Retail customer service representative Work, Jobs in Dunnington, Ery (with Salaries)

Customer Service Advisor
Wren —Barton-upon-Humber
- £27,308 a year
- Customer service
- Microsoft Office
- Organisational skills
- Employee discount
- Gym membership
Quick apply
Customer Service Representative
AAK International —Kingston upon Hull
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Customer Service Advisor
Scania —Kingston upon Hull
- From £27,295 a year
- Part-time
- Travel
- Up to 25% travel
- Employee discount
- Life insurance
Senior Customer Service Advisor
Barclays —Kingston upon Hull
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Customer Service Advisor
Vizion Network Limited —Kingston upon Hull
- £26,234 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Annual leave
12d
Customer Service Assistant
Wickes —Kingston upon Hull
- £8.82 - £12.71 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
4d
Customer Service Coordinator
DFDS UK & Ireland —Immingham
- Monday to Friday
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer and Vessel Services Coordinator
DFDS UK & Ireland —Immingham
- £28,000 - £30,000 a year
- Monday to Friday
- Travel
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply

Related jobs to explore

Based on your search for retail customer service representative

Customer Service Advisor
Business Waste —York
Develop relationships with customers by following up on enquiries; contacting customers via phone and email and developing relationships that last beyond the…
£25,470 a year
Quick apply
Customer Service Advisor
Wren —Barton-upon-Humber
Ability to build rapport and demonstrate empathy when supporting customers. Provide support and guidance to customers throughout different stages of their…
£27,308 a year
Quick apply

I want to receive the latest job alerts for retail customer service representative in dunnington, ery

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

retail customer service representative jobs near dunnington, ery

Customer Service Coordinator jobs in England

Customer Service Coordinator jobs in Remote

Customer Service Coordinator jobs in Manchester

Passenger Service Agent jobs in London

Customer Service Coordinator jobs in Milton Keynes

Customer Service jobs in Milton Keynes

Customer Service Representative jobs in Milton Keynes Mk4

Customer Service jobs in Remote

Customer Service Representative jobs in Redhill

Customer Service Representative jobs in Portchester

Customer Service Representative jobs in Hazel Grove

Civil Service jobs in Leicester

Service Desk Analyst jobs in London

Customer Service Representative jobs in Tangmere

Airport Customer Service jobs in London

Customer Service Representative jobs in Romsey

Civil Service jobs in Newport

Customer Success Manager jobs in Birmingham

Service Desk Analyst jobs in Birmingham

Customer Service Representative jobs in Manchester

Customer Service Advisor

Wren -
Barton-upon-Humber

Quick apply

Job details

Permanent
£27,308 a year

Benefits

Employee discount
Gym membership
Referral programme

Qualifications

Customer service
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

About The Role

We’re looking for a Customer Service Advisor to join our team at The Nest in Barton-upon-Humber!

You’ll play a key role in supporting our customers throughout their journey with Wren. Working across a variety of customer service functions, you'll handle enquiries through multiple channels, take ownership of cases and work collaboratively with internal teams to deliver positive outcomes and exceptional customer service.

You will be a trusted point of contact: ensuring every interaction is handled professionally, efficiently and with care.

This role offers 40 hours per week with a basic salary of £27,308 plus up to £2,000 yearly bonus.

What Wren offer:

Life Assurance after 2 years’ service
Access to Benenden health and discount platform after 1 years of continuous service
Personalised progression plan with clear career opportunities
Individual training budget for personal development
Staff discount on purchasing a kitchen/bedroom after 1 year of continuous service
Eye Care Vouchers
Refer a Friend Scheme
Free onsite gym

Main Responsibilities:

Handle customer enquiries across multiple communication channels, including phone, email and online systems
Take ownership of customer cases from first contact through to resolution
Deliver positive customer outcomes while balancing customer needs and business requirements
Provide support and guidance to customers throughout different stages of their journey
Liaise with internal departments, suppliers and stakeholders to ensure timely resolutions
Maintain accurate and up-to-date customer records and case notes
Identify opportunities to improve customer experience, processes and ways of working
Escalate complex issues appropriately while maintaining ownership of the customer experience
Consistently deliver service in line with company standards and customer expectations

In addition to any other duties, as a responsible person you must ensure that you have read, understood and adhere to polices and procedure relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.

About You

Desired Skills and Knowledge:

Passion for delivering outstanding customer service
Strong problem-solving skills with the ability to take ownership of customer issues
Excellent communication skills, both written and verbal
Ability to build rapport and demonstrate empathy when supporting customers
Strong organisational skills with the ability to prioritise workload effectively
Comfortable working in a fast-paced environment with changing priorities
Good IT skills, including Microsoft Office and customer management systems
Flexible and adaptable approach to different customer service functions
Reliable with excellent attendance and timekeeping
Previous customer service experience is desirable but not essential, as full training will be provided

Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.

About The Company

At Wren we’re passionate about all things kitchens, and now bedrooms too! We are the largest kitchen retailer in the UK. We’re a business that simply doesn’t stand still!

As well as world class training on our products, systems and sales processes, you’ll enjoy working in an industry-leading work place for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed. That’s on top of amazing benefits including uncapped commission and exceptional opportunities to progress your career across our company.

Quick apply

Refine Your Search

retail customer service representative jobs in dunnington, ery

Customer Service Advisor

Customer Service Representative

Customer Service Advisor

Senior Customer Service Advisor

Customer Service Advisor

Customer Service Assistant

Customer Service Coordinator

Customer and Vessel Services Coordinator

Related jobs to explore

I want to receive the latest job alerts for retail customer service representative in dunnington, ery

Explore jobs in more locations

About The Role

About You

About The Company

Jobseeker tools

Employer Tools

Browse

Stay Connected