Process lead Work, Jobs in East Grinstead, Wsx (with Salaries)

Operational Excellence & Process Improvement Lead
Communitas Clinics —Croydon
- £31,049 a year
- Full-time
- Administrative experience
- Human resources
- In-person
Quick apply
12d
Business Analyst/Process Improvement Lead
OPUS TECHNOLOGY —Reigate
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- System design
- Continuous improvement
- AI
- Life insurance
- Referral programme
Quick apply
Finance Change Lead
1st Central —Haywards Heath
- Up to £70,000 a year
- Microsoft Excel
- ERP systems
- Microsoft Office
Commissioning Lead (EICA or Process)
MWHTreatment —Falmer
16h
Data Enrichment Manager
Somerset Bridge Group —East Grinstead
- Up to £90,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Maths
- Annual leave
- Referral programme
Quick apply
Head of Operations
GPP —Redhill
- £70,000 - £75,000 a year
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
- Free parking
Quick apply
3d
Senior HR Advisor (Employee Relations)
OCS Group —Crawley
- Human resources
Quick apply
Accounts Payable Supervisor
Fender —East Grinstead
- Microsoft Excel
- ERP systems
- Accounting
- Annual leave
4d
Professional Lead - Human Resources
Sussex Community NHS Foundation Trust —Brighton
- £57,528 - £64,750 a year
- Part-time
- Human resources
- Leadership
9h
Production Supervisor
Nyetimber Ltd —Crawley
- £39,000 - £42,000 a year
- Full-time
- English
- Supervising experience
- In-person
Quick apply
Continuous Improvement Lead
Elekta —Crawley
- English
- Travel
- Agile
- Annual leave
- Work from home
SEND Schools Commissioning & Delivery Lead
Excelcare Holdings —Bromley
- £65,000 - £72,000 a year
- Full-time
- Project management
- Travel
- Organisational skills
- Employee discount
- Referral programme
Quick apply
11d
First Response Team Lead
Uptime Solutions —Crawley
- Full-time
- Customer service
- Windows
- Microsoft Office
12d
Reviewing Officer
Brighton & Hove City Council —Brighton
- £57,755 - £63,123 a year
- Full-time
- Presentation skills
- AI
6d
Asset Manager
EDF Energy —Edenbridge
- Data analysis skills
- Maintenance
- Travel
6d
Replenishment Assistant
World Duty Free Group —Gatwick Airport
- Full-time
- English
Quick apply
HR Business Partner UK & Ireland
Red Handling UK —Gatwick Airport
- £50,000 - £60,000 a year
- Full-time
- Management
- English
- Project management
- Free parking
Quick apply
10d
Parking Supervisor - Three Bridges Train Station. Full Time, Days.
APCOA PARKING (UK) LTD —Crawley
- £28,080 a year
- Weekend availability
- Customer service
- Supervising experience
- Continuous improvement
Quick apply
10d
Operations Manager: Finance and Business Systems
Imberhorne School —East Grinstead
- £39,862 - £42,839 a year
- Full-time
- Organisational skills
- In-person
- School
Quick apply
3d
Lead Digital Trainer
Kent and Medway Mental Health NHS Trust —Maidstone
- £39,959 - £48,117 a year
- Full-time
- Customer service
- Travel
- IT
3d

I want to receive the latest job alerts for process lead in east grinstead, wsx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

process lead jobs near east grinstead, wsx

Operational Excellence & Process Improvement Lead

Communitas Clinics -
Croydon

Quick apply

Job details

Permanent | Full-time
£31,049 a year
12 days ago

Qualifications

Adobe Captivate
Administrative experience
Quality assurance
Human resources
Communication skills
Teaching

Full job description

ROLE TITLE: Operational Excellence & Process Improvement Lead

REPORTS TO: Head Of Operational Excellence
LOCATION: Hybrid (Head Office + service sites)

JOB PURPOSE

This role is responsible for driving consistency, quality, and efficiency across administrative teams at Communitas.

