Hardware support engineer, amazon robotics robotics delivery & packaging innovation Work, Jobs in Eaglescliffe, Dur (with Salaries)

IT Support Engineer
ADNS Group —Middlesbrough
- £27,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
Field Service Engineer
Servibox LTD —Durham
- £30,000 - £36,000 a year
- Full-time
- IT
- In-person
- Communication skills
- Annual leave
Quick apply
Infrastructure and Network Engineer
Waterstons —Durham
- £27,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Sick pay
8d
Stores Inspector - Teesside
Draken —Teesside
- Driving
- IT
Design Engineer (Hartlepool)
JDR Cable Systems —Hartlepool
- AutoCAD
- CAD
- Engineering
Applications Scientist/Engineer (m/f/d)
Bruker —Durham
- Word processing
- Data analysis skills
- English
EUC Engineer
HC-One - Strategy —Darlington
- Scripting
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Automation Engineer - DeltaV
FUJIFILM Biotechnologies —Billingham
- Full-time
- Programmable logic controllers
Licensed Aircraft Engineer B1.1
Draken —Teesside
- Computer literacy
- Supervising experience
- Team management
Senior Heat Pump Engineer
Geowarmth —Durham
- £35,000 - £45,000 a year
- Annual leave
Quick apply
Heat Pump Installer
Geowarmth —Durham
- £30,000 - £40,000 a year
- Monday to Friday
- Plumbing
- Annual leave
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Mechanical Design Engineer
Filtronic —Sedgefield
- Full-time
- Hybrid work
- CAD
- Engineering
- System design
Quick apply
Heating & Plumbing Engineer
Geowarmth —Durham
- £22,000 - £28,000 a year
- Plumbing
- In-person
- Annual leave
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hardware support engineer, amazon robotics robotics delivery & packaging innovation jobs near eaglescliffe, dur

IT Support Engineer

ADNS Group
Middlesbrough

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year

Benefits

Free parking
Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
Help desk

Full job description

IT Support Engineer

ADNS Group are currently looking for an enthusiastic, driven and confident individual to join our expanding Technical Support Team. This fantastic opportunity involves providing technical support to our customers throughout the North East

Role Overview

Based at our Middlesbrough Office, and customer offices you will;

Provide remote & onsite technical support
Ensure all support tickets are logged in our Customer Relationship Management system
Keep the customer regularly updated with issue resolution progress
Work in collaboration with colleagues on major incident recovery
Proactively identify potential problems and issues on customer sites
Identify opportunities to implement improved solutions
Deliver exceptional customer service and demonstrate the ability and desire to go ‘above and beyond’ for our customers
Share technical knowledge and contribute articles to the knowledgebase
Complete research, testing, and development on imminent technologies
Engage in ongoing training and gain technical qualifications
Project delivery

Core Responsibilities: -

· Provide excellent customer service

· Respond and resolve support tickets received via telephone, email and in person

· Remote Support of IT and Telecoms Systems

· Build, configuration and support hardware

· Ensure all support tickets are updated daily

· Ensure asset registers are accurate and up to date

· Provide onsite support as / when required

· Provide out of hours support as / when required

· Deliver equipment to customers

· Complete monthly backup checks

· Complete weekly server checks

· Update Knowledge Base

· Support project delivery as required

· Ensure support documentation is complete and up to date

· Ensure KPI’s are achieved for Service Delivery

· Follow all company and department policies and procedures

· Any other tasks assigned via a senior member of staff

Job Types: Full-time, Permanent

Pay: £27,000.00-£30,000.00 per year

Benefits:

Company pension
Free parking
Life insurance
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

hardware support engineer, amazon robotics robotics delivery & packaging innovation jobs in eaglescliffe, dur

IT Support Engineer

Field Service Engineer

Infrastructure and Network Engineer

Stores Inspector - Teesside

Design Engineer (Hartlepool)

Applications Scientist/Engineer (m/f/d)

EUC Engineer

Automation Engineer - DeltaV

Licensed Aircraft Engineer B1.1

Senior Heat Pump Engineer

Heat Pump Installer

Mechanical Design Engineer

Heating & Plumbing Engineer

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