Workshop service Work, Jobs in Dundee, Dnd (with Salaries)

Service Advisor
Arnold Clark —Dundee
- £30,500 - £42,500 a year
- Customer service
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
4d
Technician
Bekaert NV —Dundee
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Manager Designate- Dundee
Chisholm Hunter Ltd —Dundee
- £36,000 a year
- Full-time
- Management
- Employee discount
Quick apply
Service Advisor
Perth Audi —Perth
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Customer service
- In-person
Quick apply
14d
Societies Officer
Dundee University Students Association —Dundee
- £27,346 a year
- Overtime
- Microsoft Office
- Supervising experience
- University
- Employee discount
Quick apply
Mechanic
John Clark Motor Group —Dundee
- Overtime
- Maintenance
- Annual leave
- Employee discount
Optical Assistant
Boots —Dundee
- Part-time
- Employee assistance programme
- Employee discount
4d
Wire Rope Mechanical Splicer (Full Training Provided)
Certex —Montrose
- Full-time
- No experience needed
- Mechanical knowledge
- Free parking
- Annual leave
Quick apply
Fleet Support Technician
Scottish Fire and Rescue Service —Dundee
- £41,520 - £43,598 a year
- Monday to Friday
Sales Specialist Visual Inspection (RVI) / Non-Destructive Testing (NDT)
Wabtec —Dundee
- Full-time
- Hybrid work
- Sales
- Travel
- Organisational skills
Quick apply
2d
Vehicle Service Technician
Perth Audi —Perth
- £35,000 - £45,000 a year
- Full-time
- Maintenance
- Power tools
- In-person
- Annual leave
- Employee discount
Quick apply
14d
Workshop Technician
TSG UK Solutions Ltd —Longforgan
- £26,227 a year
- Full-time
- Customer service
- Engineering
- In-person
Quick apply
Team Manager (Robotics)
Gammies Groundcare —Angus
- £35,000 - £40,000 a year
- Full-time
- Computer literacy
- Maintenance
- Team management
- Free parking
- Annual leave
Groundcare Service Engineer
Gammies Groundcare —Forfar
- £50,000 a year
- Full-time
- Driving
- Organisational skills
- Mechanical knowledge
- Free parking
- Annual leave
Service Engineer
Sellars Agriculture Ltd. —Cupar
- Full-time
- Power tools
- In-person
- Hand tools
- Sick pay
Quick apply
14d
Coffee Shop Supervisor
The Joinery Coffee Shop —Meigle
- £13.50 - £14.50 an hour
- Part-time
- Serving
- Hospitality
- Management
- Employee discount
- Flexible schedule
Quick apply
9h
Facilities Administrative Assistant
StandardAero —Perth
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Assistant Manager
Halfords —Perth
- £37,000 - £43,000 a year
- Full-time
- Management
- Maintenance
- Driving
- Annual leave
- Employee discount
Manufacturing Engineer
Rexroth —Glenrothes
- Full-time
- AutoCAD
- Microsoft Office
- Assembly
- Employee discount
Quick apply
Workshop Electrician
NOV Inc. —Montrose
- Full-time
- Travel
- Employee assistance programme
- Gym membership

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Service Advisor

Arnold Clark -
Dundee

Quick apply

Job details

Permanent
£30,500 - £42,500 a year
4 days ago

Benefits

Company pension
Employee discount

Qualifications

Driving Licence
Customer service
Computer literacy
Upselling
Organisational skills
IT
Communication skills

Full job description

We are currently recruiting for a new Service Advisor to help us at our Renault/Dacia/Hyundai branch in Dundee.

We offer:

33 days’ holiday allowance with room to grow
Generous retail discounts
Private healthcare
Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
Pension scheme
Maternity and paternity packages
Opportunities for training and progression
And much more…

Hours

Full time: Monday – Friday 8am – 5.30pm and alternate Saturdays 8am – 12pm

About the role

Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.

We’re looking for an articulate, warm communicator who can give our customers the star treatment – whether it’s first thing on a manic Monday or last thing on a Friday afternoon.

This customer-facing role will be a great fit for someone who’s already worked in a customer service position, and genuinely enjoys exceeding expectations and creating positive outcomes.

Day-to-day duties

Handling all customer requirements for service and vehicle repairs in an efficient and professional manner
Liaising with the workshop and bodyshop to progress work through the system
Controlling all computer-based jobs, purchasing and invoice processes, ensuring the financial interests of the customer and the company are protected
Letting customers know of any faults or repairs found on their vehicle and provide them with clear and accurate solutions
Treating any dissatisfied customers with empathy and understanding, reassuring them that we can solve any issues should they arise
Maintaining customer records such as vehicle details and service histories accurately and efficiently
Maintaining knowledge of aftersales products and services, upselling where appropriate
Making sure the customer database is updated and accurate at all times

Essential skills

A passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner
Demonstrable computer literacy and knowledge of IT systems and applications
The ability to multi-task and be highly adaptable within a busy environment
Strong communication and influencing skills, with the ability to explain complex information accurately and concisely to help our customers
Strong organisational skills to schedule work effectively, balancing the needs of the customer and the capacity of the workshop
Able to prioritise your workload
Ability and willingness to work within defined processes and guidelines
Good core administration skills to accurately capture customer details to the required standards
A full UK driving licence

Nice to have (but not essential)

Experience of upselling products or services

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Quick apply

Refine Your Search

workshop service jobs in dundee, dnd

Service Advisor

Technician

Manager Designate- Dundee

Service Advisor

Societies Officer

Mechanic

Optical Assistant

Wire Rope Mechanical Splicer (Full Training Provided)

Fleet Support Technician

Sales Specialist Visual Inspection (RVI) / Non-Destructive Testing (NDT)

Vehicle Service Technician

Workshop Technician

Team Manager (Robotics)

Groundcare Service Engineer

Service Engineer

Coffee Shop Supervisor

Facilities Administrative Assistant

Assistant Manager

Manufacturing Engineer

Workshop Electrician

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