It support Work, Jobs in Dunfermline, Fif (with Salaries)

IT Support Specialist
Nazco Digital Technology and Business Services —Stirling
- £2,600 - £3,100 a month
- Full-time
- Microsoft Outlook
- SharePoint
- In-person
- Free parking
- Sick pay
Quick apply
10h
IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Travel
255354 (CHA) System Administrator
NHS Scotland —Edinburgh
- £34,544 - £43,039 a year
12d
Mobility Support Specialist
TELESOFT LLC DBA CALERO —Edinburgh
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Analysis skills
- Software development
L1 Service Desk Analyst
XMA —Livingston
- £25,000 a year
- Full-time
- Communication skills
- Life insurance
- Referral programme
10d
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Work from home
Quick apply
Technical Engineer-2nd Line
Redsquid Communications —Glenrothes
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
IT Support Analyst
Headland Archaeology (UK) Ltd —Edinburgh
- £26,238 - £29,953 a year
- Full-time
- Computer networking
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Service Desk Engineer
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Agile
Senior IT Support Engineer
Intentional IT Ltd —Edinburgh
- £36,000 - £42,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Travel
- Annual leave
- Work from home
Quick apply
10d
IT Engineer – Business Application Support (IT Operations), Carpenter House, Perth
Perth and Kinross Council —Perth
- £42,721 - £46,944 a year
- In-person
- Communication skills
- Annual leave
Onsite Senior Technical Analyst, IT Infrastructure Services, Edinburgh
Deloitte —Edinburgh
- Hybrid work
- In-person
- Communication skills
IT Field Engineer - Scotland
T-Tech —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
IT Support Apprenticeship
Texaport —Edinburgh
- £25,000 a year
- Computer literacy
- Computer skills
- Communication skills
Quick apply
IT Generalist
Plexus —Livingston
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
2d
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Team management
- Employee discount
- Life insurance
Customer Service Helpdesk Assistant
Target-FM —Livingston
- £24,500 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
11d
IT Support Engineer I, IT Services
Amazon UK Services Ltd. —Edinburgh
- Full-time
- Computer Science
- English
- Analysis skills
IT Support Apprentice
Texaport —Edinburgh
- £25,000 a year
- Computer literacy
- Computer skills
- Communication skills
Quick apply

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IT Support Specialist

Nazco Digital Technology and Business Services
Stirling

Quick apply

Job details

Permanent | Full-time
£2,600 - £3,100 a month
10 hours ago

Benefits

Free parking
Company pension
Private medical insurance
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Microsoft Outlook
Incident management
Incident queue management
User account provisioning
Ticket management
User account management
IT permissions management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
SharePoint
Technical writing
Customer support
IT incident logging
Application support
Root cause analysis
Communication skills

Full job description

About the Role

Stirling has a growing mix of professional services digital businesses and technology focused organisations and at Nazco Digital Technology and Business Services we help teams stay productive through reliable IT support and well managed systems.

We are looking for an IT Support Specialist who can resolve day to day technical issues support users across business applications and maintain dependable workplace technology.

You will work closely with colleagues across operations customer services and internal systems to investigate support requests provide clear guidance and help keep essential technology running smoothly.

Why Work With Us

The Environment: You will work from our Stirling location in a collaborative support environment where problem solving communication and service quality are highly valued.

Technical Exposure: You will support a range of workplace technology including laptops desktops Microsoft 365 business applications user accounts and network connectivity.

User Impact: Your work will directly help colleagues remain productive by resolving issues quickly and providing clear practical support.

Growth: We support continued development in systems administration cloud services endpoint management networking and IT service operations.

Key Responsibilities

Technical Support: Provide first and second line support for hardware software account access network and business application issues.

Incident Resolution: Investigate technical problems identify likely causes and resolve support requests in line with agreed service expectations.

User Support: Assist colleagues with day to day technical issues and explain solutions in clear straightforward language.

Device Support: Help configure maintain and troubleshoot laptops desktops monitors printers and other workplace equipment.

Microsoft 365 Support: Assist with Outlook Teams OneDrive SharePoint and routine Microsoft 365 account issues.

Access Management: Support password resets user account setup permissions and standard access requests.

Ticket Management: Maintain accurate support records progress notes and resolution details within the service management system.

Technical Documentation: Help maintain troubleshooting guides setup instructions and internal knowledge base information.

What We Are Looking For

Experience: At least 2 years of experience in IT support service desk desktop support or a closely related technical role.

Technical Knowledge: Good understanding of Windows systems Microsoft 365 common hardware networking fundamentals and business applications.

Problem Solving: Able to investigate technical issues methodically identify likely causes and apply practical solutions.

Customer Service: Professional patient and comfortable supporting users with different levels of technical knowledge.

Communication: Clear written and verbal communication skills with the ability to explain technical steps without unnecessary jargon.

Organisation: Able to manage multiple support requests prioritise urgent issues and maintain accurate records throughout the working day.

Tools: Experience with ticketing systems remote support tools endpoint management or IT service management platforms is preferred.

Mindset: You are dependable patient and solution focused. You take ownership of support requests communicate clearly with users and stay organised while helping maintain a reliable day to day technology environment.

Pay: £2,600.00-£3,100.00 per month

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

it support jobs in dunfermline, fif

IT Support Specialist

IT Service Desk Analyst - Edinburgh

255354 (CHA) System Administrator

Mobility Support Specialist

Technical Support Engineer

L1 Service Desk Analyst

IT Support Engineer

Technical Engineer-2nd Line

IT Support Analyst

Service Desk Engineer

Senior IT Support Engineer

IT Engineer – Business Application Support (IT Operations), Carpenter House, Perth

Onsite Senior Technical Analyst, IT Infrastructure Services, Edinburgh

IT Field Engineer - Scotland

IT Support Apprenticeship

IT Generalist

L1 Service Desk Team Leader

Customer Service Helpdesk Assistant

IT Support Engineer I, IT Services

IT Support Apprentice

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