Hardware engineer Work, Jobs in Eaglescliffe, Dur (with Salaries)

IT Support Engineer
ADNS Group —Middlesbrough
- £27,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation
Amazon UK Services Ltd. —Stockton-on-Tees
- Full-time
- Computer Science
- Up to 50% travel
- Java
Manufacturing Project Engineering Manager
Caterpillar —Skinningrove
- £66,100 - £70,000 a year
- Full-time
- Engineering
- Analysis skills
- Project management
- Employee assistance programme
10d
Design Engineer (Hartlepool)
JDR Cable Systems —Hartlepool
- AutoCAD
- CAD
- Engineering
Automation Engineer - DeltaV
FUJIFILM Biotechnologies —Billingham
- Full-time
- Programmable logic controllers
Mechanical Design Engineer
Filtronic —Sedgefield
- Full-time
- Hybrid work
- CAD
- Engineering
- System design
Quick apply

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Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation
Amazon UK Services Ltd. —Stockton-on-Tees
The role involves immersive field work to experience operator challenges firsthand, then driving engineering improvements that enhance system reliability…
IT Support Engineer
ADNS Group —Middlesbrough
Deliver exceptional customer service and demonstrate the ability and desire to go ‘above and beyond’ for our customers. Support project delivery as required.
£27,000 - £30,000 a year
Quick apply

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IT Support Engineer

ADNS Group
Middlesbrough

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year

Benefits

Free parking
Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
Help desk

Full job description

IT Support Engineer

ADNS Group are currently looking for an enthusiastic, driven and confident individual to join our expanding Technical Support Team. This fantastic opportunity involves providing technical support to our customers throughout the North East

Role Overview

Based at our Middlesbrough Office, and customer offices you will;

Provide remote & onsite technical support
Ensure all support tickets are logged in our Customer Relationship Management system
Keep the customer regularly updated with issue resolution progress
Work in collaboration with colleagues on major incident recovery
Proactively identify potential problems and issues on customer sites
Identify opportunities to implement improved solutions
Deliver exceptional customer service and demonstrate the ability and desire to go ‘above and beyond’ for our customers
Share technical knowledge and contribute articles to the knowledgebase
Complete research, testing, and development on imminent technologies
Engage in ongoing training and gain technical qualifications
Project delivery

Core Responsibilities: -

· Provide excellent customer service

· Respond and resolve support tickets received via telephone, email and in person

· Remote Support of IT and Telecoms Systems

· Build, configuration and support hardware

· Ensure all support tickets are updated daily

· Ensure asset registers are accurate and up to date

· Provide onsite support as / when required

· Provide out of hours support as / when required

· Deliver equipment to customers

· Complete monthly backup checks

· Complete weekly server checks

· Update Knowledge Base

· Support project delivery as required

· Ensure support documentation is complete and up to date

· Ensure KPI’s are achieved for Service Delivery

· Follow all company and department policies and procedures

· Any other tasks assigned via a senior member of staff

Job Types: Full-time, Permanent

Pay: £27,000.00-£30,000.00 per year

Benefits:

Company pension
Free parking
Life insurance
On-site parking
Sick pay

Work Location: In person

Quick apply

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hardware engineer jobs in eaglescliffe, dur

IT Support Engineer

Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation

Manufacturing Project Engineering Manager

Design Engineer (Hartlepool)

Automation Engineer - DeltaV

Mechanical Design Engineer

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