Customer support & client services occupations Work, Jobs in Dunning, Pkn (with Salaries)

Sales/Customer Service Advisor
Moon Bottles —Stirling
- From £13 an hour
- Part-time
- Customer service
- Computer literacy
- Administrative experience
- Free parking
- Work from home
Quick apply
1d
Customer Service Administrator
Johnsons Workwear Ltd —Perth
- £24,952.75 a year
- Temporary
- Health & wellbeing programme
Quick apply
Customer Solutions Advisor
Caledonia Housing Association —Perth
- £14,428 - £37,324 a year
- Hybrid work
- Annual leave
9d
Customer Service Advisor
Aquarius Contact Centres —Dunfermline
- £13.45 an hour
- Part-time
- Hybrid work
- Bilingual
- Customer service
- English
- Work from home
- Flexible schedule
Quick apply
11d
Customer Service Advisor
Eakin Healthcare —Perth
- £26,719.50 a year
- Full-time
- Hybrid work
- Free parking
- Referral programme
Quick apply
2d
Complaint Handler
Castle Water Ltd —Blairgowrie
- £26,000 - £28,000 a year
- Weekend availability
- Hybrid work
- Analysis skills
- Maths
- Organisational skills
- Life insurance
- Sick pay
Quick apply
Priority Services Advisor
SSE —Perth
- £30,684 - £36,666 a year
- Full-time
- Data entry
- Organisational skills
- SharePoint
- Employee discount
2d
Customer Service Advisor - 6 months FTC
SWARCO Group —Tayside Region
- Weekend availability
- Communication skills
- Employee assistance programme
10d
Customer First Adviser
Falkirk Council —Larbert
- £27,761 - £29,246 a year
- Hybrid work
- Databases
- Communication skills
14d
Customer Service Team Leader
Stagecoach —Perth
- £34,056 a year
- Full-time
- Continuous improvement
- Leadership
- Communication skills
Customer Service Advisor
Concentrix —Larbert
- £26,520 a year
- Full-time
- Communication skills
- Employee discount
Key Account Advisor
Castle Water Ltd —Blairgowrie
- £24,349 - £25,500 a year
- Weekend availability
- Hybrid work
- CRM software
- Computer literacy
- Data analysis skills
- Life insurance
- Sick pay
Quick apply
Customer Service Advisor - Dealer Services
Velux Residential —Fife
- Full-time
- Continuous improvement
Customer Support Advisor
Concentrix —Larbert
- £12.75 an hour
- Full-time
- Computer literacy
- English
- Computer skills
- Annual leave
- Employee discount
Enquiries Assistant
Vets Now —Dunfermline
- £22,597.12 a year
- Travel
- Communication skills
- Annual leave
9d
Customer Service & Operations Assistant
RJM Sports —Grangemouth
- £8.00 - £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Employee discount
Quick apply
14d
Team Manager
Nationwide Building Society —Dunfermline
- From £32,800 a year
- Full-time
- Analysis skills
- Team management
- Organisational skills
3d

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Sales/Customer Service Advisor

Moon Bottles
Stirling

Quick apply

Job details

Part-time
From £13 an hour
1 day ago

Benefits

Free parking
Casual dress
Company pension
Work from home
Employee discount
Sick pay
On-site parking

Qualifications

Sales support
Customer service call handling
Inbound customer enquiry call handling
Customer service
Computer literacy
Administrative support experience
Adobe Illustrator
E-commerce
Administrative experience
B2B
B2B sales
Computer skills
Management reporting
Customer support
Customer interaction
Sales and customer service experience
Communication skills

Full job description

Sales & Customer Service Advisor for growing eCommerce Business

Location: Stirling
Pay: £13 per hour
Hours: 15–20 hours per week, with some flexibility based on workload
Job type: Part-time
Workplace: Office and warehouse based

About the role

We are looking for a friendly, motivated and customer-focused B2B Sales Support & Customer Service Advisor to join our growing eco-friendly products business in Stirling.

This varied role combines customer service for B2C and B2B within the business, focussing mainly on B2B sales support and administration. You will help customers from their initial enquiry and quotation through to order completion and after-sales support.

You will be particularly responsible for managing bulk and corporate order enquiries, building positive customer relationships and following up potential sales opportunities in the UK.

As part of a small business, you will have the opportunity to take ownership of the role, contribute ideas and support the company’s continued growth.

Key responsibilities

Respond to customer enquiries by telephone and email promptly and professionally.
Process & manage incoming bulk order requests, including replies, quotations, follow ups and organising orders with the fulfilment team.
Managing B2C Customer service- warranties and returns
Liaise with sales team and SMT in Australia as required.
Prepare accurate quotations and follow up with prospective customers.
Understand each customer’s requirements and recommend suitable products and personalisation options.
Liaise with the operation & fulfilment team to ensure orders are accurate and completed on time.
Maintain clear customer and sales records.
Follow up previous enquiries and identify appropriate sales opportunities.
Resolve customer concerns efficiently while maintaining a high standard of customer care.
Provide after-sales support and help build long-term customer relationships.
Complete general customer service and administrative tasks accurately and on time.
Assist the pick-and-pack fulfilment team during busy periods when required.
Report to the founders on agreed B2B sales and customer service performance measures.

Are you?

Friendly, confident and comfortable speaking with customers by telephone and email.
Organised, dependable and able to manage several enquiries at once.
Customer-focused, with a clear understanding of good service.
Comfortable preparing quotations and following up potential orders.
Accurate in your administration and attention to detail.
Positive, enthusiastic and willing to support colleagues.
Self-motivated and able to work independently when required.
Keen to learn and develop within a growing small business.
Comfortable working in a fast-paced ecommerce and warehouse environment.

Experience and skills

Good computer and email skills are essential.
Strong written and verbal communication skills are essential.
Previous customer service, sales or administrative experience is preferred but not essential.
Experience supporting B2B or corporate customers would be beneficial.
Knowledge of ecommerce systems specifically Shopify would be helpful, although full training will be provided.
Adobe Illustrator or Photoshop experience would be an advantage but is not required.

We welcome applications from candidates beginning their careers as well as those looking for a fresh challenge in a supportive small-business environment.

What we offer

Full training and ongoing support.
The opportunity to develop through clear pathways.
Scope to take ownership of the position and contribute ideas.
A friendly and collaborative working environment.
Opportunities for additional responsibility as the business grows.
Flexible part-time hours based on the needs of the business.

Location requirements

This is an in-person position based at our premises in Stirling. Applicants must be able to commute reliably to Stirling for their agreed working hours.

If you enjoy helping customers, building business relationships and being part of a growing eco-friendly brand, we would be pleased to hear from you

Pay: From £13.00 per hour

Expected hours: No less than 20.0 per week

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking
Sick pay
Work from home

Experience:

Customer service: 1 year (preferred)
Administration: 1 year (preferred)
Adobe Illustrator, Photoshop or Canva: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in dunning, pkn

Sales/Customer Service Advisor

Customer Service Administrator

Customer Solutions Advisor

Customer Service Advisor

Customer Service Advisor

Complaint Handler

Priority Services Advisor

Customer Service Advisor - 6 months FTC

Customer First Adviser

Customer Service Team Leader

Customer Service Advisor

Key Account Advisor

Customer Service Advisor - Dealer Services

Customer Support Advisor

Enquiries Assistant

Customer Service & Operations Assistant

Team Manager

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