Service controller Work, Jobs in Dunstable, Bdf (with Salaries)

Senior Operations Coordinator
RSP UK —Bedford
- £32,000 - £34,000 a year
- Full-time
- Supervising experience
- Continuous improvement
- Team management
Quick apply
Repairs Controller
T GILMARTIN LIMITED —Dunstable
- From £28,000 a year
- Weekend availability
- In-person
- Communication skills
Quick apply
3d
Materials Controller
dnata —Luton
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Referral programme
Assistant Crew Controller
TUI Group —Luton
- Weekend availability
- Organisational skills
- Communication skills
6d
Works Technician Process Controller
Anglian Water Services Ltd —Bedford
- £31,756 - £42,873 a year
- Overtime
- Organisational skills
- Computer skills
Dispatcher
Veezu —Luton
- Full-time
- Continuous improvement
- Computer skills
- Communication skills
Publishing Buying & Production Controller
Make Believe Ideas Ltd —Berkhamsted
- Full-time
- Microsoft Word
- Quality control
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
14d
Sales Admin Support
DHL —Luton
- Microsoft Powerpoint
- Microsoft Word
- Oracle
- Annual leave
- Employee assistance programme
3d
Hire Controller
M O'Brien Group —St Albans
- Organisational skills
- Communication skills
Quick apply
Transport planner / controller
Ontime Logistics Europe Ltd —Milton Keynes
- £25,420 - £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Data entry
- Free parking
Quick apply
7d
Fleet Inventory Controller
Luton Borough Council —Luton
- £30,024 - £32,597 a year
- Part-time
- English
- Communication skills
- Relocation assistance
- Annual leave
Material Controller
M Group —Stevenage
- Overtime
- Computer literacy
- Team management
- Travel
- Annual leave
- Employee assistance programme
Operations Administrator - Order Controller - Milton Keynes
Heroes —Milton Keynes
- Monday to Friday
- Warehouse experience
- In-person
- Communication skills
Quick apply
9d
Handyman/woman/Maintenance
acre care services —Bedford
- £13.45 an hour
- Part-time
- Schematics
- Customer service
- English
- Free parking
- Employee discount
Quick apply
5d
Business Support Administrator - Watford
Xeinadin —Watford
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
11d
Unified Comms Manager
Smiths Detection —Hemel Hempstead
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Continuous improvement
Quick apply
Accounts Administrator
WasteKing —Tring
- Full-time
- Customer service
Junior National Account Manager
The Bread Factory —Milton Keynes
- Microsoft Powerpoint
- Business development
- Analysis skills
- Employee discount
12d
Multi-skilled Falconer/Pest Control Technician/Trainee
NBC Environment —Watford
- £26,436.80 - £27,810.00 a year
- Overtime
- In-person
Quick apply
14d
Credit Controller
AJM Healthcare —Milton Keynes
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
12d

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service controller jobs near dunstable, bdf

Senior Operations Coordinator

RSP UK
Bedford

Quick apply

Job details

Permanent | Full-time
£32,000 - £34,000 a year

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

Driving Licence
Resource allocation planning
Operations management
Stakeholder collaboration
Stakeholder liaison
GCSE
Internal department liaison
Microsoft Office Suite
Complaint handling
Supervising experience
Procurement support
Continuous improvement
Team management
Organisational skills
Computer skills
Customer interaction
Multidisciplinary collaboration
Training & development
Communication skills
Time management

Full job description

Job Title: Senior Operations Coordinator

Location: Unit 1 High Barns Farm, Bedford Road, Roxton, Bedfordshire, MK44 3ET

Position duration & Salary details: Permanent Full Time £32k - £34k per annum, + bonus, pension, private healthcare and life cover

Job Summary: The Senior Operations Coordinator is responsible for supporting the Operations Controller in the management and coordination of service and maintenance activities for Suction Excavators and R&G Group products.

