Technical support engineer Work, Jobs in Dunfermline, Fif (with Salaries)

Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Analysis skills
- Software development
Service Desk Engineer
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Agile
Customer Technical Support Engineer
Motorola Solutions —Edinburgh
- Full-time
- Hybrid work
- Travel
- Computer networking
- No travel
- Employee stock purchase plan
- Employee assistance programme

Discover related jobs

Based on your search for technical support engineer jobs.

Mobility Support Specialist
TELESOFT LLC DBA CALERO —Edinburgh
As part of Managed Mobility Services, the Mobility Support Specialist supports Calero’s corporate customers by assisting their end-users with process requests…
Quick apply
Technical Engineer-2nd Line
Redsquid Communications —Glenrothes
We’re all about making a difference to our customers with the use of technology. We’re an innovative provider of IoT, voice & data, cyber, IT, cloud and…
Quick apply

I want to receive the latest job alerts for technical support engineer in dunfermline, fif

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support engineer jobs near dunfermline, fif

Technical Support Engineer jobs in Edinburgh

Technical Support Engineer jobs in Nottingham

Technical Support Engineer jobs in Cardiff

Technical Support Engineer jobs in Manchester

Customer Service jobs in Huddersfield

Service Desk Engineer jobs in Manchester

Service Desk Engineer jobs in Birmingham

Service Desk Engineer jobs in North East Region

Technical Support Engineer jobs in Gillingham Me7

Technical Support Engineer jobs in Warwick

Artificial Intelligence Engineer jobs in England

Mechanical Engineer jobs in Glasgow

Technical Support Engineer

Ingenico -
Dalgety Bay

Apply Now

Job details

Qualifications

Technical troubleshooting
Engineering
Ticket management
Analysis skills
Software development
Customer support
Software architecture
Time management
Help desk

Full job description

Date: Aug 8, 2026

Company:Location:
Dalgety Bay, GB, KY11 9JU

#job-location.job-location-inline { display: inline; }

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

The role is to support our customers and 3rd party organisations integrate Ingenico payment solutions into their POS payment infrastructure through development, pilot and deployment stages. This will require having the requisite knowledge of Ingenico low level applications that control and manage API’s and payment applications (including EMV).

Your day-to-day responsibilities include:
Investigate and resolve technical issues reported by customers/integrators
Log and track the progress of each issue ensuring excellent communications with stakeholders
Work closely with regional and Group R&D to offer quick solutions
Lead customer support calls and meetings on technical issues and discussions
Preparation and loading of terminal software packages
Ensure loading tools are maintained to latest versions and standards
Occasional customer site visits to support and participate in technical investigations
Provide level 3 support for integration issues in production environment

Signs of success

Manage support requests in line with SLA’s
Deliver work on time and to a consistently high standard
Provide high first time fix rate on all resolved investigations
Maintain sound knowledge and understanding of Ingenico products and software architectures

Skills we can’t do without:
Microsoft Office skills required
Technical support experience in S/W, IT or other technology industry
Some software development experience i.e. C, C++, Java
Ability to communicate ideas in both technical and layman’s terms
Strong analytical and creative problem-solving skills
Effective time management of workload related tasks
Ability to work autonomously with little supervision

Skills we’d like:
HND level in suitable engineering discipline or above
Experience with C/C++, WinCE/Android Studio and WIN OS applications

Behaviour skills :
Strong interpersonal skills
Respectful and courteous towards others
Positive “can-do” attitude
Self-motivated and enthusiastic

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We want to adapt our processes and create a safe work environment that welcomes everyone.

To learn more about what it's like working inside Ingenico, follow us on LinkedIn

Apply Now

Refine Your Search

technical support engineer jobs in dunfermline, fif

Technical Support Engineer

Service Desk Engineer

Customer Technical Support Engineer

Discover related jobs

I want to receive the latest job alerts for technical support engineer in dunfermline, fif

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected