Credit controller Work, Jobs in Dungiven, Dry (with Salaries)

Credit Controller
Go Power —Cookstown
- Full-time
- Analysis skills
- In-person
- Communication skills
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1h

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Credit Controller

Go Power -
Cookstown

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Job details

Full-time
1 hour ago

Qualifications

Analysis skills
Relationship management
Account management
Communication skills
Negotiation

Full job description

Credit Controller

We are seeking an experienced Credit Control professional to manage debt recovery and customer payment processes within a fast-paced energy supply business. The successful candidate will be highly organised, customer-focused, and capable of managing a high-volume workload while maintaining strong stakeholder relationships.

Key Responsibilities

Manage the collection of outstanding debt across customer accounts in accordance with agreed payment terms.
Administer Direct Debit collections, including the management of failed payments and customer follow-up.
Allocate and reconcile customer payments across all ledgers, including bank transfers, card payments, Direct Debits, and cheque lodgements.
Carry out all aspects of the credit control process, including customer contact by telephone and email to recover overdue balances.
Negotiate and manage payment arrangements for customers experiencing financial hardship or payment difficulties.
Progress debt recovery cases through to resolution, including legal escalation, preparation of documentation, access warrant applications, and liaison with network operators and external agencies where required.
Apply late payment charges in line with company policy and contractual terms.
Work collaboratively with Billing, Sales, and Account Management teams to resolve account queries, ensure billing accuracy, and support debt recovery activities.
Prepare and present regular reports on debtor ageing, collections performance, payment plans, and key credit control metrics.
Conduct credit assessments for new business customers and monitor ongoing credit risk exposure.
Manage accounts impacted by insolvency, liquidation, receivership, or bankruptcy, liaising with relevant third parties and insolvency practitioners.
Assess and report bad debt provisions and recovery performance to senior management and the Finance Director.

Skills & Experience

Proven experience in credit control, debt recovery, or accounts receivable, ideally within the energy, utilities, or other regulated sectors.
Strong understanding of billing, collections, payment processing, and customer account management.
Experience supporting customers in financial difficulty and negotiating sustainable repayment solutions.
Excellent communication, negotiation, and relationship management skills.
Strong analytical and reporting capabilities, with experience using financial and billing systems.
Ability to work independently while building effective working relationships across multiple departments.

Work Location: In person

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