Risk & credit occupations Work, Jobs in East Hampshire, Ham (with Salaries)

Quality Assurance and Operational Risk Specialist
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Enterprise Risk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
2d
European Credit Manager - 12 month FTC
TaylorMade Golf Company —Basingstoke
- Full-time
- Microsoft Excel
- Oracle
- Sales
Pricing Analyst
Allianz —Guildford
- £41,000 - £43,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Maths
- Employee discount
2d
Senior Pricing Analyst
Allianz —Guildford
- £50,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- AI
- Employee discount
Reinsurance Analyst
Gallagher Re —Lee
- Microsoft Powerpoint
- Microsoft Excel
- English
Digital Trading Trainee Underwriter
Zurich Insurance —Chichester
- £26,227.50 - £28,000.00 a year
- Part-time
- Financial services
- Communication skills
- Flexible schedule
Underwriter - FTC
BMW —Farnborough
- Every weekend
- Analysis skills
- Financial services
- Communication skills
Underwriter - SME
BMW —Farnborough
- Every weekend
- Analysis skills
- Financial services
- Communication skills
Underwriter
BMW —Farnborough
- Every weekend
- Communication skills
7d
Lead Portfolio Analyst
Tempcover —Fleet
- Full-time
- Hybrid work
- Azure
- Management
- SQL
- Work from home
- Employee assistance programme
Quick apply
Part-qualified Trainee Actuary
First Actuarial —Basingstoke
- Hybrid work
- Employee stock purchase plan
- Life insurance
Pensions Actuarial Consultant (Winchester)
Lane Clark & Peacock —Winchester
- Hybrid work
- Supervising experience
- Communication skills
- Annual leave
- Employee discount
Capital Planning Actuary (12 Month FTC)
Quilter —Southampton
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
3d
Actuary
First Actuarial —Basingstoke
- Hybrid work
- Employee stock purchase plan
- Life insurance
Nearly / Newly Qualified Actuary
First Actuarial —Basingstoke
- Hybrid work
- Employee stock purchase plan
- Life insurance
Scheme Actuary
First Actuarial —Basingstoke
- Hybrid work
- Leadership
- Employee stock purchase plan
- Life insurance

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Enterprise Risk Analyst
Castle Trust Bank —Basingstoke
Free access to BHSF Rise EAP to support colleague health and wellbeing. Support oversight activities across a range of enterprise-wide risk disciplines.
Quick apply
2d
Senior Enterprise Risk Analyst
Atos —Balham
Support risk workshops, risk assessments, and control reviews across the business. Coordinate risk governance activities, including meeting preparation, minutes…

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Quality Assurance and Operational Risk Specialist

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time

Qualifications

Business processes
Quality assurance
Root cause analysis
Communication skills

Full job description

Quality Assurance and Operational Risk Specialist

“Drive better customer outcomes. Strengthen controls. Make a real impact.”

At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

This role is based in Basingstoke on a hybrid 3 days a week office vs 2 days at home. Please note during probation there will be requirement to be in the office more whilst getting up to speed.

The role and what you’ll lead and deliver:

Castle Trust Bank is looking for a detail-oriented and analytically minded Quality Assurance & Operational Risk Specialist to join our growing team.

This is an exciting opportunity to play a key role within the First Line of Defence, supporting the effective operation of Quality Assurance and Operational Risk frameworks across the business. You will help ensure that operational processes are delivered consistently, risks are identified early, and customer outcomes remain at the heart of everything we do.

Working closely with Operations, Risk and Compliance teams, you will use data, insight and robust oversight to identify control weaknesses, support remediation activity and drive continuous improvement across the Bank.

You will:

Quality Assurance

Conduct quality assurance reviews across operational processes using agreed methodologies.
Complete call, case and process assessments to evaluate customer outcomes, regulatory compliance and process adherence.
Participate in calibration activities to ensure consistency and accuracy of QA assessments.
Identify trends, themes and emerging risks through QA reviews.
Provide clear, constructive and evidence-based feedback to support performance improvement.
Maintain accurate records of QA findings in line with governance requirements.
Support the production of management information and reporting through accurate data capture and analysis.
Contribute to the continuous enhancement of QA frameworks, processes and templates.

Operational Risk

Support the day-to-day delivery of First Line Operational Risk activities.
Assist with: Incident and breach logging, Issue assessment and triage, Root Cause Analysis (RCA), Remediation tracking, Evaluation of remediation effectiveness
Ensure incidents and issues are accurately recorded and escalated where appropriate.
Monitor remediation progress and highlight overdue or at-risk actions.
Identify recurring issues, emerging risks and control weaknesses across the business.
Support colleagues in understanding and managing operational risks.
Contribute to thematic reviews, analysis and reporting.

Governance & Stakeholder Support

Produce high-quality management information and reporting for governance forums.
Collaborate closely with Operations, Risk and Compliance teams.
Provide meaningful data and insight to support decision-making.
Support internal audits, regulatory reviews and assurance activities where required.

What you’ll bring:

We are looking for someone who thrives in a governance-driven and regulated environment and has a strong customer and outcomes-focused mindset. You will be naturally curious and driven by data and insight and comfortable providing constructive challenge and seeing issues through to resolution.

In addition you will have the following experience:

Experience within Quality Assurance, Operational Risk, Risk & Control, Operational Oversight or similar functions in a regulated environment.
Experience of First Line risk in a FCA regulated environment.
Strong understanding of operational processes, controls and risk management principles.
Experience identifying trends, root causes and process improvement opportunities.
Strong communication and stakeholder engagement skills.
Experience producing management information and reporting.
Excellent analytical and problem-solving capabilities.
Strong attention to detail and commitment to accuracy.

Why join Castle Trust Bank?

Competitive salary
Performance bonus (based on individual and company performance)
Generous contributory pension through Hargreaves Lansdown
Life Assurance
25 days’ holiday + option to buy/sell 5 days
Additional paid volunteering day
Private healthcare through Equipsme (includes cash back for Dental and Optical treatment)
Free access to BHSF Rise EAP to support colleague health and wellbeing
Gym discounts
Season ticket travel loans (if applicable)
A supportive, inclusive culture where your work has real impact

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

risk & credit occupations jobs in east hampshire, ham

Quality Assurance and Operational Risk Specialist

Enterprise Risk Analyst

European Credit Manager - 12 month FTC

Pricing Analyst

Senior Pricing Analyst

Reinsurance Analyst

Digital Trading Trainee Underwriter

Underwriter - FTC

Underwriter - SME

Underwriter

Lead Portfolio Analyst

Part-qualified Trainee Actuary

Pensions Actuarial Consultant (Winchester)

Capital Planning Actuary (12 Month FTC)

Actuary

Nearly / Newly Qualified Actuary

Scheme Actuary

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