Contract: Banking
Location: Edinburgh, EH2 2LL
Hours: 4 on / 4 off - days and nights (42 hours)
Contract Type: Permanent
We are seeking a Senior Security Supervisor to report to the Lead Security Supervisor and take responsibility for the leadership, management, and operational effectiveness of Guarding Services.
The role is integral to supporting a safe and efficient operating environment, supervising Guarding Teams and ensuring the delivery of high-quality security services and incident response.
Job Description
The successful candidate will lead Guarding teams in the delivery of operational and technical security services, oversee incident management activities, maintain compliance with operational standards, and support the continuous improvement of security operations.
Key Responsibilities
- Provide leadership, direction, and support to Security Supervisors and Guarding staff, promoting professionalism, accountability, and development.
- Ensure Guarding operations are staffed with appropriately trained and accredited personnel in line with contractual and regulatory requirements.
- Lead and coordinate the response to technical, physical, and resilience incidents, ensuring effective command, control, and communication.
- Maintain oversight of integrated security systems and building management systems, supporting effective operation and issue resolution.
- Support SaRCC operations as required to ensure continuity of service.
- Ensure compliance with operational procedures, assignment instructions, risk assessments, and organisational policies.
- Build and maintain effective relationships with internal stakeholders, local police, and external security providers to support prevention, detection, and intelligence-led activities.
- Oversee recruitment, training, performance management, financial record keeping, and documentation associated with Guarding Services.
Professional and Personal Competencies/Qualifications
- Proven leadership and resource management experience within a security or related environment.
- Experience working in operations or security control room settings.
- Strong incident management, command, and control experience.
- Technical understanding of integrated security systems.
- Ability to make effective decisions under pressure and manage multiple priorities.
- Proficient in Microsoft Word, Excel, intranet systems, and email.
- Excellent verbal and written communication skills.
- Reliable, responsible, self-motivated, and able to work effectively as part of a team.
- Security sector experience.
- Valid driving licence.
- Valid SIA Guarding licence.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]
To find out more about what we do go here - https://www.uk.issworld.com/
Work Location: In person
