Front desk manager Work, Jobs in East London, Gtl (with Salaries)

Guest Service Manager- Assistant Front Office Manager
Holiday Inn Express London-Excel —East London
- £34,711.94 a year
- Full-time
- Hotel
- Organisational skills
- Guest services
- Free parking
- Employee assistance programme
Quick apply
5h
Front Office Manager
Andaz Liverpool Street —London
- £49,700 a year
- Full-time
- Hospitality
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
11d
Lead Receptionist
BidvestNoonan —London
- £40,800 a year
- Full-time
- Customer service
- Front desk
- Employee discount
Quick apply
Front Desk Manager - Aloft by Marriott London Excel
Marriott International, Inc —London
- Full-time
- No experience needed
- Hotel
- Front desk
6d
Reception Manager
IMPERIAL LONDON HOTELS —London
- £34,420.00 - £38,507.92 a year
- Full-time
- Culinary experience
- Hotel
- In-person
- Profit sharing
- Health & wellbeing programme
Quick apply
Front Office Manager
Bvlgari Hotel London - Front Office —London
- Full-time
- Customer service
- English
- Hotel
Quick apply
4d
Head Concierge - London, W11
Encore —London
- £35,000 - £40,000 a year
- Customer service
- Communication skills
- Hotel experience
- Annual leave
- Employee discount
Quick apply
8d
Assistant Front Office Manager
Marriott International, Inc —London
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
10d
Assistant Front Office Manager - London Marriott Hotel Regents Park
Marriott International, Inc —London
- £36,157.80 a year
- Full-time
- Microsoft Outlook
- Hotel
- Front desk
- Employee discount
- Referral programme
Reception Manager
Crowne Plaza Docklands —London
- Weekend availability
- Microsoft Office
- Hotel
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Front Office Duty Manager
Hyatt Place London Heathrow Airport —London
- Full-time
- Hotel
- Front desk
- Leadership
- Employee assistance programme
- Employee discount
Guest Service Manager
The Hoxton —London
- Full-time
- Hotel
- Front desk
- Restaurant
- Life insurance
Quick apply
7d
Guest Experience Manager, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Guest services
- Leadership
- Employee assistance programme
- Sick pay
Reception Manager
Dysart Surgery —Bromley
- From £28,000 a year
- Part-time
- GP surgery experience
- Administrative experience
- Supervising experience
- Annual leave
- Flexible schedule
Quick apply
Front of House Team Leader
Thistle —London
- £14.66 an hour
- Full-time
- Hotel
- Employee discount
- Referral programme
Quick apply
14d
Reception Manager
The Guardsman Hotel —London
- £36,400 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
- Referral programme
Quick apply
Front Office Manager (maternity cover)
St Martins Lane Hotel —London
- Weekend availability
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
5d
Lead Client Care Associate (Head receptionist) - Highgate
Hello Vet —London
- £30,000 - £36,000 a year
- Weekend availability
- Administrative experience
- Front desk
- IT
- Employee assistance programme
Lead Receptionist
Bupa Dental Care —London
- Full-time
- Front desk
- In-person
- Leadership
- Employee assistance programme
- Employee discount
13d
Front Office Team Leader
PPHE Hotel Group —London
- £14.89 an hour
- Microsoft Office
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
5d

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Guest Service Manager- Assistant Front Office Manager

Holiday Inn Express London-Excel -
East London

Quick apply

Job details

Full-time
£34,711.94 a year
5 hours ago

Benefits

Free parking
Employee assistance programme
Employee discount

Qualifications

Organisational skills
Guest services
Leadership
Communication skills
Hotel experience

Full job description

Job Ref: INT25555

Branch: Holiday Inn Express London-Excel

Location: Holiday Inn Express London-Excel

Salary/Benefits: £34,711.94 per annum

Contract type: Permanent

Hours: Full Time

Shift pattern: Hotel operates 24 hours a day, 7 days a week. Shift times can be: 7am- 3pm, 3pm-11pm, or 11pm - 7am

Hours per week: 40

Posted date: 07/07/2026

Closing date: 18/08/2026

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

Industry leading training and leadership development opportunities
Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
24/7 access to our employee assistance programme
Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa and all benefits of being IHG Employee.
Becoming part of the IHG Hotels Resorts family, one of the world’s leading hotel companies - which means global opportunities.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required.
Paid breaks and 28 days holidays including bank holidays
Starting salary above national minimum wage
Free staff parking

A day in the life of…

As Guest Service Manager (Asistant Front Office Manager)

About The Holiday Inn Express London Excel

A modern waterside hotel near ExCeL and London City Airport.Holiday Inn Express® London - ExCeL hotel offers fresh, modern rooms about 10 minutes' walk from ExCeL London, an international convention centre in the Docklands, and a 20-minute ride on the Docklands Light Railway from London City Airport. The hotel is about 25 minutes from Canary Wharf, so business guests are well positioned for work, and about half an hour from the Tower of London. Check out what's on at The O2 arena, one of London's state-of-the-art event venues.

Holiday Inn Express® Hotels

Do you want to work for one of the world’s fastest growing hotel brands?
Holiday Inn Express is one of the fastest growing hotel brands in the world opening an average of two hotels a week, so there is sure to be one near you already or coming very soon! Our modern hotels provide both business and leisure travellers a fresh, clean, uncomplicated stay offering comfort, convenience and great value for money.

Assistant Front Office Manager (Guest Services Manager) you’ll be responsible for managing the guest services team and ensuring that guests receive exceptional service throughout their stay. Key responsibilities include overseeing front desk operations, managing reservations, handling guest complaints, and ensuring the cleanliness and maintenance of guest rooms and common areas. You’ll be responsible for managing the budget for the department, hiring and training staff, and developing and implementing guest service policies and procedures. In addition, you will be responsible for maintaining positive relationships with guests and ensuring that the hotel's reputation for excellent customer service is upheld.

As Guest Services Manager you’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

What do we need from you?

You’ll have prior experience in managing a hotel front office or similar position with a good understanding of hotel operations, including reservations, check-in and check-out procedures, and customer service.
You will be holding Duty Manager shifts and responsibilities as per rota schedule.
As Guest Services Manager (Assistant Front Office Manager) , you should have excellent communication and interpersonal skills to effectively manage staff and interact with guests. You should be able to provide guidance and feedback to staff members and handle customer complaints and queries in a professional manner.
Assist in scheduling, training and providing feedback to Guest Service Assistants.
Strong leadership and organisational skills to effectively recruit manage and motivate staff members. You should be able to set goals and objectives, delegate tasks, and monitor performance to ensure HS trainings compliance so the front office operates smoothly and efficiently.
We’re looking for you to have a good understanding of hotel software and systems, including property management systems (PMS), booking engines, and customer relationship management (CRM) tools. You’ll be able to use these tools to manage reservations, track guest preferences and feedback, response and analyse performance data.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.

About The Holiday Inn Express London Excel

Holiday Inn Express® Hotels

Quick apply

Refine Your Search

front desk manager jobs in east london, gtl

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