Crm manager Work, Jobs in East Leake, Ntt (with Salaries)

CRM Manager
Riviera Travel —Burton-On-Trent
- £55,000 a year
- Full-time
- Communication skills
Quick apply
14h
Global CRM & Lifecycle Manager (MC621)
Triumph Motorcycles —Hinckley
- Full-time
- Marketing
- Annual leave
- Employee discount
CRM Manager
Dunelm —Leicester
- Continuous improvement
Business Development Consultant
Toomey Leasing Group —Derby
- Up to £35,000 a year
- Full-time
- Sales
- Business development
- Organisational skills
Business Development Executive
Service Innovation Group UK —Derby
- £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Annual leave
- Employee assistance programme
Internal Account Manager
Mediq —Castle Donington
- £30,000 a year
- Microsoft Office
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
Senior Sales Executive (Saas Solutions)
Microlise —Nottingham
- From £65,000 a year
- Sales
- Salesforce
- Communication skills
- Employee assistance programme
13d
Account Manager
Swytch Graphics Ltd —Leicester
- From £29,000 a year
- Full-time
- Customer service
- Project management
- Organisational skills
- Profit sharing
Quick apply
14d
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Sales
- ERP systems
- IT
Quick apply
Account Manager - Public Sector
Experian —Nottingham
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
Account Manager - Public Sector
Experian Information Solutions —Nottingham
- Full-time
- Hybrid work
- Communication skills
- Annual leave
ICT Systems Officer
Inspire: Culture, Learning & Libraries —Nottingham
- £34,433 - £39,152 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
7d
Account Manager
Commify —Nottingham
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Business development
- Annual leave
Quick apply
6d
Field Sales Representative (KBB)
Cosentino —Nottingham
- £40,000 - £42,000 a year
- Sales
- Salesforce
- Merchandising
Quick apply
Key Account Manager
Assystem —Derby
- CRM software
- Engineering
- Business development
- Annual leave
- Referral programme
Enterprise Account Manager
The Barcode Warehouse Ltd —Newark-on-Trent
- From £50,000 a year
- Full-time
- CRM software
- Sales
- Presentation skills
- Employee assistance programme
- Sick pay
Quick apply
12d
Marketing Manager
CM8 Digital Agency Ltd —Nottingham
- £4,200 - £5,800 a month
- Full-time
- CRM software
- Business development
- Project management
- Free parking
Quick apply
11d
Account Manager - Benelux & Nordics
Cubis Systems —Nottingham
- Full-time
- Civil engineering
- Sales
- Customer service
- Referral programme
Quick apply
Marketing & Communications Assistant
Caress Manufacturing Limited —Hinckley
- Full-time
- Hybrid work
- CRM software
- Marketing
- Salesforce
- Sick pay
Quick apply
Account Manager (Waste Management)
Stadia Group Limited —Enderby
- £30,000 - £40,000 a year
- Full-time
- Sales
- Business development
- Organisational skills
- Health & wellbeing programme
Quick apply
14d

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CRM Manager

Riviera Travel -
Burton-On-Trent

Quick apply

Job details

Full-time
£55,000 a year
14 hours ago

Qualifications

Communication skills

Full job description

Role Purpose

As CRM Manager, you’ll lead key strategic marketing initiatives and activities across various CRM channels, including Email and Direct Mail. Managing a team of three, you’ll drive customer engagement and deliver both short- and long-term business goals across the UK, Ireland & US consumer markets.

You’ll execute the planning, coordination and implementation of personalised and autonomous customer journeys to enhance lifetime value.

You’ll plan, evolve and coordinate a strategy of tactical and nurture Direct Mail print activity, driving ROI and customer retention, utilising testing, data modelling and programmatic activity. You’ll use an analytical approach to forecast performance and segment strategically.

You’ll collaborate with departments across the full marketing spectrum, ensuring all activity is well-integrated cross-channel, and supports commercial and critical business goals.

All of your activity will be data-driven, meticulously planned, budgeted effectively, delivered to a high standard, and measured against core commercial KPIs.

Key Responsibilities

Lead on the planning and delivery of various strategic initiatives across CRM channels, cultivating and delivering roadmaps of customer lifecycle journeys and optimisations.
Agree and establish KPIs for activations by forecasting and prioritising effectively. You’ll monitor performance to drive measurable improvements across database growth, engagement, retention and opt-out rates.
Provide regular reports and updates to stakeholders and be able to demonstrate how performance relates to wider business goals. You’ll ensure all results/ learnings are turned into practical actions that refine and strengthen future activity.
Ensure well-scheduled and well-organised delivery of projects to time.
Establish and implement new CRM programmes across the US consumer market, driving towards market growth and supporting customer nurture.
Forecast, plan and deliver key Direct Mail strategic initiatives.
Manage the Direct Mail marketing budget and ensure all buying is optimised for ROI and quality.
Build and manage customer lifecycle strategies to drive additional bookings.
Leverage customer data to improve enquirer conversion through optimised journeys and new initiatives.
Utilise AI tools to enhance personalisation and automation.
Collaborate with key stakeholders and ensure all content aligns with wider campaigns, messaging and business goals.
Work with designers, copywriters and print suppliers to regularly innovate the creative, format and messaging; well-tailored to target audience.
Stay up-to-date with competitor and industry developments, to ensure content is always on brand, optimised for outcome, and has a high degree of accuracy guaranteed.
Seek and initiate continuous improvements in production processes and workflows.
Use customer insights to influence communications and improve engagement.
Research and recommend key CRM developments and advances (such as new technology, products, approaches) and make recommendations to improve overall CRM performance.
Act as a guardian of GDPR and contact permissions.
Working with the Senior CRM Manager, you’ll input into the broader growth strategy, including developments across loyalty programs and transformational business change in technology.
Coach and develop a high-performing CRM team.
Promote a collaborative and engaging working environment.

Skills, Experience & Qualifications

Proven experience in planning, building and evaluating CRM programmes.
A strong understanding of customer and data-driven marketing principles.
Commercial acumen and creative CRM expertise.
Excellent communication and stakeholder management skills.
Experience in building and managing relationships with a diverse range of senior stakeholders.
Ability to work effectively under pressure, capable of managing multiple projects simultaneously in a fast-paced and agile environment.
Highly organised, and experienced in planning and delivering campaigns/activations to agreed objectives within a set timeframe.
Analytical mindset and attention to detail.

Quick apply

Refine Your Search

crm manager jobs in east leake, ntt

CRM Manager

Global CRM & Lifecycle Manager (MC621)

CRM Manager

Business Development Consultant

Business Development Executive

Internal Account Manager

Senior Sales Executive (Saas Solutions)

Account Manager

Account Manager

Account Manager - Public Sector

Account Manager - Public Sector

ICT Systems Officer

Account Manager

Field Sales Representative (KBB)

Key Account Manager

Enterprise Account Manager

Marketing Manager

Account Manager - Benelux & Nordics

Marketing & Communications Assistant

Account Manager (Waste Management)

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