The post holder will act as a subject matter expert in administrative processes and systems, identifying variation, simplifying workflows, and ensuring consistent adoption across all services.

Training is used as a tool to embed standard ways of working, not as a standalone function.

The role requires someone who can translate real operational processes into practical, usable training, and confidently support teams to adopt and sustain improved ways of working.

KEY RESPONSIBILITIES

1. Process Standardisation & Improvement

Identify inconsistencies and inefficiencies in administrative processes across services
Define and document clear, standardised ways of working (SOPs)
Work with operational leads to implement and embed improvements
Simplify complex workflows into practical, repeatable steps

2. Training Delivery (Applied, Not Theoretical)

Deliver practical, process-driven training for new and existing staff
Lead onboarding programmes that ensure staff can perform core admin functions confidently
Deliver refresher and targeted training where performance gaps are identified
Adapt training to reflect real service pressures and workflows, not ideal scenarios

3. Capability Building & Behaviour Change

Build admin team confidence, competence, and accountability
Provide hands-on coaching and follow-up support, not just one-off training sessions
Challenge inconsistent practices and reinforce standard approaches
Support managers in addressing performance gaps linked to process adherence

4. Systems & Workflow Expertise

Act as a key user of administrative systems (e.g. patient management systems)
Ensure training reflects how systems are actually used in practice
Identify and resolve common system-related issues impacting workflow

5. Cross-Team Consistency

Work across clusters to ensure one consistent approach to administration
Collaborate with Service Managers and Leads to align processes and expectations
Reduce variation in how services operate

6. Quality & Continuous Improvement

Monitor adherence to agreed processes
Identify risks, gaps, and areas for improvement
Use feedback and observation to continuously refine training and processes
Support audits and quality assurance activities

ESSENTIAL SKILLS

Ability to simplify complex processes into clear, practical steps
Strong communication skills with confidence to challenge and influence others
Ability to build credibility with operational teams
Highly organised with strong attention to detail
Confident delivering training in both group and 1:1 settings
Problem-solving mindset with a focus on practical solutions
Ability to work independently across multiple services

ESSENTIAL EXPERIENCE

Experience working in an administrative or operational environment
Experience improving or standardising processes, not just following them
Experience training, coaching, or supporting colleagues in real work settings
Experience working across multiple teams or departments
Experience using administrative or patient management systems

DESIRABLE (BUT IMPORTANT SIGNALS)

Experience working in healthcare or similar regulated environments
Experience supporting onboarding or induction programmes
Experience identifying performance gaps and implementing improvements

WHAT SUCCESS LOOKS LIKE

Administrative processes are consistent across services
New starters become effective more quickly
Teams follow clear, standard ways of working
Reduced errors, duplication, and confusion
Managers report improved admin performance and reliability

KEY BEHAVIOURS REQUIRED

Comfortable working in messy, inconsistent environments
Willing to challenge existing ways of working constructively
Focused on practical outcomes, not theory
Resilient when facing resistance to change
Takes ownership of problems and drives solutions

This role is not suited to candidates whose experience is primarily within corporate learning and development without direct operational process ownership.

Pay: £31,049.00 per year

Work Location: In person

Quick apply

Refine Your Search

process lead jobs in east grinstead, wsx

Operational Excellence & Process Improvement Lead

Business Analyst/Process Improvement Lead

Finance Change Lead

Commissioning Lead (EICA or Process)

Data Enrichment Manager

Head of Operations

Senior HR Advisor (Employee Relations)

Accounts Payable Supervisor

Professional Lead - Human Resources

Production Supervisor

Continuous Improvement Lead

SEND Schools Commissioning & Delivery Lead

First Response Team Lead

Reviewing Officer

Asset Manager

Replenishment Assistant

HR Business Partner UK & Ireland

Parking Supervisor - Three Bridges Train Station. Full Time, Days.

Operations Manager: Finance and Business Systems

Lead Digital Trainer

I want to receive the latest job alerts for process lead in east grinstead, wsx

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected