Banking specialist Work, Jobs in Dunfermline, Fif (with Salaries)

Customer Service Advisor
JPMorganChase —Edinburgh
- Full-time
- Customer service
- Financial services
- Communication skills
14d
Banking & Finance Senior Associate
Pinsent Masons —Edinburgh
- Full-time
Escalations Team Lead
JPMorganChase —Edinburgh
- Full-time
- Microsoft Office
- Analysis skills
- Leadership
14d
Graduates 2026
Civic —Edinburgh
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Senior Credit Risk Portfolio Management Lead
Barclays —Edinburgh
- Leadership
- Banking
- Negotiation
12d
Infrastructure Specialist (Voice Services)
Lloyds Banking Group —Edinburgh
- £48,987 - £54,430 a year
- Full-time
- Hybrid work
- Communication skills
- Python
English Linguist and Localization Specialist
Avaloq —Edinburgh
- Full-time
- Hybrid work
- Spanish
- English
- No degree
Quick apply
Head of Everyday Banking Compliance, CCOR
Lloyds Banking Group —Edinburgh
- Full-time
- Hybrid work
- Financial services
- AI
- Banking
5d
RWA Reporting and Analysis Manager - Fixed Term Contract
Lloyds Banking Group —Edinburgh
- £65,385 - £79,915 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Accounting
7d
Finance Manager - Planning and Analysis (12 Month FTC)
Lloyds Banking Group —Edinburgh
- £67,023 - £81,917 a year
- Full-time
- Hybrid work
- Oracle
- Continuous improvement
5d
AI Security Specialist
Lloyds Banking Group —Edinburgh
- £72,702 - £80,780 a year
- Full-time
- Hybrid work
- Project management
- Machine learning
- Organisational skills
Insolvency & Restructuring Associate / Senior Associate
Burges Salmon —Edinburgh
- Hybrid work
Infrastructure Projects lawyer - Edinburgh
Pinsent Masons —Edinburgh
- Full-time
- Project management
- University
- Communication skills

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banking specialist jobs near dunfermline, fif

Customer Service Advisor

JPMorganChase -
Edinburgh

Apply Now

Job details

Full-time
14 days ago

Qualifications

Customer service
Financial services
Communication skills
Banking

Full job description

JOB DESCRIPTION

Are you passionate about helping customers? Do you want to be part of a team that has been recognized as the Best British Bank for 2023 and 2024, ranked number one for customer service? If so, we invite you to join one of the fastest-growing banks in the UK!

Why Chase?
At Chase, our customers rely on us for their financial needs. As a Customer Service Specialist, you'll be at the forefront of providing exceptional experiences, assisting customers with their more complex needs. We empower our specialists to resolve customer issues efficiently and accurately, ensuring memorable quality service. You'll engage with customers primarily through calls, helping those with greater financial needs or managing more challenging personal situations. As a new bank in the UK market, we're constantly seeking innovative ideas to enhance our service and colleague experience, and you'll play a key role in our evolution.

Job responsibilities

Deliver Excellence: Provide friendly, caring, and efficient service to our valued customers.
Problem Solver: Resolve customer issues at the first point of contact, ensuring their needs are met with satisfaction.
Team Collaborator: Work alongside teammates to elevate customer service and refine our processes.
Digital Guide: Educate and assist customers with our digital app, as well as new product and service launches.
Escalation Expert: Act as an escalation point for customers who need our help in more challenging moments.

Required qualifications, capabilities, and skills

Customer service experience in financial services, banking or a contact centre environment.
Customer-Centric: A genuine passion for helping customers.
Experience: Proven experience in a fast-paced customer experience environment.
Communication: Strong verbal and written communication skills, be an active listener.
Solution-Oriented: Ability to understand customer needs and find effective solutions.
Growth Mindset: A passion for learning and personal development.
Team Player: Ability to work collaboratively and advocate for customer service and the brand.

What We Offer:

Working Hours: 35 hours per week over 4 days, with a blend of office and home working after probation.
Shifts: A range of shift patterns between 8 am and 9 pm, available 365 days a year.

Join Chase and be part of a team that is redefining the banking experience in the UK. Apply today and help us create unforgettable experiences for our customers!

#ICBCareer

#ChaseUKCustomerServices

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Apply Now

Refine Your Search

banking specialist jobs in dunfermline, fif

Customer Service Advisor

Banking & Finance Senior Associate

Escalations Team Lead

Graduates 2026

Senior Credit Risk Portfolio Management Lead

Infrastructure Specialist (Voice Services)

English Linguist and Localization Specialist

Head of Everyday Banking Compliance, CCOR

RWA Reporting and Analysis Manager - Fixed Term Contract

Finance Manager - Planning and Analysis (12 Month FTC)

AI Security Specialist

Insolvency & Restructuring Associate / Senior Associate

Infrastructure Projects lawyer - Edinburgh

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