Front office manager Work, Jobs in Durham (with Salaries)

Front Office Manager
Delta Hotels by Marriott Newcastle —Newcastle upon Tyne
- Full-time
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Guest Services Manager
Front Office - HBH Newcastle —Newcastle upon Tyne
- £30,160 a year
- 12 hour shift
- Hospitality
- Management
- English
Quick apply
MultiSkilled host
CBRE —Darlington
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Employee discount
Receptionist
Seaham Hall —Seaham
- Part-time
- Hospitality
- Microsoft Office
- Organisational skills
- Free parking
- Employee discount
Quick apply
3d
Restaurant Shift / Floor Manager
Washington —Washington
- £13.37 an hour
- Full-time
- Quick service & fast food restaurant
- Restaurant experience
Quick apply
Supervisor
Milligans Bakery —Wallsend
- £12.81 an hour
- Part-time
- Management
- In-person
- Leadership
Quick apply
Night Porter
Dalata —Newcastle upon Tyne
- Part-time
- Bar
- English
- Hotel
- Employee assistance programme
Quick apply
7d

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Hotel Duty Manager - Ramside Hall Hotel
Ramside Hall Hotel —Durham
We are looking for someone who thrives in a fast-paced environment, with at least 1 years’ experience of working in a similar role, within luxury hotel.
Quick apply
14d
Guest Services Manager
St Cuthbert's Hospice —Durham
You will need to possess a Hotel services and management qualification, Food hygiene certificate, NCQ level 3 in catering and or hospitality,.
£29,376 - £36,697 a year
Quick apply
6d

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Front Office Manager

Delta Hotels by Marriott Newcastle -
Newcastle upon Tyne

Quick apply

Job details

Full-time

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service

Full job description

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

Free Meals on Duty: Enjoy complimentary meals while at work.
Uniform Provided: A professional uniform is supplied for all employees.
Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
Pension Scheme: Participation in The People’s Pension.
Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities: Here's what your journey with us entails:

Oversee daily operations of guest services, ensuring smooth and efficient service.
Manage and train guest service staff, providing guidance and support to maintain high standards of customer service.
Coordinate guest check-ins and check-outs, ensuring accuracy and efficiency.
Handle guest inquiries and complaints professionally, resolving issues promptly.
Monitor and maintain cleanliness and organization in all guest service areas.
Ensure compliance with safety and hygiene protocols to maintain a safe environment.
Maintain accurate records of guest interactions, transactions, and staff performance.
Assist with inventory management and ordering supplies as needed.
Implement improvements based on guest feedback to enhance their experience.
Collaborate with other departments to fulfil guest requests and ensure smooth operations.

Safety and Company Policies:

Follow all company and safety and security policies and procedures.
Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
Complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Communicate with others using clear and professional language.
Develop and maintain positive working relationships with others.
Support the team to reach common goals.
Listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.

Preferred Qualifications:

Related Work Experience: At least 1 year of related work experience in a customer service role.

Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!

INDFOH

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front office manager jobs in durham

Front Office Manager

Guest Services Manager

MultiSkilled host

Receptionist

Restaurant Shift / Floor Manager

Supervisor

Night Porter

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