Commercial manager Work, Jobs in Dundee, Sct (with Salaries)

Residential Lettings & Property Manager
Westport Property Ltd —Dundee
- £25,420 - £28,000 a year
- Full-time
- Sales
- Customer service
- Maintenance
- Free parking
Quick apply
11d
Customer Experience Manager (Customer Operations/Fulfilment & Planning Manager)
Halley Stevensons Ltd —Dundee
- From £1 a year
- Full-time
- Sales
- Customer service
- ERP systems
- Life insurance
Quick apply
Business Development Consultant - Aberdeen & Dundee
Wurth UK Ltd —Dundee
- £24,000 - £35,000 a year
- Monday to Friday
- Sales
- Business development
- Organisational skills
Quick apply
13d
Cluster Sales Manager
The Kithmore —St. Andrews
- £34,000 - £37,750 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
5d
Business Development Manager - Facilities Management
REXEL —Dundee
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Annual leave
- Employee discount
Quick apply
Area Concessions Manager
Vanilla Retail Group Ltd —Dundee
- £12.71 - £13.20 an hour
- Part-time
- Sales
- Merchandising
- Store discount
- Health & wellbeing programme
Quick apply
Retail Services Manager
Dundee University Students Association —Dundee
- £39,599 - £39,600 a year
- Monday to Friday
- Hospitality
- Sales
- Customer service
- Annual leave
- Employee discount
Quick apply
Manager Designate- Dundee
Chisholm Hunter Ltd —Dundee
- £36,000 a year
- Full-time
- Management
- Employee discount
Quick apply
Assistant Operations Manager
Unite Students —St. Andrews
- £32,000 - £35,000 a year
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
Events Manager
University of St Andrews Students' Association —St. Andrews
- From £32,080 a year
- Full-time
- Project management
- University
- Organisational skills
- Free parking
Quick apply
8d
Delivery Manager
Waracle —Dundee
- Full-time
- Hybrid work
- Mentoring
- Agile
- Annual leave
- Employee assistance programme
Quick apply
Bonar Hall Venue Operations Manager
Dundee University Students Association —Dundee
- £29,743 - £29,744 a year
- Overtime
- Hospitality
- Administrative experience
- University
Quick apply
1d
Sales Executive
Superfine Manufacturing Limited —Forfar
- £37,000 - £40,000 a year
- Full-time
- Sales
- Microsoft Office
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
The Liar Bar Venue Operations Manager
Dundee University Students Association —Dundee
- £29,743 - £29,744 a year
- Overtime
- Hospitality
- Bar
- Administrative experience
Quick apply
1d
Floor Manager
Frasers —Dundee
- £35,950 a year
- Full-time
- Customer service
- Merchandising
- Retail management
- Employee discount
Quick apply
Practice Manager
mydentist —Dundee
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
13d
Procurement Director
CBRE —Dundee
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Multiskilled Host
CBRE —Dundee
- Part-time
- Customer service
- Continuous improvement
- Communication skills
- Employee discount
Commercial Development Manager
SSE —Perth
- £59,800 - £89,800 a year
- Business
- Employee discount
- Gym membership
5d
Assistant Forest Manager
Tilhill Forestry —Perth
- Full-time
- Management
- Supervising experience
Quick apply

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Residential Lettings & Property Manager

Westport Property Ltd
Dundee

Quick apply

Job details

Permanent | Full-time
£25,420 - £28,000 a year
11 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Driving Licence
Sales
Customer service
Maintenance
Microsoft Office
IT
Communication skills
Marketing
Negotiation

Full job description

Job Description

Residential Lettings & Property Manager

Reporting To: Senior Residential Property Manager

Location: Dundee

Job Purpose

The Residential Lettings & Property Manager is responsible for maximising occupancy across our residential portfolio by delivering an outstanding service to landlords and prospective tenants.

The successful candidate will manage enquiries from initial contact through to completed tenancy, conduct property viewings, negotiate successful lets and provide day-to-day property management support for an allocated portfolio.

This is a customer-facing role requiring excellent communication skills, commercial awareness and a proactive approach to delivering first-class service.

