Customer success manager Work, Jobs in Dunvant, Swa (with Salaries)

Deputy Manager
Iceland —Swansea
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Business Development Manager (BDM) - Swansea- Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Swansea
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Branch Manager
LBS Builders Merchants —Swansea
- Full-time
- Management
- Leadership
- Communication skills
- Employee discount
Quick apply
9d
Store Manager
Card Factory —Swansea
- £32,738.46 a year
- Leadership
- Communication skills
13d
Business Development Manager (BDM) - Neath - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Neath
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager (BDM) - Swansea- Circa 41k Package - 53k OTE Uncapped
Yell —Swansea
- £35,875 - £53,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
5d
Graduate Management Trainee - Swansea
Enterprise Mobility —Swansea
- Full-time
- Sales
- Customer service
- Bachelor's degree
Business Development Manager - Swansea
Deliveroo —Swansea
- Full-time
- Sales
- Restaurant experience
- Communication skills
Assistant Manager
Crew Clothing Mumbles —The Mumbles
- Full-time
- Customer service
- IT
- Communication skills
- Referral programme
Quick apply
14d
Business Development Manager (BDM) - Carmarthen - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Carmarthen
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Area Sales Manager – Swansea (Field Sales)
CreatePay —Swansea
- £32,500 - £40,000 a year
- Sales
- Travel
- Financial services
Quick apply
Business Development Manager
IrvinGQ —Llangeinor
- £55,000 - £65,000 a year
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Quick apply
Assistant Store Manager
Mountain Warehouse —Llanelli
- Full-time
- Customer service
- Merchandising
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
Account Development Manager, Cheshire, Shropshire and North Wales (FTC Until March 2027)
Asahi UK —Swansea
- Full-time
- English
- Travel
7d
Shift Manager
Iceland —Carmarthen
- £11.60 - £12.71 an hour
- Part-time
- Retail management
- Employee discount
- Referral programme
Field-Based Business Development Executive - Swansea
Deliveroo —Swansea
- Full-time
- Sales
- Restaurant experience
- Communication skills
BDM - Swansea
Deliveroo —Swansea
- Full-time
- Sales
- Restaurant experience
- Communication skills
Sales Host
Everlast Gyms —Llanelli
- Weekend availability
- IT
- Employee discount
- Gym membership
Quick apply
Online Manager - Swansea
Morrisons —Swansea
- Employee discount
Quick apply
Field Sales Consultant
Bionic Services Ltd —Swansea
- Full-time
- Sales
- Business development
- Travel
- Annual leave
- Employee assistance programme
Quick apply

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Deputy Manager

Iceland -
Swansea

Apply Now

Job details

Full-time
£31,080 a year

Benefits

Employee discount
Referral programme

Qualifications

Team management
Retail management
Leadership
Communication skills

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business.

As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store.

Key responsibilities include:

Maximise profit:

Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
Focus on delivering great availability and cost controls through excellent processes.
Create a culture of "sell a £, save a £" to maximise store sales and profit.
Deliver on all agreed KPIs.

Engage, develop & retain great people:

Support the Store Manager with Talking Shop and work well with the Talking Shop representative.
Drive team engagement by communicating effectively and showing appreciation and respect for every team member.
Foster an inclusive culture where everyone can be their best at work.
Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.
Manage the team effectively using performance processes and continuous conversations.

Doing the right processes and doing them right:

Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.
Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.
Ensure all cash handling and security policies and processes are fully implemented in the store.
Deliver the best digital service by implementing all "One Best Way" processes in the store through the team.
Ensure legal compliance across all areas to minimise any risk to the business.
Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.

Leadership:

Lead by example to get the best from the team and provide the best service to customers.
Be approachable and respectful to customers and colleagues.
Work together with enthusiasm and take action to reduce waste.
Show consideration for the business and its people.
Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.
Communicate effectively, having regular conversations and listening to understand.
Plan in advance, prioritising key tasks and activities.
Set the pace of the team by being hands-on to deliver a great store.
Solve problems by making the right decisions for the store.
Coach the team by asking the right questions to drive performance and help them be their best.
Delegate tasks at the right time to the right colleagues.
Motivate the team to deliver consistent operational standards.

Required skills & experience:

Proven experience in a retail management role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage priorities.
Customer-focused with a passion for delivering outstanding service.
Strong problem-solving and decision-making abilities.
Flexibility to work across different stores.

What We Offer:

15% discount in all Iceland and The Food Warehouse stores.
33 days holiday (including Bank Holidays).
Christmas vouchers – increasing with length of service.
Refer a Friend scheme.
Christmas saving schemes.
Long service awards.
Option to join a healthcare plan.
Grocery Aid for free and confidential financial, emotional and practical support.
Clear career pathways with opportunities for development and progression.
A supportive and inclusive work environment.

Apply now to join the team and start your Iceland story!

#LI-DG1

Apply Now

Refine Your Search

customer success manager jobs in dunvant, swa

Deputy Manager

Business Development Manager (BDM) - Swansea- Circa 41k Package - 53k OTE Uncapped

Branch Manager

Store Manager

Business Development Manager (BDM) - Neath - Circa 41k Package - 53k OTE Uncapped

Business Development Manager (BDM) - Swansea- Circa 41k Package - 53k OTE Uncapped

Graduate Management Trainee - Swansea

Business Development Manager - Swansea

Assistant Manager

Business Development Manager (BDM) - Carmarthen - Circa 41k Package- 53k OTE Uncapped

Area Sales Manager – Swansea (Field Sales)

Business Development Manager

Assistant Store Manager

Account Development Manager, Cheshire, Shropshire and North Wales (FTC Until March 2027)

Shift Manager

Field-Based Business Development Executive - Swansea

BDM - Swansea

Sales Host

Online Manager - Swansea

Field Sales Consultant

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