Customer service agent part time belfast international airport Work, Jobs in Dungannon, Nir (with Salaries)

Customer Service Agent - PART TIME - Belfast International Airport
Swissport International AG —Belfast
- £13.57 an hour
- Part-time
- English
- Communication skills
- Free parking
- Employee assistance programme
6d
Dispatch Agent (Operations) - PART TIME - Belfast City
Swissport International AG —Belfast
- £12.91 an hour
- Part-time
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
3h
Airside Ramp Agent - PART TIME - Belfast International
Swissport International AG —Belfast
- £13.57 an hour
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
6d

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Customer Service Agent - PART TIME - Belfast International Airport
Swissport International AG —Belfast
Resolve passenger concerns and complaints in a timely and effective manner, demonstrating empathy and understanding. Free onsite parking whilst at work.
£13.57 an hour
6d
Airside Ramp Agent - PART TIME - Belfast International
Swissport International AG —Belfast
Must possess a valid FULL UK MANUAL driver's license and be able to pass a background check. Operate ground service equipment, such as tugs, belt loaders, and…
£13.57 an hour
6d

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Customer Service Agent - PART TIME - Belfast International Airport

Swissport International AG -
Belfast

Apply Now

Job details

Permanent | Part-time
£13.57 an hour
6 days ago

Benefits

Free parking
Employee assistance programme
On-site parking

Qualifications

Stakeholder collaboration
English
Complaint handling
Aviation passenger services
Customer interaction
Communication skills

Full job description

Overview:

Job Title: Customer Service Agent

Company: Swissport

Location: Belfast International Airport

Contract Type: Part Time

Hours: 30 hours per week, between Monday – Sunday (shift work) Full Flexibility Required

Salary: £13.57 per hour

About the Company:

Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.

About the Role:

As a Customer Service Agent with Swissport, you will be an integral part of our commitment to delivering exceptional service to passengers and clients alike.

Responsibilities:

Key Responsibilities:

Greet passengers and provide friendly, professional assistance throughout their journey.
Assist passengers with check-in procedures, luggage handling, and boarding processes.
Handle inquiries and provide accurate information regarding flight schedules, baggage policies, and other relevant details.
Ensure compliance with airline and airport regulations, including security and safety protocols.
Collaborate with colleagues and stakeholders to maintain efficient and smooth operations.
Resolve passenger concerns and complaints in a timely and effective manner, demonstrating empathy and understanding.
Perform administrative tasks, including data entry, documentation, and reporting as required.

Qualifications:

Qualifications:

Prior experience in customer service, hospitality, or related fields is advantageous.
Excellent communication skills, both verbal and written, with proficiency in English; additional language skills are a plus.
Ability to work efficiently in a fast-paced environment while maintaining composure under pressure.
Flexibility to work various shifts, including weekends, holidays, and evenings, based on operational needs.
Demonstrated problem-solving abilities and a proactive approach to resolving issues.
Attention to detail and accuracy in handling passenger information and documentation.

Benefits:

Access to Employee Assistance Programme and wellness initiatives.
Comprehensive training and development programmes.
Free onsite parking whilst at work
Retirement savings plan with employer contributions.
Career advancement opportunities within the aviation industry.

Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations.

Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace

Apply Now

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customer service agent part time belfast international airport jobs in dungannon, nir

Customer Service Agent - PART TIME - Belfast International Airport

Dispatch Agent (Operations) - PART TIME - Belfast City

Airside Ramp Agent - PART TIME - Belfast International

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