Regional property manager Work, Jobs in East Wellow, Ham (with Salaries)

Customer Care Manager
Dandara —Southampton
- Customer service
- Continuous improvement
- Construction experience
- Employee assistance programme
Area Retail Manager Bournemouth Area
Motor Fuel Group —Bournemouth
- £38,000 - £42,000 a year
- Full-time
- Contracts
- Communication skills
Quick apply
Senior - Regional Sales Manager (Hybrid)
Switch Hospitality Management —Bournemouth
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Sales
- Work from home
Quick apply
4d
Marketing Manager
Dandara —Southampton
- Up to £55,000 a year
- Microsoft Office
- Project management
- Travel
- Employee assistance programme
19h
Senior Project Manager
AtkinsRéalis —Southampton
- Full-time
- Hybrid work
- Project management
- Leadership
- Communication skills
Security Operations Manager
Mitie —Portsmouth
- Weekend availability
- Customer service
- Analysis skills
- Travel
- Employee discount
Project Manager
AtkinsRéalis —Southampton
- Full-time
- Hybrid work
- PMP
- Engineering
- Project management
8d
Business Development Manager
Orona UK —Verwood
- Sales
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
Health and Safety Lead
McCarthy & Stone —Bournemouth
- Up to £55,000 a year
- Full-time
- Analysis skills
- Travel
- Communication skills
Quick apply
8d
Associate – Residential Property
moorebarlow —Lymington
- Communication skills
- Annual leave
Senior Associate, Project Management
Ridge & Partners LLP —Winchester
- Full-time
- Project management
- Contracts
- Communication skills
8d
Quality Manager
Eaton —Titchfield
- Supervising experience
Area Retail Manager (Portsmouth to Brighton, West Sussex)
Motor Fuel Group —Portsmouth
- £38,000 - £42,000 a year
- Full-time
- Contracts
- Communication skills
Quick apply
6h

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Customer Care Manager
Dandara —Southampton
At Dandara, we're proud to build homes that stand the test of time — places defined by quality, precision, and craftsmanship.
Property Manager
The Travel Chapter —Swanage
A full UK driving licence is required. This role offers a genuine mix between office coordination and time out in the field, typically 2–3 days each week…
£27,924 a year
Quick apply

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regional property manager jobs near east wellow, ham

Customer Care Manager

Dandara -
Southampton

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Job details

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance

Qualifications

Customer service
Continuous improvement
Construction experience
Communication skills

Full job description

Role & Responsibilities

At Dandara, we're proud to build homes that stand the test of time — places defined by quality, precision, and craftsmanship. For over 30 years, we've been setting the benchmark for excellence in UK housebuilding.

The Customer Care Manager will lead and manage the customer care function, ensuring homeowners receive a high-quality aftersales service and that defects are resolved efficiently and professionally. The role is critical to customer satisfaction, brand reputation, and compliance with warranty and consumer code requirements.

Working closely with Construction, Technical, and Customer Care teams, you will oversee the end-to-end customer care process from handover through the warranty period.

Main duties and responsibilities:

Lead and manage the customer care team, including Coordinators and Technicians, setting clear standards and performance expectations.
Oversee the management of customer care cases, ensuring issues are logged, prioritised, and resolved within agreed service levels.
Act as the senior escalation point for complex or high-risk customer care issues.
Work closely with Construction and Site teams to address recurring defects and improve build quality.
Ensure compliance with warranty provider requirements (e.g. NHBC, LABC, Premier) and consumer codes.
Monitor and manage customer care budgets, costs, and subcontractor spend.
Coordinate defect inspections and quality reviews where required.
Manage relationships with subcontractors and suppliers supporting customer care works.
Track and report on customer satisfaction metrics, defects trends, and performance KPIs.
Support handover processes to ensure a smooth transition from Construction to Customer Care.
Drive continuous improvement initiatives to reduce defects and improve customer experience.
Ensure health & safety compliance across all customer care activities.
Provide regular reporting to senior management on performance, risks, and improvement actions.

Key Skills and Experience:

Proven experience as a Customer Care Manager or Senior Customer Care / Aftercare professional within housebuilding or residential construction.
Strong understanding of new-build warranty processes, defects management, and customer service best practice.
Experience managing and developing teams.
Excellent communication and stakeholder management skills.
Commercially aware with experience managing budgets and subcontractor costs.
Calm, professional, and solutions-focused approach to customer issues.
Strong organisational and problem-solving skills.
Relevant construction or customer service qualifications are advantageous.

What's in it for you:

Competitive salary per annum depending on experience
Discretionary bonus
33 days' holiday (inclusive of bank holidays)
Private Medical Insurance
Employee Assistance Programme (EAP)
Health Hero digital GP and Health Assured Wisdom App
Competitive parental leave
3x salary life assurance (option to increase to 4x)
Cycle to Work scheme
Employer-matched pension up to 5%
Flexible benefits including shopping vouchers, airport parking, and reduced gym memberships

Important note for Recruitment Agencies

Please do not send, by any means, unsolicited Resumes (i) in response to any of our roles, (ii) to any of our employees or any person engaged by us, or (iii) to any of our regional businesses, including our head office. Any unsolicited Resumes received by us shall be deemed to be our property.

Any candidate submitted to us by an Agency via an unsolicited Resume shall be deemed to have been referred by that Agency free of commission, fee or any other charge (Fees). We are not liable for any Fees relating to the engagement of any person resulting from an unsolicited Resume.

Apply Now

Refine Your Search

regional property manager jobs in east wellow, ham

Customer Care Manager

Area Retail Manager Bournemouth Area

Senior - Regional Sales Manager (Hybrid)

Marketing Manager

Senior Project Manager

Security Operations Manager

Project Manager

Business Development Manager

Health and Safety Lead

Associate – Residential Property

Senior Associate, Project Management

Quality Manager

Area Retail Manager (Portsmouth to Brighton, West Sussex)

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