Key ResponsibilitiesResidential Lettings

Respond promptly to all residential enquiries received via telephone, email, portals and website.
Qualify applicants to understand their requirements, budget and preferred locations.
Match applicants with suitable available properties.
Arrange and conduct professional accompanied property viewings.
Promote the benefits of each property and confidently answer applicants' questions.
Follow up all viewings to obtain feedback and encourage applications.
Convert enquiries into completed lettings, minimising void periods.
Maintain regular contact with applicants until suitable accommodation is secured.
Build and maintain an active database of prospective tenants.

Property Management

Act as a day-to-day point of contact for landlords and tenants.
Coordinate maintenance and repair works.
Instruct and liaise with contractors.
Monitor the progress and quality of maintenance works.
Carry out routine property inspections and prepare reports.
Assist with tenancy renewals and tenancy changes.
Resolve routine tenancy issues professionally and efficiently.
Escalate more complex matters to senior management where appropriate.
Ensure excellent customer service is maintained at all times.

Administration

Maintain accurate records within the company's property management systems.
Update applicant notes, viewing feedback and tenancy information.
Prepare tenancy documentation where required.
Ensure compliance documentation is complete and up to date.
Maintain organised digital records.
Assist with general office administration as required.

Customer Service

Deliver an exceptional experience for landlords and tenants.
Build long-term relationships with clients.
Respond quickly and professionally to enquiries.
Handle complaints calmly and positively.
Represent Westport Property professionally at all times.

Business Development

Maximise occupancy across the residential portfolio.
Identify opportunities to increase letting activity.
Provide market feedback on rental values and applicant demand.
Recommend improvements to marketing and customer experience.
Support the continued growth of the residential department.

Person Specification

Essential

Previous experience within residential lettings and/or residential property management.
Excellent interpersonal and communication skills.
Strong sales and negotiation ability.
Ability to build rapport with prospective tenants.
Highly organised with excellent attention to detail.
Ability to prioritise a varied workload.
Professional and confident manner.
Good IT skills including Microsoft Office.
Full UK driving licence.
Ability to work both independently and as part of a team.

Desirable

Knowledge of Scottish residential tenancy legislation.
Experience using property management software (such as Propman).
ARLA Propertymark qualification or willingness to study.
Experience carrying out property inspections.
Experience coordinating maintenance works.
Knowledge of Dundee and the surrounding residential rental market.

Personal Attributes

The successful candidate will be:

Positive and enthusiastic.
Commercially minded.
Self-motivated.
Approachable and personable.
Calm under pressure.
Well presented.
Solution focused.
Professional and trustworthy.
Adaptable and willing to embrace new technology and ways of working.

Key Performance Indicators (KPIs)

Performance will be measured against:

Enquiry response times.
Enquiry-to-viewing conversion rate.
Viewing-to-application conversion rate.
Application-to-let conversion rate.
Portfolio occupancy levels.
Average property void periods.
Customer satisfaction.
Accuracy of property management records.
Timely completion of inspections and follow-up actions.
Quality of communication with landlords and tenants.

Working Relationships

The Residential Lettings & Property Manager will work closely with:

Senior Residential Property Manager
Residential Property Management Team
Property Accounts Team
Maintenance Contractors
Landlords
Tenants
Prospective Tenants
External Suppliers

Career Development

Westport Property is committed to investing in its people. The successful candidate will receive ongoing training and development and will have opportunities to progress within the business as the company continues to grow and invest in technology, automation and modern property management systems.

Pay: £25,420.00-£28,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Experience:

property lettings: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

commercial manager jobs in dundee, sct

Residential Lettings & Property Manager

Customer Experience Manager (Customer Operations/Fulfilment & Planning Manager)

Business Development Consultant - Aberdeen & Dundee

Cluster Sales Manager

Business Development Manager - Facilities Management

Area Concessions Manager

Retail Services Manager

Manager Designate- Dundee

Assistant Operations Manager

Events Manager

Delivery Manager

Bonar Hall Venue Operations Manager

Sales Executive

The Liar Bar Venue Operations Manager

Floor Manager

Practice Manager

Procurement Director

Multiskilled Host

Commercial Development Manager

Assistant Forest Manager

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