agreed by senior staff.

Special Terms:

Must have an SVQ3 in Health and Social Care
Must have a full British Driving Licence and daily access to a roadworthy, appropriately insured vehicle for work purposes.
Must register with SSSC within 3 months of beginning role.

Key Skills:

Excellent communication skills, both written and verbal.

Job Type: Full-time

Pay: £29,493.00 per year

Application question(s):

Do you have daily access to a roadworthy, suitably insured and MOT'd car for use in company service (mileage paid at highest HMRC rate)?
Do you have a relevant qualification applicable to working in a team leader role?
Do you have at least two years of experience in a supervisory or managerial role?

Experience:

Housing Support or similar: 2 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in dundee, dnd

Team Leader - Housing Support

Retail Sales Advisor - Dundee

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Residential Lettings & Property Manager

Graduate Management Trainee - Dundee

Delivery Team Trainer

Customer Experience Manager (Customer Operations/Fulfilment & Planning Manager)

Area Manager, DDD1

SHARE Recruitment Assistant

Assistant Operations Manager

Service Manager

Senior Housing Officer

Van Driver (Cooler Expert) - Dundee

Team Leader

Customer Service Coordinator

Retail Services Manager

Service Manager - Pension Services

Locality Co-ordinator (Inclusion), 2 High Street, Perth

Manager Designate- Dundee

Assistant Manager

I want to receive the latest job alerts for service manager in dundee, dnd

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