This role plays a key part in ensuring the efficient delivery of operational activities, providing guidance and support to the Operations team, and maintaining high levels of customer service. The Senior Operations Coordinator will take a lead role in scheduling, customer communication, complaint resolution, warranty administration, and cross-functional collaboration, whilst supporting the day-to-day supervision of the Operations team.

The role requires excellent organisational, communication and problem-solving skills, with the ability to manage multiple priorities and act as a key point of contact for customers, internal stakeholders, suppliers, and colleagues within RSP Germany.

Main Duties/ Responsibilities:

Support the Operations Controller in the planning, coordination and delivery of service and maintenance activities, ensuring operational efficiency and customer satisfaction.
Maintain and oversee scheduling systems, ensuring service and maintenance activities are accurately planned, communicated and completed within agreed timescales.
Coordinate the allocation of engineers, equipment and resources to meet operational requirements and customer expectations.
Provide day-to-day guidance and support to Operations Coordinators, assisting with workload management, training and the development of team capability.
Support the supervision of the Operations team, promoting high standards of performance, communication and customer service.
Act as an escalation point for customer enquiries, complaints and service-related issues, ensuring concerns are investigated thoroughly and resolved professionally and promptly.
Act as an escalation point for warranty claims liaising with customers, suppliers, Engineering and RSP Germany to ensure timely resolution.
Develop and maintain strong working relationships with customers, suppliers and internal departments to support the smooth delivery of operations.
Liaise closely with RSP Germany regarding technical matters, warranty issues, parts availability, service requirements and operational support.
Review and maintain operational records including work orders, sales orders, quotations, service reports, GoCanvas records and customer feedback.
Monitor the progress of service and maintenance activities, identifying and resolving scheduling conflicts, delays or resource challenges.
Work closely with Engineering, Sales, Finance and Procurement teams to ensure effective communication and coordination of operational activities.
Support procurement activities by helping to ensure the availability of parts, materials and equipment required for service and maintenance work.
Produce operational reports and performance information as required by the Operations Controller and senior management team.
Assist with stock management activities and deputise for the Stock Controller where required.
Support continuous improvement initiatives by identifying opportunities to improve operational processes, customer experience and service delivery.

Qualifications/ Skills and Attributes Required:

GCSE Grade 4 (or equivalent) in English and Maths; administrative, technical or management qualifications are desirable.
Proven experience in an operations, service coordination or senior administrative role, preferably within an engineering, service or technical environment.
Strong organisational and time management skills, with the ability to prioritise workloads and meet deadlines in a fast paced environment.
Experience supporting or supervising colleagues and contributing to team performance.
Excellent verbal and written communication skills, with the confidence to engage with customers, suppliers and internal stakeholders at all levels.
Experience managing customer complaints and delivering effective resolutions.
Understanding of warranty processes and service administration is desirable.
Strong problem-solving and decision-making skills, with the ability to manage complex operational issues.
Proficient in using scheduling software and operational management systems.
Strong computer skills, including proficiency in Microsoft 365 products.
High attention to detail and commitment to delivering quality outcomes.
Ability to work collaboratively across departments and build strong professional relationships.
Knowledge of suction excavators and related products would be advantageous.

Pay: £32,000.00-£34,000.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Application question(s):

Do you hold a full, valid UK driving licence and have regular access to a vehicle for commuting to work?

Work Location: In person

Quick apply

Refine Your Search

service controller jobs in dunstable, bdf

Senior Operations Coordinator

Repairs Controller

Materials Controller

Assistant Crew Controller

Works Technician Process Controller

Dispatcher

Publishing Buying & Production Controller

Sales Admin Support

Hire Controller

Transport planner / controller

Fleet Inventory Controller

Material Controller

Operations Administrator - Order Controller - Milton Keynes

Handyman/woman/Maintenance

Business Support Administrator - Watford

Unified Comms Manager

Accounts Administrator

Junior National Account Manager

Multi-skilled Falconer/Pest Control Technician/Trainee

Credit Controller

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