PURPOSE OF THE ROLE
The Product Engineer is required to:
· Be the Subject Matter Expert (SME) for our core Rail eyeTrain Safety Systems (GEN6, GENT+, GENT)
· Provide technical input to new tenders, quotes and proposals as required
· Provide technical input to the Petards Technology Centre roadmap
· Responsible for delivery of product specific requirements to deliver a Return on Investment (ROI) for improvements in line with the business objectives.
· Provide technical support and problem solving to diagnose, troubleshoot and resolve system, hardware and software problems.
· Ensure products maintain regulatory compliance in particular Safety Integrity Level (SIL) compliance.
· Produce and maintain technical reports, system schematics and product datasheets
· Ensure methods and test specifications are maintained and controlled for production release to ensure OTD by production.
· Ensure products remain compliant with current and evolving cyber legislation and standards
· Work on their own and make decisions in line with the business needs
· Perform miscellaneous job-related duties as required by the business
KEY WORKING RELATIONSHIPS:
The Product Engineer shall work very closely with all functions of the organisation to make sure our products meet client requirements now and in the future.
The Product Engineer should be actively seeking to make product improvements in line with:
a. The product roadmap set out by the Chief Technical Architect
b. Product performance analysis
c. Company vision and values
The Product Engineer should be looking to make the role cost neutral each year with implemented improvements and external funding.
The Product Engineer shall act as the direct point of contact to the client where appropriate and shall be responsible for actively reporting back to Petards management team. All activities shall be in line with Petard’s SPIRIT values:
· Safety: Ensure client visits to Petards and Petards visits to site are conducted in a safe manner within the scope of HSE policies and requirements. Safety is at the heart of all we do.
· Partnership: Develop a long term and trusted relationship with customers and other partners through collaboration, respect and trust.
· Innovation: Be aware of client (internal and external) needs and changes in landscape to offer alternative technical solutions where practical. Use innovation to develop new business and a market leading position.
· Responsive: Communicate openly with clients and colleagues while delivering on actions and commitments within the agreed timeframes.
· Integrity: Be responsible, considerate, and fair in actions and interactions.
· Talent: Proactively identify and feedback what development and skills can be cultivated that will allow you and the Petards team to offer a service to the client that will exceed expectations.
EXPERIENCE / KNOWLEDGE
As the direct point of contact to our clients, the Product Engineer’s technical knowledge base will be broad and valuable to the business. Additionally, the Product Engineer shall be commercially astute and have experience of delivering on targets and be customer results driven.
QUALIFICATIONS
Degree level qualified in Engineering Discipline: Electronics / Systems Engineering.
OR extensive, relevant and demonstrable experience.
SKILLS ATTRIBUTES
Essential:
· Experience in product development and implementation
· Experience in providing technical support on IP CCTV systems
· Excellent oral, interpersonal and written communication skills as an individual and team player
· Strong time management, self-motivation, and the ability to lead others
· Engineering knowledge and the ability to act as the leader of the group.
· Attention to detail and able to apply a logical and common-sense approach to engineering delivery
· An awareness of the lifecycle of projects and the ability to quantify and manage risk.
· Knowledge of Hardware Electronic system and component Design
· Knowledge of system design for video applications (e.g. H.265, H.264, MJPEG)
· Experience of working with systems using communications protocols. (Ethernet, RS485, RS232, TCP-IP, etc.)
Desirable (not essential):
· Background within the rail technology sector providing a technical support role
· Knowledge of sensor systems / products.
· Knowledge of Software development and testing C++ / C*, JIRA, SVN,
· Experience of the whole product lifecycle (concept generation, concept demonstration, development, production and in-service support).
· Knowledge of Safety Integrity Level (SIL) 1 and 2
SPECIFIC RESPONSIBILITIES
Specific responsibilities include:
· Duties as outlined in the above role description
· Such other duties as Petards may from time to time reasonably require
The core working hours will be Monday to Friday 9am to 5pm however working at client locations as well as weekend or nightshift working may be required as part of this role in order to meet client expectations
NO AGENCIES
Work Location: In person
